SailPoint Identity Security
SailPointExternal reviews
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SailPoint Product Suite Specialist
What do you like best about the product?
Effectiveness to deal with all use cases and scenarios of identity management, access governance and system integration using OOTB connectors and the flexibility to create custom integrations using REST and SCIM connectors.
What do you dislike about the product?
The IdentityNow product allows minimal customizations which becomes the bottleneck sometimes as the OOTB way of achieving some requirements is also not available.
What problems is the product solving and how is that benefiting you?
Identity Management
Access Governance
RBAC
Policy and SOD implmementation
These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems.
Access Governance
RBAC
Policy and SOD implmementation
These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems.
Literally wonderful
What do you like best about the product?
Identity Governance, Identity Life Cycle and Reporting
What do you dislike about the product?
Role-Based Access management(RBAC) is an area in Sailpoint to be improved.
What problems is the product solving and how is that benefiting you?
Sailpoint resolves most of the user access control and reduces cost to company
Highly recommend SailPoint
What do you like best about the product?
SailPoint puts out forward-thinking products and has a great team of people driving the organization forward.
What do you dislike about the product?
I dislike how much it has exposed challenges in our environment. It has required a shift in thinking (for the better) in how we make decisions about software investments.
What problems is the product solving and how is that benefiting you?
Centralized access reviews have created excellent standardization. We have automation in place for new hires and terminations that saves much manual work. We are embarking on a Role initiative this year and the insights provided by SailPoint's suite of tools have been incredibly valuable.
Recommendations to others considering the product:
They are the best in the business. Trust your partnerships with your implementation.
SailPoint IIQ Review
What do you like best about the product?
I enjoy the extensibility of the IdentityIQ platform. The sky really feels like the limit for what you can do with SailPoint IIQ. If you want to create a UI interface, customize a workflow, support a unique business process, or integrate with a disparate system all you have to do is write the code and plug it into the IIQ framework.
What do you dislike about the product?
Since SailPoint has essentially handed the keys to its customer's developers to build and develop within their own IIQ environments, there are inherent challenges to overcome from vendor support perspective. Often for good reasons, and sometimes for not, IIQ customers are pushed to engage professional services to troubleshoot and address problems in their implementations. This leads to expensive and lengthy engagements which often do not coincide well with the customer's needs.
What problems is the product solving and how is that benefiting you?
We are supporting self-service group provisioning and maintenance from an entitlement perspective. We leverage certifications for quarterly and yearly reviews. We are using IIQ for end-user account and identity lifecycle management.
We use the entitlement catalog for access requests fulfillment. We are using IIQ's role management to build out RBAC and ABAC controls to facilitate lifecycle transitions. This year we will be releasing password sync functionality with IIQ's password interceptor.
We use the entitlement catalog for access requests fulfillment. We are using IIQ's role management to build out RBAC and ABAC controls to facilitate lifecycle transitions. This year we will be releasing password sync functionality with IIQ's password interceptor.
SailPoint
What do you like best about the product?
Well rounded IAM automation solution, excellent customer support
What do you dislike about the product?
Lack of some required features in some basic functional areas.
What problems is the product solving and how is that benefiting you?
Legacy tool set that does not meet business or compliance needs.
Recommendations to others considering the product:
Good tool but deflinately do your due diligence in making sure it meets your business needs.
i enjoy using and managing this platform
What do you like best about the product?
ease of use, working with support is not terrible, automation is a lifesaver
What do you dislike about the product?
use of expert services, lack of granularity
What problems is the product solving and how is that benefiting you?
Auto user provisioning, group assignment for roles, and email creation are fantastic. Setting up some of these things was a challenge, and modifying some of them is also troublesome. I realized that it's all based on a solid foundation but not always possible to start at that point.
Recommendations to others considering the product:
Make sure you have a roadmap of where you are at and where you plan on getting to the long term. This will help you understand what needs to be purchased and implemented. Also, consider what you may already have available with other applications to avoid duplicating efforts/costs. Ensure you have cleaned up everything as best you can before implementing this solution to have a solid foundation for future upgrades. Lots of useful features but requires some specific circumstances to work as intended.
Sailpoint IdentityIQ provides a solid, consistent experience with good extensibility.
What do you like best about the product?
For end-users, the UI is simple, clean, and intuitive. The out-of-the-box workflows provide a nice experience for users requesting access or entitlements, and custom workflows leverage the same UI elements for a consistent look and feel.
From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment.
From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment.
What do you dislike about the product?
The major drawback that we encounter is due to the task-based nature of IdentityIQ's operations. This architecture builds in delays in processing updates from authoritative sources that would be better to avoid. In a larger environment requiring updates from multiple sources each day, it is challenging to achieve real-time operations across the board.
What problems is the product solving and how is that benefiting you?
Using Sailpoint IdentityIQ, we have reduced the effort and elapsed time needed to create and set up new users in our environment and improved the accuracy and timing of access removal for departing and moving users. We have provided additional workflows to support teams allowing them to troubleshoot and resolve access issues quickly. We have improved our audit results by implementing more timely and thorough access reviews.
King of SaaSops
What do you like best about the product?
Being able to track down what software employees have started using without the company's knowledge not only helps keep us secure but this also prevent unwarranted spending.
What do you dislike about the product?
Intello needs more admin levels for users in the app but from what I'm told that's already being worked on!
What problems is the product solving and how is that benefiting you?
-Shadow IT (apps spun up without IT's knowedge)
-Runaway budgets (no visibility on app sepend)
-Compliance and security gaps with apps that are either unaccounted for or weren't being monitored
-App user management
-The list goes on, theres a tons of features and itnergrtions in Intello and more are added all the time
-Runaway budgets (no visibility on app sepend)
-Compliance and security gaps with apps that are either unaccounted for or weren't being monitored
-App user management
-The list goes on, theres a tons of features and itnergrtions in Intello and more are added all the time
Recommendations to others considering the product:
This is the way to uncover spend in SaaS in your org.
Great SaaS Management tool you don’t know you need till you have it
What do you like best about the product?
First off, the team is great and extremely helpful, communicative, available, and frankly, cool. The customer service level they provide in setting up and maintaining the Intello infrastructure in your environment is a step above. They are incredibly responsive to bug fixes and prioritization of deal-breaking or pain points related to product and ask smart, diligent questions to make sure that the right solution is created based on the problem to be solved, not just the ask.
It is integration heavy and works well with most startup (and larger) environments, particularly centered around “core portfolio” services—IDP (Google, Okta, OneLogin), a spend platform (Xero, Expensify, Netsuite), and daily use tools (Zoom, Dropbox, etc.). Because it creates ample cross-checking, the likelihood of a service in use slipping through the cracks goes way down.
The product itself is also incredibly customizable and serves well for cross-functional use between IT, Compliance, DevOps, Finance, and in some cases, HR. Because teams can create fields applicable to their specific logging needs (and also log usage by team and department), it can serve as a reliable source of truth for all.
It is integration heavy and works well with most startup (and larger) environments, particularly centered around “core portfolio” services—IDP (Google, Okta, OneLogin), a spend platform (Xero, Expensify, Netsuite), and daily use tools (Zoom, Dropbox, etc.). Because it creates ample cross-checking, the likelihood of a service in use slipping through the cracks goes way down.
The product itself is also incredibly customizable and serves well for cross-functional use between IT, Compliance, DevOps, Finance, and in some cases, HR. Because teams can create fields applicable to their specific logging needs (and also log usage by team and department), it can serve as a reliable source of truth for all.
What do you dislike about the product?
Intello is still growing, and there are aspects of the product that still reflect that. It does not (yet) have tiered permissioning and access levels, could use a UI refresh, and needs a more robust syncing mechanism when tying teams and departments to existing Okta groups for automation.
What problems is the product solving and how is that benefiting you?
Intello is a fantastic tool for discovery when you have no collective source to start with. It provides a catalogue almost immediately that can be evaluated and maintained with easy access to remediation and access rescinding when the tool is no longer in use.
It is easy to use, making the spin-up time minimal and the cross-team collaboration more accessible (our partner teams were in there logging their own data almost immediately).
This was an exceptional addition during our compliance reviews (particularly SOC2) where before we had no source of truth around our tools and their compliance requirements. It was both a deliverable list with context, but also a quick location of reference and action when preparing for audit or responding to audit requirements.
We also found that it served as an active track of spend, which was a surprisingly beneficial way of beginning to create an argument for tool retention and expansion or retirement. Furthermore, we could see if people were signing up for trials in an unapproved method (from spend spikes) and point them to our contract and/or provide an appropriate hand slap. It’s a useful portfolio when building metrics around contract renewals (and a location to keep your contracts) and assessing the right number of users/seats to price.
It is easy to use, making the spin-up time minimal and the cross-team collaboration more accessible (our partner teams were in there logging their own data almost immediately).
This was an exceptional addition during our compliance reviews (particularly SOC2) where before we had no source of truth around our tools and their compliance requirements. It was both a deliverable list with context, but also a quick location of reference and action when preparing for audit or responding to audit requirements.
We also found that it served as an active track of spend, which was a surprisingly beneficial way of beginning to create an argument for tool retention and expansion or retirement. Furthermore, we could see if people were signing up for trials in an unapproved method (from spend spikes) and point them to our contract and/or provide an appropriate hand slap. It’s a useful portfolio when building metrics around contract renewals (and a location to keep your contracts) and assessing the right number of users/seats to price.
Recommendations to others considering the product:
Intello has committed to build a product that is IT-focused, but has done a stellar job of building a product that is multi-functional for a wider audience. When considering the IT community, they shine at creating spaces for us to meet and collaborate, understand our philosophies, and connect like-minded professionals. They really stand behind the work they do and make a concerted effort that it represents the decision-makers they want engaging (and know have to in a corporate environment) and utilizing this product.
Intello is awesome!
What do you like best about the product?
Intello makes it super easy to track licenses and allows us to use data to understand where we can save money by getting rid of unutilized tools. Also, their team is FANTASTIC to work with!
What do you dislike about the product?
Nothing so far - it's been a great experience!
What problems is the product solving and how is that benefiting you?
As a small company that's growing quickly, we wanted to know what tools we were paying for that we could get rid up.
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