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Tried Multiple time never worked

  • By Data Annotator
  • on 04/01/2022

There is no tutorial and documentation available to help you if you are stuck on someting. Whenever I used it from the marketplace; even after instance successfully run and visited public IP address, It never worked.


  • By Bo
  • on 07/26/2023

I am having the same problem. The instance is running but accessing it from the public IP address does not work. Connecting to the instance via an additional SSH interface does not work either.

  • By Dia from John Snow Labs
  • on 05/02/2022

Dear user, Thank you for the feedback! We'll try to improve our AWS offer by providing more specific documentation links. Documentation for Annotation Lab is available here: https://nlp.johnsnowlabs.com/docs/en/alab/quickstart We also provide many training materials and videos here: https://nlp.johnsnowlabs.com/learn#annotation-lab https://www.johnsnowlabs.com/category/annotation-lab/ https://youtube.com/playlist?list=PL5zieHHAlvArBoSOzLTFSTuqT20JdpY55 We also have a support slack channel that you can use to get in contact with our engineers: https://spark-nlp.slack.com/archives/C021HCE7HJN I hope this will help you successfully run your annotation projects.

  • By Annotation Lab Team
  • on 04/21/2022

This issue should no longer be there. You can always reach out to us at http://johnsnowlabs.com/slack.

  • By Annotation Lab Team
  • on 04/12/2022

Hello, sorry for the trouble. The issue has been fixed since v3.0.0. For any help please reach out to us at our community slack channel #annotation-lab http://johnsnowlabs.com/slack