Contentsquare Experience Analytics
ContentsquareExternal reviews
498 reviews
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Very insightful tool that provides value daily
What do you like best about the product?
I love the ability to look at clicks per module, exposure rate per module, time spent hovering over each module, and click engagement. These views help provide supplemental information to utilize alongside data to tell the story about our website performance.
What do you dislike about the product?
The only downside that I can think of is sometimes the numbers of visits are quite a bit off from what Adobe and Power BI captures. Thus, we use Contentsquare as more directional information.
What problems is the product solving and how is that benefiting you?
I'm solving the following questions: 1. What content are customers engaging with the most on this page? 2. What content are customers engaging with the least? 3. What part of the page leads to the most drop-off? 4. What content is below the fold that users are clicking? All of these questions and more are answered with data from the zoning analysis in Contentsquare.
Has helped me get amazing engagement level insights with ease
What do you like best about the product?
engagement level insights and ease of use
What do you dislike about the product?
not very convenient to build and publish dashboards
What problems is the product solving and how is that benefiting you?
A/B test analysis
Contentsquare-Optimum
What do you like best about the product?
The ability to see a customer journey through the site.
What do you dislike about the product?
The app and coding needs to be included to gather ingo
What problems is the product solving and how is that benefiting you?
seeing how customers interact and can correct
Great product!
What do you like best about the product?
The add on in chrome is great for quick on page insights. customer journey mapping is also incredibly valuable.
What do you dislike about the product?
Hard to get the hang of, so I recommend utilizing how-to guides as you're starting out.
What problems is the product solving and how is that benefiting you?
Understanding where people click and engage on page
Great platform to digest data
What do you like best about the product?
Contentsquare is a great platform to dissect and digest data about your website easily and intuitively. They have a great support team to help you go through use cases on how you can use the data to optimise your website towards your goals.
What do you dislike about the product?
Nothing to dislike except it could be cheaper - but you get what you pay for so it's worth it.
What problems is the product solving and how is that benefiting you?
We've been able to improve rates of key metrics on key pages via data analysis on other aspects than just "CTR".
ContentSquare is a key player, inevitable tool to validate UX hypothesis & focus on user experience.
What do you like best about the product?
ContentSquare is a key player, an inevitable tool in order to validate UX hypothesis & give more value to our CRO strategy. It helps us being client focus with analysis on customer needs & behaviors. Icing on the cake : we are supported by a great team of experts, permitting us to improve our skills and be autonomous at the same time.
What do you dislike about the product?
Online trainings could be proposed, but there is no special feature to improve in my opinion. We are looking foward to have the full implementation/deployment of Hotjar to enjoy a complete tool.
What problems is the product solving and how is that benefiting you?
We are especially solving decision-making difficulties as it is always hard to propose new features on our website with only figures analysis. With ContentSquare we are able to go further than just figures, we analyse behaviors, user priorities, paths, devices, periods, etc. The key benefits are being able to be fully customer oriented and concrete.
Great experience for understanding site behavior
What do you like best about the product?
Page mapping and video replays of the visitor interactions have been incredibly helpful for understanding how the individual interacts with our site and what we can do to improve it.
What do you dislike about the product?
No downsides have really been detected. It's been a great experience using the platform.
What problems is the product solving and how is that benefiting you?
ContentSquare has allowed my team to make adjustments to the layout of our site based on certain frustrations or triggers that the site visitor displays. It has allowed us to optimize the layout so that we can ensure the visitor is interacting with as much of the site as possible.
Highly recommend it !
What do you like best about the product?
The possibility to analyze the full conversion tunnel on website and session replay!
What do you dislike about the product?
Complex to understand fully but worth it :)
What problems is the product solving and how is that benefiting you?
Conversion problem on subscription funnel ; understanding
The tools are essential in data analysis. The teams are available and ready to listen
What do you like best about the product?
I like the ergonomy and evolution of tool
What do you dislike about the product?
There is nothing I don't like about Content Square
What problems is the product solving and how is that benefiting you?
ContentSquare has enabled me to see the uses of consumers and to improve their experience
The best UX Analytics platform ever
What do you like best about the product?
We like the plurality of returned kpis, and also very much the ergonomics of the platform.
What do you dislike about the product?
There is nothing that we cannot love about this platform
What problems is the product solving and how is that benefiting you?
We better understand our customers, and we have better control over their journeys on our site.
We are therefore able to improve the journeys we offer.
We are therefore able to improve the journeys we offer.
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