Contentsquare Experience Analytics
ContentsquareExternal reviews
498 reviews
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A complete tool for understanding user behaviors !
What do you like best about the product?
access to detailed and tailored user journeys, zoning metrics, session recording as well as data retroactivity are essential competitive advantages to accelerate the collaborative usage of data
What do you dislike about the product?
I don't have any recommendations on what I dislike on the tool.
What problems is the product solving and how is that benefiting you?
Understand audiences and user behaviors, and exploit the major lessons in a process of continuous performance optimization.
Recommendations to others considering the product:
The main advantage of using Content Square is linked to a promise kept : that of benefiting from a complete user-centric tool allowing us to understand audiences and user behaviors, and exploit the major lessons in a process of continuous performance optimization
Nice team and platform
What do you like best about the product?
Very professional and reactive team that always accompanies you in the analysis process.
The platform is easy to use.
The platform is easy to use.
What do you dislike about the product?
I haven't had any problem with the service so far.
What problems is the product solving and how is that benefiting you?
We are improving our user experience through different analyses of our pages.
Love it and makes analytics a lot easier
What do you like best about the product?
Journey analysis and the page comparator
What do you dislike about the product?
Nothing at all. The tool is great to use for me.
What problems is the product solving and how is that benefiting you?
Market specific analysis including journey friction
A tool that helps us daily
What do you like best about the product?
The great strength of Content Square beyond their tool is their daily support, which allows us to discuss all our user journey issues. We truly feel like we have an additional person on the team.
What do you dislike about the product?
I don't have any specific comments on things I don't like.
What problems is the product solving and how is that benefiting you?
Content Square allows us to understand the friction points of our users and to resolve our customer journey issues as quickly as possible to make them as smooth as possible.
Recommendations to others considering the product:
I recommend this tool if you have a UX team.
Amazing platform!
What do you like best about the product?
The layout is super easy to navigate and very user friendly.
What do you dislike about the product?
Nothing, it is very easy to use and I enjoy looking at the data.
What problems is the product solving and how is that benefiting you?
Mainly menu changes by using zoning analysis. Data such as click rates and conversion rates show us what the customers like/dislike about the website.
Very valuable tool!!!
What do you like best about the product?
We have found the deep dives the Contentsquare analysts perform to be extremely helpful in getting granular insights and recommendations.
What do you dislike about the product?
The product is challenging to grasp unless you are in the tool daily, weekly.
What problems is the product solving and how is that benefiting you?
Solving problems within our funnel flows, page layouts, etc. The benefits are endless around the customer behavior by using heatmapping, zoning, and especially session replay for our customer survey responses.
Amazing Platform
What do you like best about the product?
Really great training and the platform is so valuable - It will change your business and how you approach problem-solving.
What do you dislike about the product?
There is nothing so far on the platform that I dislike.
What problems is the product solving and how is that benefiting you?
Customer Journeys and the positive and negative impacts throughout the online experience. This helps to develop better design solutions to make our platforms the best they can be.
Very easy to use with a lot of insights on the user experience to get more customer satisaction
What do you like best about the product?
ContentSquare is easy to setup, the enrolling process is great with a lot of support
Insights are super useful to get more conversion by eliminating user frustrations
CS Team is great, very likely to help, easly reachable and have great advice
Insights are super useful to get more conversion by eliminating user frustrations
CS Team is great, very likely to help, easly reachable and have great advice
What do you dislike about the product?
ContentSquare can be quite costly but with a CRO process, it is worth it
What problems is the product solving and how is that benefiting you?
CS helps us understand user journeys with a lot of useful insights
Conversion rate optimization with more add to cart action, reviewed and optimized form, best UX
Conversion rate optimization with more add to cart action, reviewed and optimized form, best UX
I do use ContentSquare to analysis the performance on the B2B page of PrestaShop. Awesome results!
What do you like best about the product?
Easy to use, intuitive and powerful results about the behaviour of your visitors and what drives most of the conversions.
What do you dislike about the product?
There are few discrepancies between the data in ContentSqaure and Google Analytics, would be easier to have same type of KPIs in both tools.
What problems is the product solving and how is that benefiting you?
Conversion Rate Optimisation in the B2B pages.
Benefits out of the tool: clear data to support our experiments in the landing pages, A/B tests are always based on the data extract from ContentSquare.
Benefits out of the tool: clear data to support our experiments in the landing pages, A/B tests are always based on the data extract from ContentSquare.
Highly functional and capable of detailed analysis
What do you like best about the product?
There are multiple functions for analysis, each of which is interconnected, allowing for multifaceted analysis.
What do you dislike about the product?
Since you can't use it without defining a certain amount of information on the site first, the initial setup is cumbersome.
What problems is the product solving and how is that benefiting you?
In tools like Google Analytics, you can see the movements within a page and the actual behavior of users, which directly connects to hypothesis testing and strategy planning. Therefore, it has become possible to eliminate unnecessary tests in A/B testing and improve the site at the fastest pace.
Recommendations to others considering the product:
This is a recommended tool for those who are struggling with site improvement and CVR enhancement. It is more advanced than other analysis tools and can perform various analyses.
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