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Contentsquare Digital Experience Analytics

Contentsquare | 1

Reviews from AWS Marketplace

0 AWS reviews
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External reviews

445 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Legal Services

My time at ClickTale was one I will never forget (for good reasons only!)

  • September 09, 2021
  • Review provided by G2

What do you like best about the product?
The software is extremely useful and the people were very friendly and helpful
What do you dislike about the product?
Nothing, all was good!









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...
What problems is the product solving and how is that benefiting you?
Understanding what is and isn't working on your website
Recommendations to others considering the product:
Everything you need to know about making changes on your website

    Kevin J.

The best way to understand consumer behavior

  • September 07, 2021
  • Review verified by G2

What do you like best about the product?
I like ContentSquare beacause it is easy to use and powerful to get insights quickly for our product team by using CS live extension.
The support is relevant and fast to deliver answers.
What do you dislike about the product?
I dislike site modelization which is time consuming to be ready. It can be improve.
CS for apps has been painful to implement on our side
What problems is the product solving and how is that benefiting you?
I can identify points of frustration of consumers and how they really navigate on site. It is very helpful to improve user experience

    Computer Software

Clicktale helped to understand the user experience in a very clear and precise manner

  • September 06, 2021
  • Review provided by G2

What do you like best about the product?
Heatmaps are very useful. All kinds of heatmaps made the analysis easier
What do you dislike about the product?
100 options of page preview, were usually the same. So this was little distracting
What problems is the product solving and how is that benefiting you?
Business problems related to scroll reach. And user interaction on page CTA's

    Sam F.

The Tool of Quick Wins

  • September 02, 2021
  • Review verified by G2

What do you like best about the product?
The tool is powerful. Zoning and replays are great. The Chrome extension is fantastic for anyone in the business to grab quick wins.
What do you dislike about the product?
Using the data when sampled can be difficult. Had a high turnover of CSMs on our account.
What problems is the product solving and how is that benefiting you?
Helped massively with improving UX across our site for both new and old areas and products/features.

    Adrian G.

A smart application for analysis!

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
* the best price tracking software;
* easy to use;
What do you dislike about the product?
UI/UX application can be improved in the future;
What problems is the product solving and how is that benefiting you?
price analysis + competitive price tracking
Recommendations to others considering the product:
I highly recommend this software!!! It will definitely help you.

    Design

Easy to Understand User Feedback

  • August 23, 2021
  • Review provided by G2

What do you like best about the product?
I love that you can see exactly what the user is doing and gather that information from multiple users to create a heatmap. This will give the designers a map on to make better design decisions.
What do you dislike about the product?
I actually never used it, rather was given the feedback/info from our Marketing partners.
What problems is the product solving and how is that benefiting you?
- Design Decisions
- CTA A/B Testing
- Landing page length

    Banking

CSM

  • August 14, 2021
  • Review provided by G2

What do you like best about the product?
Learning new products and working with tools that could provide data that were previously not available
What do you dislike about the product?
New products are buggy and demos are misleading. Lots of issues with CEC
What problems is the product solving and how is that benefiting you?
Fixing user experience and design issues
Recommendations to others considering the product:
Extensively tested POC before purchase

    Human Resources

good tool!

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
I like Journey Analysis the best of all.
What do you dislike about the product?
I dislike Page Comparator the best of all.
What problems is the product solving and how is that benefiting you?
it's so helpful to find the page the user is looking for with Journey Analysis.

    峻伍 .

細かな分析ができる

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
ユーザーの動きが見れるので数値だけでは気づきにくいユーザーの心理状況が読み取りやすい
What do you dislike about the product?
過去のデータの見れる範囲が短いと感じる。半年以上のデータを見れると分析がしやすい
What problems is the product solving and how is that benefiting you?
LPのCVRの改善に使用している。

    Human Resources

ヒートマップツールを普段から使いこなしていてさらに一歩踏み込んだ分析をしたいという方にはおすすめしたい。

  • August 13, 2021
  • Review verified by G2

What do you like best about the product?
セッションリプレイ。実際のユーザーの動きから共通項を読み解く、少ない母数でもクリティカルな課題を見つけ出すことにおいて、セッションリプレイ以上に有効な分析が見当たらない。
What do you dislike about the product?
UI面及び機能が多すぎる。UI面、特にマッピングは便利な反面、サイト構造をある程度理解していないと使いこなせない機能なので、clicktaleの方が指定しやすく自由度が高かったように感じる。機能面は拡充されるのはありがたいものの、自社のレベル感に合わないとなってきた場合に、変更できないのが困る。使いたい機能を選べるなど、事業の規模感に応じてカスタマイズできるプランがほしい。
What problems is the product solving and how is that benefiting you?
採用活動でのフィルター効果。基本的には未経験者からの採用をするので、本人webマーケティングに対する意欲の確認及びセンスをはかる上で知識ではなく、感覚でとらえらえるヒートマップはフィルターとして非常に役に立つ。
Recommendations to others considering the product:
webマーケティングに興味を持ってもらうきっかけとして、採用や教育に非常に役立つツール。単なる分析ツールではなく、本人のモチベーションアップ、組織のレベルアップにつながる。

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