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Like, not love
What do you like best about the product?
I like that it is a well organized place to keep things
What do you dislike about the product?
It takes a lot longer than using google drive
What problems is the product solving and how is that benefiting you?
having one place to go where everyone can get digital assets and have a search capability
Recommendations to others considering the product:
Find a way that you can easily upload. Perhaps the google extension on chrome
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What I have seen of Intelligence Bank so far has been great, but I need more time working with it
What do you like best about the product?
We are still at the beginning stages of working with Intelligence Bank, so I haven't had much time to really get to know how it works on a day-to-day basis. So far, I think the most useful tool is the search function and I look forward to seeing how this can help us as a business once we are finally all set up.
What do you dislike about the product?
Again, I haven't had much time to work with Intelligence Bank. We are still at the stage of uploading everything, I haven't had the opportunity to find any dislikes with the program yet.
What problems is the product solving and how is that benefiting you?
All of our design files are currently based on our server with files that are not organised and are hard to navigate, especially for new people or people in a different business section to us. We are really hoping to get all of our assets in one place with easy to navigate folders for everyone in the business to have access to. This in time, will mean that there will be less requests to the marketing team for simple tasks.
Improvements Needed
What do you like best about the product?
Nice search functionality on homepage and preview features on assets. Overall good administrative features.
What do you dislike about the product?
General performance improvements are needed sitewide and the platform needs to improve some features when dealing with large requests.
What problems is the product solving and how is that benefiting you?
Learning what works for our business needs and what doesn't.
Recommendations to others considering the product:
IntelligenceBank is good for organizations with smaller amounts of assets. The platform is overall good for dealing with groups up to 150 assets.
A fabulous digital asset management system!
What do you like best about the product?
The interface is so easy to use. I love how I always know that the asset in the DAM is the final asset. I also love that you can use metadata to search and view a large number of assets for a kind of audit view.
What do you dislike about the product?
There are a lot of options to make sure are clicked on or off and sometimes the jargon can get confusing. A simple click of a box can solve a huge problem, or cause one.
What problems is the product solving and how is that benefiting you?
There is no question about what version is final and it has helped cut steps out of our marketing library posting process. It is quickly becoming our single source of truth.
Recommendations to others considering the product:
Make a plan for onboarding the software outside of your design team. Roll out in segments, not all at once. Spend dedicated time setting up your folder structure and meta data from the start.
Intelligence Bank Review
What do you like best about the product?
Options to add filters and and categorize images is helpful on a very granular level
What do you dislike about the product?
Loading speeds are difficult, lack of bulk commands (editing review dates, expiring assets), auto tags aren't very accurate
What problems is the product solving and how is that benefiting you?
Storage of imagery and archiving images for record keeping that have expired usage
Intuitive Platform and A Must for Clients
What do you like best about the product?
Very easy to use and clearly laid out platform. Great download and upload features. Good to review requests and bulk upload assets. This is the first time using something like this, but have had very good communication and assistance during setup.
What do you dislike about the product?
Only thing to do with image editing, limited feature to edit and download at different DPI's. More technical features could be added during updates.
What problems is the product solving and how is that benefiting you?
This is a great platform for clients to log in and self-serve their requests with such things as simple as photos and logos. This saves time requested through Creative Services.
Great application and unmatched customer service
What do you like best about the product?
the versatility of what Intelligence ban
What do you dislike about the product?
k is able to offer our brand - we use it to manage our digital assets, our brand hub as well as a way for our organization to submit request to our marketing team. But beyond the application itself is the support and customer service we are provided, there isn't a problem or idea that intelligence bank team is willing to tackle, our account manager Suzie is absolutely the best customer advocate.
What problems is the product solving and how is that benefiting you?
we use it to manage our digital assets, our brand hub as well as a way for our organization to submit request to our marketing team
Recommendations to others considering the product:
Have weekly or bimonthly meetings with your customer support person, they will be your biggest success factor.
We have not fully integrated this process yet
What do you like best about the product?
The asset sharing and the buildable tech
What do you dislike about the product?
It is sometimes to personizable that it is hard to jump right in and start using
What problems is the product solving and how is that benefiting you?
sharing assetts with some and not others
Recommendations to others considering the product:
Reach out to IB often
Intelligence Bank is a great platform but not for every business model
What do you like best about the product?
Tagging, search functions, ability to transform images, folder sharing
What do you dislike about the product?
Performance speed, DAM layout, inability to download folders, limitations when selecting assets (150) and uploading assets (500) these numbers need to be raised!
What problems is the product solving and how is that benefiting you?
Efficiency of the way we organize our data
Recommendations to others considering the product:
My advice is to make sure that IntelligenceBank has all the features you are looking for in a DAM before signing on with them. They offer a good DAM system, however, our team quickly realized that features were missing that our employees needed to enhance their workflow. IntelligenceBank was kind enough to work with us and roll out new enhancements to try and improve our user experience.
Intelligence Bank helps us keep track of all of our marketing materials
What do you like best about the product?
I love the search feature, it makes it easy to find any and all materials relevant to the search topic. I also love the ability for partners to automatically co-brand the brochures.
What do you dislike about the product?
There's nothing I dislike about this software, it's super easy to use and has everything we were looking for.
What problems is the product solving and how is that benefiting you?
We needed an asset management system that was visually pleasing, had the ability to co-brand documents and had analytics where we could see what assets were being used the most.
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