My main use case for Blink AMI is GGM support. This product helps me cross-sell and also increase pipeline for GGM support. We are working on it and learning more about my main use case for Blink AMI, and it is very reliable.
Reliable support has boosted cross-selling and revenue but troubleshooting consistency still needs work
What is our primary use case?
What is most valuable?
In my experience, the best feature Blink AMI offers is reliability.
Blink AMI is reliable for me because we encountered certain glitches in our protocol times and with the customer support and team help, we got it resolved because the time was of essence and people did a good job and I am happy with that.
Blink AMI has impacted my organization very positively. We have seen the changes in the revenue, team workflow, and interactions.
What needs improvement?
Blink AMI can be improved if you try to be more consistent and deliver the same kind of troubleshooting and assistance in times of need; we would be more reliable and very happy to be with you because it is very profitable for us on the positive side. I do not have anything specific to add about the needed improvements.
For how long have I used the solution?
I have been using Blink AMI for seven or eight months.
What do I think about the stability of the solution?
Blink AMI is stable.
What do I think about the scalability of the solution?
Blink AMI is scalable.
How are customer service and support?
The customer support for Blink AMI is very good.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
What was our ROI?
As far as I have known, we have about positive growth of about ten to eleven percent in return on investment.
Which other solutions did I evaluate?
My previous person in charge of this put Blink AMI in place, and I did not evaluate other options.
What other advice do I have?
My advice for others looking into using Blink AMI is to stick to your protocols and do what is needed. My company has a business relationship with this vendor as a reseller and partner. I would rate this product a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
showing 1 - 1