Product Manager
What do you like best about the product?
I learned to use it fairly quickly and run queries for my A/B tests. I love that it is mostly "drag and drop," and no coding knowledge is required to use the platform.
What do you dislike about the product?
The trainings were a little longer than I had hoped for. It would be best to have short 20-30 minute onboarding videos tailored to new users' use cases.
What problems is the product solving and how is that benefiting you?
I've used heap primarily to run queries on product performance and A/B tests when we are testing new initiatives. As a new PM, Heap was the least intimidating data visualization tool.