Pega Cloud
PegasystemsExternal reviews
284 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Good platform
What do you like best about the product?
Pega is flexible, provides real-time feedback and extremely useful for call center agents to provide real-time effective solutions to customers
What do you dislike about the product?
There is not much to dislike. The product is evolving and thas the best part
What problems is the product solving and how is that benefiting you?
Pega is flexible, provides real-time feedback and extremely useful for call center agents to provide real-time effective solutions to customers
Recommendations to others considering the product:
Good product
Data platform from Page
What do you like best about the product?
Transfer files quicker than other platform I used to use
What do you dislike about the product?
There is not a great way to find historical records with special loan
What problems is the product solving and how is that benefiting you?
We tried to resolve issue that missed run previous with new update
Pega is Great for Case Management
What do you like best about the product?
The flexibility that Pega gave our organization to create a "Get Next" Case Management platform was just what we needed as our business was evolving and requirements were sometimes changing. In several different instances, we had to adjust the search engine, dropdown menus, attachment interface, etc. And each change was not only POSSIBLE, but relatively easily done.
What do you dislike about the product?
We have had a problem maintaining strong performance (quick response times) from our Pega-based platform as the size of the database grows. We have tried different ways to store attachments that will increase our efficiency but still struggle with this problem over time.
What problems is the product solving and how is that benefiting you?
Building a clinical case management system from scratch. We have benefited greatly from the flexibility of this platform as the business grows and changes.
Recommendations to others considering the product:
Ensure you have the proper team in place to support this platform going forward.
Nice workflow and BPM tool to meet the biz expectations in Healthcare industry
What do you like best about the product?
PEGA is a workflow tool and it has strong&elagant product features to solve biz problems.
What do you dislike about the product?
There is no such dislikes but I would like PEGA to be #1 in AI, Robotic area.
What problems is the product solving and how is that benefiting you?
We are using PEGA to enroll the customers for the selected plan/product for our biz. Our application is running on mobile and desktop versions and we have a built a PEGA workflow to work on biz requirements.
PEGA PRPC review
What do you like best about the product?
Business rule engine
ease of integration with other platforms
deugging tools
ease of integration with other platforms
deugging tools
What do you dislike about the product?
nothing in specific. But i think it could be better if better help guideliness are provided for the new tools that get added in the newer version of pega like repository etc
What problems is the product solving and how is that benefiting you?
I didnt find any business problem to resolve.
Benefits: I worked with other BPM tool earlier. BUt i felt like i m able to make other stakeholders understand better due to the flow management structure
Benefits: I worked with other BPM tool earlier. BUt i felt like i m able to make other stakeholders understand better due to the flow management structure
Recommendations to others considering the product:
Nothing
Step by Step Rule Driven Automation
What do you like best about the product?
Quick and easy claims processing software. Makes the process very efficient and has the options to easily update rules surrounding the work flow. Maintenance and training costs are minimal and the benefits are optimal. Highly recommended
What do you dislike about the product?
You need a certified team to develop and deploy the software even though the sales pitch will say all functions are out of the box. To get it right- you must get a Pega partner to develop your solution
What problems is the product solving and how is that benefiting you?
Claims management - insurance, warranty and unauthorized access claims
Intelligent Automation
What do you like best about the product?
intelligent, easy to deploy automation for the insurance sector, the case lifecycle of Pega is very much suited for this type of process. Easily create intelligent, dynamic business rules that fully capture your objectives and best practices, and use those rules to drive automated processes
What do you dislike about the product?
You will need a Pega certified architect to deploy this- it is not an out of the box solution. Some type of configuration and customization is required.
What problems is the product solving and how is that benefiting you?
Hotel claims, credit card authorization issues and travel reimbursements
Recommendations to others considering the product:
Use a certified Pega Architect to deploy this for you
Great experience with hands on Robotics
What do you like best about the product?
Setup of the systems with preloaded functionalities.
Excercise guide covering all important aspects of robotics
Excercise guide covering all important aspects of robotics
What do you dislike about the product?
Cramped space in training. Might need bigger space
What problems is the product solving and how is that benefiting you?
Devops pipeline build. Chatbots and robotics understanding
Recommendations to others considering the product:
All in one solution available in pega. Do not hesitate to switch
Build fast and adapt the change
What do you like best about the product?
We can build application very fast and Pega is adapting change
What do you dislike about the product?
Performance of the system is still low .. can be improved better
What problems is the product solving and how is that benefiting you?
Bpm process and data analysis
PEGA Infinity - Infinite capabilities
What do you like best about the product?
Adapting the platform to the changes in the industry
What do you dislike about the product?
Big changes to user interface / portal with every new release
What problems is the product solving and how is that benefiting you?
Customer service for insurance customer. Improved productivity and good business results
showing 91 - 100