Pega Cloud
PegasystemsExternal reviews
288 reviews
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Easy and fast development
What do you like best about the product?
1.Easy UI development
2. Service Integration
3. Background processing and management
4. Tracer
5. Performance profiler
6. ALERTS and PEGA logging
2. Service Integration
3. Background processing and management
4. Tracer
5. Performance profiler
6. ALERTS and PEGA logging
What do you dislike about the product?
1. Lack of support content and forum to discuss the issue
2. Upgrading the Pega framework is always a nightmare
2. Upgrading the Pega framework is always a nightmare
What problems is the product solving and how is that benefiting you?
1. Customer service
2. Users task management and tracking the status with SLA
2. Users task management and tracking the status with SLA
Best in class product for Warranty
What do you like best about the product?
Business rules adaptability is best in class
What do you dislike about the product?
Chat features is not at par with other products
What problems is the product solving and how is that benefiting you?
Operational agility due to complexity in business process
flexible platform use for process managment
What do you like best about the product?
The main purpose is to manage work flow within cases, and it does a great job at that function
What do you dislike about the product?
I am reliant on professional services to get some of my updates needed. That is a little long sometimes.
What problems is the product solving and how is that benefiting you?
Pega manages my customers Disputes through process workflow and applies rule sets every step to help guide the user during creation of a dispute.
Build for Change Works!
What do you like best about the product?
THe flexibility to delegate rules to users
What do you dislike about the product?
Developers in this product space are not always up on the latest approaches to implementing the technology
What problems is the product solving and how is that benefiting you?
Supply chain visibility!! Incidents are created when products are delayed. This gives us realtime insights
Good platform
What do you like best about the product?
Pega is flexible, provides real-time feedback and extremely useful for call center agents to provide real-time effective solutions to customers
What do you dislike about the product?
There is not much to dislike. The product is evolving and thas the best part
What problems is the product solving and how is that benefiting you?
Pega is flexible, provides real-time feedback and extremely useful for call center agents to provide real-time effective solutions to customers
Recommendations to others considering the product:
Good product
Data platform from Page
What do you like best about the product?
Transfer files quicker than other platform I used to use
What do you dislike about the product?
There is not a great way to find historical records with special loan
What problems is the product solving and how is that benefiting you?
We tried to resolve issue that missed run previous with new update
Pega is Great for Case Management
What do you like best about the product?
The flexibility that Pega gave our organization to create a "Get Next" Case Management platform was just what we needed as our business was evolving and requirements were sometimes changing. In several different instances, we had to adjust the search engine, dropdown menus, attachment interface, etc. And each change was not only POSSIBLE, but relatively easily done.
What do you dislike about the product?
We have had a problem maintaining strong performance (quick response times) from our Pega-based platform as the size of the database grows. We have tried different ways to store attachments that will increase our efficiency but still struggle with this problem over time.
What problems is the product solving and how is that benefiting you?
Building a clinical case management system from scratch. We have benefited greatly from the flexibility of this platform as the business grows and changes.
Recommendations to others considering the product:
Ensure you have the proper team in place to support this platform going forward.
Nice workflow and BPM tool to meet the biz expectations in Healthcare industry
What do you like best about the product?
PEGA is a workflow tool and it has strong&elagant product features to solve biz problems.
What do you dislike about the product?
There is no such dislikes but I would like PEGA to be #1 in AI, Robotic area.
What problems is the product solving and how is that benefiting you?
We are using PEGA to enroll the customers for the selected plan/product for our biz. Our application is running on mobile and desktop versions and we have a built a PEGA workflow to work on biz requirements.
PEGA PRPC review
What do you like best about the product?
Business rule engine
ease of integration with other platforms
deugging tools
ease of integration with other platforms
deugging tools
What do you dislike about the product?
nothing in specific. But i think it could be better if better help guideliness are provided for the new tools that get added in the newer version of pega like repository etc
What problems is the product solving and how is that benefiting you?
I didnt find any business problem to resolve.
Benefits: I worked with other BPM tool earlier. BUt i felt like i m able to make other stakeholders understand better due to the flow management structure
Benefits: I worked with other BPM tool earlier. BUt i felt like i m able to make other stakeholders understand better due to the flow management structure
Recommendations to others considering the product:
Nothing
Step by Step Rule Driven Automation
What do you like best about the product?
Quick and easy claims processing software. Makes the process very efficient and has the options to easily update rules surrounding the work flow. Maintenance and training costs are minimal and the benefits are optimal. Highly recommended
What do you dislike about the product?
You need a certified team to develop and deploy the software even though the sales pitch will say all functions are out of the box. To get it right- you must get a Pega partner to develop your solution
What problems is the product solving and how is that benefiting you?
Claims management - insurance, warranty and unauthorized access claims
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