 
                        Pega Cloud
PegasystemsExternal reviews
                                
                                285 reviews 
                            
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                        External reviews are not included in the AWS star rating for the product.
Customers needs? Delivered.
What do you like best about the product?
Pega’s ability to logically format and drive marketing campaigns. 
What do you dislike about the product?
Troubleshooting aspect of software is lacking.
What problems is the product solving and how is that benefiting you?
Gauging customers needs and wants in an analytical way. 
                        
                            Interesting
What do you like best about the product?
It's user friendly and very complete for BPM
What do you dislike about the product?
What I disliked the most was the price, it may be fair but it's high
What problems is the product solving and how is that benefiting you?
It allows us to follow processes in a much better way
                        
                            The Future of Rapid Application Development?
What do you like best about the product?
As a very senior application developer, having a set of tools that allow me to design and build  RAPID prototypes that can be readily adapted toe dynamics of user story telling and deployed with ease has always been an elusive dream.  I feel the Pega Platform is on the verge of  not just solving the "wicked" problems of the SDLC, but providing the kind of CONTROLLED AGILITY that will allow us to readily ADAPT to the ever changing Informational needs of our users, our customers and our business.    
What do you dislike about the product?
I am frankly disappointed by the shortage of OOTB UI capabilities and I have never been a fan of a proprietary technology model that does not allow me to build and distribute only to other proprietary environments. I am still struggling to understand the nuances of the Pega Platform environment  From my perspective their definition of terms is so inconsistent, they would make Socrates cry..  
What problems is the product solving and how is that benefiting you?
I want to have a single platform that I can use to track, design.build and deploy ALL my solutions.  I want my users, customers, managers, and even executives to be able to say,  "Here's my story, I would like a demo next week".  I would like my fellow developers to say, "I understand how to use the Pega Platform to produce better, cheaper, faster, value added solutions such that if I get by the Beer truck, the next guy up won't miss a beat"  These are the benefits I hope to realize.
Recommendations to others considering the product:
Give them some time 
                        
                            Good rapid development tool - but plan thoroughly if you want more
What do you like best about the product?
Good rapid development tool with strong process and case management capabilities.
What do you dislike about the product?
Steep learning curve. Fragmented development. Easy to get lost in details and lose sight of the overall solution.
What problems is the product solving and how is that benefiting you?
We are trying to develop an omnichannel application suite based on Pega standard applications and extended by custom developed solutions on the Pega platform.
Recommendations to others considering the product:
If you intend to implement a large-scale solution based on Pega, take time for thorough architectural planning before you start.
                        
                            Pega Platform
What do you like best about the product?
Cloud Enabled, Good User experience and stable platform
What do you dislike about the product?
Not too much extendable. Tightly Coupled 
What problems is the product solving and how is that benefiting you?
CPQ
                        
                            Good Pega Robotics Desktop Automation Tool
What do you like best about the product?
The product is straightforward, easy to learn and has lots of compatible applications to get automated. One has to be knowledgeable though on robotics desktop best practices to ensure that one is doing it correctly. It is also imperative for the business to learn RDA versus RPA, otherwise, you may be using the tool incorrectly and as intended.
What do you dislike about the product?
A readily available intelligent reporting, an easier deployment strategy, and perhaps better AI integration
What problems is the product solving and how is that benefiting you?
Pega resolves day-to-day repetitive process by automating and helping desktop users. It solves hours of doing them manually.
                        
                            Useful RAD platform
What do you like best about the product?
The built in business process management functionality which enabled our applications to closely fit our business processes.
What do you dislike about the product?
It was rather an expensive investment for our small organisation.
What problems is the product solving and how is that benefiting you?
Lack of a suitable business process management platform in place at our corporation - Pega's powerful  BPM and case management tool set was a great help when it came to implementing our application requirements.
Recommendations to others considering the product:
Strongly recommend for its excellent business process management functionality.
                        
                            worked on pega project
What do you like best about the product?
the ootb strategic industry framework applications
What do you dislike about the product?
the limitations with case managements/UI etc and lots of customization required in projects
What problems is the product solving and how is that benefiting you?
building CRM apps and automating workflows
                        
                            Good BPM product
What do you like best about the product?
Ease of use robotics ease of implementation of a less complex systems mobile ready
What do you dislike about the product?
It takes time and resources to configure it correctly. 
What problems is the product solving and how is that benefiting you?
Using wrap and renew approach using pegs to retire legacy systems
                        
                            Easy to learn, hard to master.
What do you like best about the product?
My favorite part of Pega is that it didn't take more than a month for me to start being really comfortable with it. It's easy to learn.
What do you dislike about the product?
It can be frustrating when out of the box functionality does not work, so you start an SR and have to wait for replies from the Pega team.
What problems is the product solving and how is that benefiting you?
Compliance has been created in 6 months, which is insane.
                        
                            
                    
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