Pega Cloud
PegasystemsExternal reviews
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Great Platform
What do you like best about the product?
I like automation tool as well as the BPM and case management tool
What do you dislike about the product?
Nothing this far, I started using this platform recently
What problems is the product solving and how is that benefiting you?
Process improvement and enhancements, plus automation.
Best Ever Product in Business Process Management Tool
What do you like best about the product?
Simplified User Interface in order to Manage the Functional Business Process Flow, combined with Ease of Development of Business Process within a Short Span of Time. Provides an Amazing Process Modification ability with Minimum Documentation even in Agile Software Development Environment. Documentation & Tools needed to develop in Pega system are easily available facilitating ease of Development.
What do you dislike about the product?
Numerous number of Configuration available in the Tool due to which development process becomes a bit confusing if the Developer is unaware of the available functions in the Application, hence it is recommended to get familiar with the various configurations available in the system.
What problems is the product solving and how is that benefiting you?
The Entire process of Business Process Creation as well as Management was simplified and Provided a Head start owing to the Already available Configurations in the Pega Tool. Unified User Interface available for Web as well as Mobile Application which has been developed using Pega Tool.
Pega Studio
What do you like best about the product?
Web chat bot. it is very nice interface is given like th BPM products
What do you dislike about the product?
As of now nothing is to dislike, however documentaion part should be a bit better in compare to now
What problems is the product solving and how is that benefiting you?
Automation we can eliminate the writing of code with this tool
Recommendations to others considering the product:
it depends on their reqirement
Business Process Management Tool
What do you like best about the product?
Applications built using Pega are mostly used in banking, Finance and Health Sector. This is a very good platform to build complex applications very easily. This has some features like drag and drop which makes the developer work easy and efficient. There is so much to know about pega. You can get knowledge about pega by taking courses in pega site. It's good to know Pega integrated with AI, Machine Learning and Augumented Reality.
What do you dislike about the product?
This is not an open source and it is used by only major companies. People who do not belong pega community will not have access to learn about this. It is not well known by many people. Less chances for entry level positions need awareness among people about pega.
What problems is the product solving and how is that benefiting you?
It makes development easy and quick. It has got good frameworks like smart disputes, customer process management used especially in the banking and finance sector.
Recommendations to others considering the product:
Please, get System Architect Certification done.
Pega marketing delivers great results
What do you like best about the product?
Scalable, powerful, modern platform. Lots of new innovations coming up as new releases constantly from Pega.
What do you dislike about the product?
Lack of expert resources in some countries
What problems is the product solving and how is that benefiting you?
marketing automation, next best action. improved customer satisfaction and better use of marketing money.
Intelligent robotic automation
What do you like best about the product?
Robotic automation that brings large improvement in business processes.
What do you dislike about the product?
Lack of flexibility. In certain instances (especially having to do with security) there are limitations.
What problems is the product solving and how is that benefiting you?
Automated solutions to complicated use/business cases.
We developed 20 applications in Pega Platform including customer service module.
What do you like best about the product?
business rule engine really helps to meet changing business need w/o code changes.
What do you dislike about the product?
maintenance and finding skilled developers
What problems is the product solving and how is that benefiting you?
reduce cycle time in system changes to meet changing business need.
Recommendations to others considering the product:
This is great platform to empower you business team take control on system changes.
Time for Pega Power
What do you like best about the product?
Pega offers various features like Customisable UI, powerful integration using open API, business user friendly with design once deploy anywhere, manual task automation
What do you dislike about the product?
Limited Filtering capability on custom dashboard, cloud integration, complex implementation, cost factor
What problems is the product solving and how is that benefiting you?
Used at a client (NDA)
Great product when leveraged for what it is good at
What do you like best about the product?
Pega is extremely versatile and it is extremely easy to create new applications to handle tasks. As a business user I was able to learn the software easily and am able to create and update various aspects of our application on my own.
What do you dislike about the product?
Setup is critical... the consulting company that developed our initial release made some decisions on configuration of the application that we have been working to unravel.
What problems is the product solving and how is that benefiting you?
Our team uses Pega to manage a rebate program. We have increased visibility into the transactions that are going on in our system and have an easier time deploying updates to logic for the behind the scenes processes.
Recommendations to others considering the product:
Implementation is key. The closer you keep to ootb functionality the easier it is to maintain. Product really excels for BPM. The process we're using it for doesn't fit quite into that box so there are a lot of custom processes that can become difficult to weed through and maintain.
Robotic Process Automation
What do you like best about the product?
We engaged Pega to help us with Robotic Process Automation. Part of the ambition was to establish our own capability within the business to continue building RPA after Pega had departed. The Knowledge transfer we received from Pega was invaluable.
What do you dislike about the product?
The contract negotiations were complicated due to changes required by GDPR.
What problems is the product solving and how is that benefiting you?
Process automation for pension administration. Created FTE saving by automating manual process. Also removed defects by
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