Pega Cloud
PegasystemsExternal reviews
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INS Vikranth - For health care
What do you like best about the product?
I have been working on pega systems for more than a year now, it gives an ease for enchantments and customization's. With its rule management it made our work really easy
What do you dislike about the product?
Growth will be limited only to PEGA is solely working on pega
What problems is the product solving and how is that benefiting you?
We are now using PEGA instead of TIBCO in our business cycle. PEGA provides diversified interaction options when compared to others
IT Project Manager
What do you like best about the product?
The front end application for the users.
What do you dislike about the product?
The complexity and changes made to customize it.
What problems is the product solving and how is that benefiting you?
No problem, we were upgrading our call center to have more customer interactions.
Amazing UI Experience
What do you like best about the product?
I'm wondered to see the inherent capabilities of the Pega Platform that allows you to build wide variety of customer UI needs. I think majority of Pega Community feels that it is merely possible to generate user interface directly at runtime (customer portal) by reading fields(controls), field types and labels information from the database table. We achieved it.
What do you dislike about the product?
I'm sure there are lot of capabilities of the platform are still unreachable to developer / partner / other communities. Due to this, customers are being diverted to other technologies to fill the gaps which are quiet possible with Pega Platform. Considering the Angular JS for UI needs is one good example here.
What problems is the product solving and how is that benefiting you?
The most vital task for the business today is to have unified view from diversified implementations in their IT landscape. This is the the key task for every business to keep up with customer expectations, regulatory and governance changes and stay head of the ever changing business challenges and competitor competitions.
Recommendations to others considering the product:
This is a great product offers everything that needs today under one platform
Pega The Leader
What do you like best about the product?
Pega's ablity to adopt changes and Open for customization. Reduced time to delivery at the same time Capturing the changes in requirements and Reports
What do you dislike about the product?
Some times the Product bugs which were still in the product in spite of reporting in the lower versions
What problems is the product solving and how is that benefiting you?
I have been with Pega from last 10 years, during we have delivered many projects like Process Automation, Contact Centre, Dispute Resolution, etc
Recommendations to others considering the product:
This is simply an amazing platform to be used for the organization, amazing capabilities of integration with legacy as well as other systems. easy to implement and maintain to reduce the TCO
Having 11 plus years of IT industry
What do you like best about the product?
Easy to learn and for implementing the thought process.
What do you dislike about the product?
UI part need to be enhanced, Auto cache methods need to enabled.
What problems is the product solving and how is that benefiting you?
Developing for major helath care claims.
Its both user friendly and developer friendly
What do you like best about the product?
Inherits all the new features and technologies easily according to the latest trends. This really helps in building the robust enterprise applications.
What do you dislike about the product?
Need to improve on User interface. Need to concentrate much on responsiveness and rich graphical User Interface.
What problems is the product solving and how is that benefiting you?
Currently working on Customer Process Management frame work.
Excel with Pega
What do you like best about the product?
User experience with seamless experience
What do you dislike about the product?
Technical support on the product could be improved
What problems is the product solving and how is that benefiting you?
It allows the business user to focus on the business problem and Enables Applications That Evolve to Meet Changing Business Needs with seamless experience
Recommendations to others considering the product:
Build for change .
Excellent BPM product to model the business processes and solve issues
What do you like best about the product?
Case management, responsive UI, Integration with even lagacy application
What do you dislike about the product?
A bit difficult to work with complex scenarios, no HTTP load balancing
What problems is the product solving and how is that benefiting you?
Ease of development and integration allows to leverage current depelopment team without hiring new staff
Pega Platform: Artificial inteligence for customer service
What do you like best about the product?
It aims to enhance the operational efficiency of organizations through the automation of processes, responding to the current needs of companies that are under tremendous pressure to comply with the increasing service expectations of digital consumers.
What do you dislike about the product?
While digital transformation is essential to strategic business positioning, most companies still need to improve the way they implement it. The introduction of new technologies alone will not be enough since the important thing is not the technologies themselves, but how to use them in an efficient way (also, there are customers who often shy away from communicating with "machines").
What problems is the product solving and how is that benefiting you?
In principle, the system brings advantages to both sides: companies, because they can streamline processes and reduce costs; and customers, because AI-driven systems typically respond faster and interactions are easier, at least for simple service cases.
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