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Reviews from AWS customer

5 AWS reviews

External reviews

12 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Abdul Azim

Centralized policies have strengthened application security and streamline load balancing

  • January 16, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for F5 BIG-IP Virtual Edition is application delivery and security, primarily for load balancing and Layer 7 (application-layer) protection of web applications.

We use it to distribute traffic across multiple backend servers to ensure high availability, performance optimization, and zero single point of failure. On the security side, we use it to protect applications from common web threats such as SQL Injection, Cross-Site Scripting (XSS), CSRF, brute-force and credential-stuffing attacks, bot traffic, malicious scanners, and Layer 7 DDoS floods.

Additionally, we leverage BIG-IP VE for:

  • SSL/TLS offloading and inspection to reduce server load

  • Persistence/session management (cookie / source IP) for stable user sessions

  • Health monitoring to automatically detect failures and route traffic to healthy nodes

  • Traffic visibility and logging for troubleshooting, compliance, and faster incident response

Overall, it has been a reliable solution for improving application uptime, security posture, and user experience in production environments.

How has it helped my organization?

F5 BIG-IP Virtual Edition has had a very positive impact on our organization by improving application delivery, availability, and overall service stability. It has helped us ensure high uptime by distributing traffic across multiple servers and automatically routing users to healthy backend resources through effective health monitoring.

It also enhanced application performance through optimized load balancing and SSL offloading, which reduced server load and improved response times for end users. From an operational perspective, it has saved significant time for our team by providing better traffic visibility, faster troubleshooting, and centralized control, which reduced downtime and improved incident response.

Overall, BIG-IP VE has strengthened our application environment by delivering reliable performance, better availability, and faster service delivery with improved efficiency.

What is most valuable?

F5 BIG-IP Virtual Edition’s best features are load balancing, high availability, and Layer 7 security. It keeps applications running smoothly by distributing traffic, provides failover to avoid downtime, and protects web apps from attacks like SQL injection, XSS, bots, and brute-force attempts. On top of that, the monitoring and visibility are very helpful. It makes troubleshooting faster and saves a lot of time for the operations team. Overall, it’s a reliable solution that improves performance, security, and availability at the same time.

What needs improvement?

I believe F5 BIG-IP Virtual Edition could be improved in terms of pricing and licensing transparency.

However, customers who purchase through authorized partners may receive better pricing and licensing options, as it largely depends on the partner’s capability and commercial offering.

From a pricing perspective, F5 BIG-IP Virtual Edition is somewhat high compared to others, and the licensing is provided as annual-based licenses rather than perpetual licenses.

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For how long have I used the solution?

I have been working in my current field for the last 3.5 years.

What do I think about the stability of the solution?

Yes, it is very stable solution you can as so far on your own requirement

What do I think about the scalability of the solution?

F5 BIG-IP Virtual Edition is highly scalable. You can scale it by increasing CPU/RAM resources, adding more backend pool members, and deploying additional VE instances in HA or clustered designs. It works well for growing traffic demands as long as proper sizing and licensing are planned.

How are customer service and support?

yes we are supporting customer in deployment and providing technical services to all our customers

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using F5 BIG-IP Virtual Edition, we were using Citrix NetScaler.

How was the initial setup?

it's less complex from others

What about the implementation team?

Yes, we used a local reseller and system integrator for the deployment, and the overall experience was very good. They supported us with licensing, sizing recommendations, and end-to-end implementation, and ensured a smooth rollout with proper configuration and post-deployment support.

What was our ROI?

Yes, we have seen a positive ROI with F5 BIG-IP Virtual Edition. It improved application uptime and availability through load balancing and health monitoring, which reduced service outages. It also saved operational time by enabling faster troubleshooting and centralized traffic control, and reduced backend server load through SSL offloading, resulting in better performance with fewer escalations and less downtime.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing for F5 BIG-IP Virtual Edition are generally on the higher side compared to other ADC solutions. Setup cost mainly depends on the required modules and sizing. Licensing is mostly subscription-based (annual/term), and if the evaluation license expires, some LTM features can be disabled, so license monitoring is important.

Which other solutions did I evaluate?

We evaluated Citrix ADC (NetScaler) before choosing F5 BIG-IP Virtual Edition. Both are strong ADC solutions for load balancing and application delivery, but we found some key differences.

F5 BIG-IP VE vs Citrix ADC (NetScaler) – Pros & Cons

F5 BIG-IP VE – Pros

  • Very strong LTM load balancing and traffic management

  • Mature Layer 7 security and policy control (especially with iRules and security profiles)

  • Excellent stability and performance in enterprise environments

  • Strong monitoring, logging, and troubleshooting visibility

  • Better flexibility for advanced customization and complex use cases

❌ F5 BIG-IP VE – Cons

  • Licensing and pricing can be higher compared to alternatives

  • Requires skilled resources for advanced configurations (iRules, policies, security tuning)

✅ Citrix ADC – Pros

  • Good load balancing and application optimization

  • Often seen as cost-effective depending on licensing and bundles

  • Works well in environments heavily based on Citrix virtualization / VDI

  • Strong GUI-based configuration for standard use cases

❌ Citrix ADC – Cons

  • Advanced customization and troubleshooting can be less flexible compared to F5

  • Some enterprises find F5 more stable for high-complexity deployments

  • Security/policy tuning may require more effort depending on the environment

Summary

Overall, we selected F5 BIG-IP Virtual Edition because it provided better application availability, stronger traffic control, and more reliable performance for our production requirements.

What other advice do I have?

I would rate F5 BIG-IP Virtual Edition 9/10 overall.

Advice: Plan the sizing and licensing properly, deploy it in HA (Active/Standby) for high availability, and monitor license validity (especially EV licenses) to avoid any service impact. If configured correctly, it delivers excellent load balancing, application availability, and Layer 7 security.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Hammad Halim

Load balancing has increased web availability and improves performance for critical applications

  • January 16, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for F5 BIG-IP Virtual Edition, which is mostly requested by our customers, is using it as a load balancer, functioning as an LTM (Local Traffic Manager).

Recently, we had a requirement from a customer who hosts a web application on a web server and needed to increase the availability of the website. We suggested and implemented a solution where we placed F5 BIG-IP Virtual Edition in front of the server and deployed three servers behind it, all hosting the same application. Using this approach, we have increased both the performance and availability of the application.

What is most valuable?

The two main features I like most about F5 BIG-IP Virtual Edition are the Local Traffic Manager and the Application Security Manager, also known as Advanced WAF. These two are my favorite features.

F5 BIG-IP Virtual Edition has a positive impact on our customers. As I shared in the example scenario, F5 BIG-IP Virtual Edition helped our customers increase the high availability and performance of their applications, specifically their web applications.

What needs improvement?

I believe F5 BIG-IP Virtual Edition could be improved in the area of pricing. It is a somewhat expensive solution, and the price needs to be improved based on what our customers have told us.

Another area for improvement is that training for F5 BIG-IP Virtual Edition is not widely available. While there is paid training available on the F5.com website, there is generally no free training available for F5 BIG-IP Virtual Edition.

For how long have I used the solution?

I have been doing projects related to F5 BIG-IP Virtual Edition for two years.

What do I think about the stability of the solution?

F5 BIG-IP Virtual Edition is very stable.

What do I think about the scalability of the solution?

The scalability of F5 BIG-IP Virtual Edition is very good. We can scale F5 BIG-IP Virtual Edition very quickly in public cloud environments and also in our on-premise private environment.

How are customer service and support?

Customer support for F5 BIG-IP Virtual Edition is excellent. We always receive prompt responses from the customer support team.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any solution apart from F5 BIG-IP Virtual Edition.

How was the initial setup?

The setup cost is acceptable, but it is somewhat expensive. However, F5 BIG-IP Virtual Edition solves a very significant problem of high availability and performance, so the pricing can be overlooked, though our customers do mention that it is expensive. The licensing is also expensive because we need to have separate licenses for separate modules. For example, LTM has its own license and ASM has its own license.

What about the implementation team?

We purchased F5 BIG-IP Virtual Edition through the AWS Marketplace.

What was our ROI?

I can see the return on investment with F5 BIG-IP Virtual Edition. The measurable metrics for us and our customers are those related to performance. There is a significant performance improvement in the website and website speed. Additionally, time is saved because we avoid a lot of manual processes using F5 BIG-IP Virtual Edition.

What's my experience with pricing, setup cost, and licensing?

The setup cost is acceptable, but it is somewhat expensive. However, F5 BIG-IP Virtual Edition solves a very significant problem of high availability and performance, so the pricing can be overlooked, though our customers do mention that it is expensive. The licensing is also expensive because we need to have separate licenses for separate modules. For example, LTM has its own license and ASM has its own license.

Which other solutions did I evaluate?

F5 BIG-IP Virtual Edition is a market leader, so we did not evaluate any other options.

What other advice do I have?

I rate F5 BIG-IP Virtual Edition 10 out of 10.

I gave it a 10 out of 10 because F5 BIG-IP Virtual Edition truly solves a significant problem of high availability and traffic and performance improvement in web applications.

The metrics showing performance and availability improvement with F5 BIG-IP Virtual Edition include less downtime. Since we have increased redundancy on the web servers by placing three web servers behind F5 BIG-IP Virtual Edition, if one of the servers fails, the other two will serve the traffic. Additionally, faster response time is achieved because we have more compute power with three servers serving the same purpose and hosting the same website.

I would highly recommend F5 BIG-IP Virtual Edition to everyone because we have had a phenomenal experience using this device. It is a very capable solution. We have used the Local Traffic Manager and we are in the process of implementing the Advanced Security Module, Application Security Module, or Advanced WAF.

F5 BIG-IP Virtual Edition is a very good solution that solves many of the problems faced by small to medium-sized businesses.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    reviewer2716224

Focuses on securing application access with dependable integration

  • June 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for using F5 BIG-IP Virtual Edition are mainly WAF. That's the main purpose.

We use F5 BIG-IP Virtual Edition mostly for the login functionality with our Salesforce and for security login purposes.

What is most valuable?

The features I appreciate the most about F5 BIG-IP Virtual Edition are the WAF capabilities.

The advanced web application firewall protection and SSL offloading capabilities of F5 BIG-IP Virtual Edition have been utilized in my organization. These features are contributing to our application security and compliance posture.

What needs improvement?

I find it too complex to assess the impact of F5 BIG-IP Virtual Edition's automated deployment and integration with container orchestration platforms, such as Kubernetes and OpenShift, on my applications delivery speed and reliability.

I don't use F5 BIG-IP Virtual Edition's automated deployment and integration with container orchestration platforms such as Kubernetes and OpenShift.

For how long have I used the solution?

I have been using F5 BIG-IP Virtual Edition for about five to six years, possibly longer.

What do I think about the stability of the solution?

F5 BIG-IP Virtual Edition is stable and reliable. I have not experienced any stability or reliability issues with the solution.

What do I think about the scalability of the solution?

F5 BIG-IP Virtual Edition scales with us as we are continuously expanding the deals of the product.

The solution is performing well and keeping up with our needs as we continue to increase our usage.

How are customer service and support?

I do not use customer service and technical support directly with F5 BIG-IP Virtual Edition. We have an integrator called Spider. They are satisfactory and whenever they encounter issues, they open a case with F5 and assist us.

I would rate the customer success and technical support for F5 BIG-IP Virtual Edition an eight out of ten.

What was our ROI?

I have no idea about the ROI from using F5 BIG-IP Virtual Edition. We use the technology on the technical side, not on the financial aspects.

What's my experience with pricing, setup cost, and licensing?

I don't have information about the pricing, setup costs, or licensing for F5 BIG-IP Virtual Edition.

What other advice do I have?

I do not use the load balancing and traffic management features of F5 BIG-IP Virtual Edition.

I use other container orchestration platforms, but they are not relevant to F5 BIG-IP Virtual Edition.

I have utilized F5 BIG-IP Virtual Edition's ability to integrate with cloud platforms including AWS, Azure, GCP, and Salesforce.

I have no idea how this integration has helped my organization manage hybrid or multi-cloud environments.

The seamless integration of F5 BIG-IP Virtual Edition with existing F5 technologies is not important to me as I do not use other technologies from F5.

Financially, we require F5 BIG-IP Virtual Edition because we need the product. We don't have anything else that performs the same functions, so we use it without trying alternatives.

I just use and manage F5 BIG-IP Virtual Edition, though I didn't handle its deployment.

I would recommend F5 BIG-IP Virtual Edition as a solution to others.

I would rate F5 BIG-IP Virtual Edition an eight out of ten overall.


    Computer Software

F5 VPN is for secure remote access

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
The think I like best about F5 VPN is it is secure for remote access and useful for long term connections.
What do you dislike about the product?
Sometimes it is slow and strukc in the middle shows connection issue error.
What problems is the product solving and how is that benefiting you?
F5 VPN is used for secure remote access. Keeps personal data private for long term.


    Computer Software

F5 vpn usage

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
We use F5 Vpn in my workplace to filter traffic
What do you dislike about the product?
We use high internet speeds to use the internet
What problems is the product solving and how is that benefiting you?
There Is no problem in using f5vpn


    Lilian Blaitt

Virtual deployment boosts efficiency and support is quick

  • January 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

In my company, we use NGINX. I don't work with NGINX. For us, it is better to have the virtual solution because we have more virtual VJPs on fewer machines. This is the reason we are using it today.

What is most valuable?

It's easy to use, and they have good support. When we open tickets, they are answered quickly, and they help us solve any issues. When our environment starts to grow, it is better to have the virtual solution because we have more virtual VJPs on fewer machines.

What needs improvement?

It's expensive and could be cheaper. At the moment, I can't think of anything to improve.

What do I think about the stability of the solution?

It's very stable. We use a cluster in our environment. We use the cluster more when we need to update some of our machines to ensure no downtime. It is very stable.

What do I think about the scalability of the solution?

The scalability is satisfactory based on our needs.

How are customer service and support?

They have good support. When we open tickets, they are answered quickly, and they help us solve any issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

One day is enough to set up. Today, we deploy a machine by ourselves. When we started to implement the environment, we had support from F5. Today, for example, if it's necessary to deploy a new machine, I can do this by myself.

What's my experience with pricing, setup cost, and licensing?

It's like FortiWeb. It's expensive and could be cheaper.

What other advice do I have?

The solution is very good. I would rate the solution maybe ten out of ten.


    Devaraj S.

Best web application firewall at perimeter level

  • December 17, 2024
  • Review provided by G2

What do you like best about the product?
Very good web application to protect my web application from all web application attacks including signature based attacks.
What do you dislike about the product?
Something facing slowness due to high cpu performance.
What problems is the product solving and how is that benefiting you?
To protect my organisation from latet threats and to detect and block the malicious request targeting my organisation


    Information Technology and Services

provides a robust, scalable, and intelligent web application security solution

  • December 07, 2024
  • Review provided by G2

What do you like best about the product?
Threat Campaigns offer real-time intelligence on emerging threats, leveraging automated detection and mitigation
What do you dislike about the product?
The integration of multiple features like WAF, LTM, IPI, and Threat Campaigns requires a deep understanding of F5’s configuration tools and best practices.
What problems is the product solving and how is that benefiting you?
The solution helps detect and mitigate malicious bot traffic, preventing bot-driven attacks such as credential stuffing, scraping, and brute force login attempts


    Kodanda Ramji C.S

Offers easy-to-use integration capabilities

  • April 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company to meet the virtualization needs of our customers. In the case of a payment gateway, according to the application, every VirtualBox gets segregated. Every VirtualBox will have multiple banks connected to one particular vCMP for a specific application.

What is most valuable?

The solution's most valuable feature is its good virtualization concepts. My company is very happy with all the basic features of the product.

What needs improvement?

On-the-go upgrades are an option that the tool currently lacks, making it an area where improvements are required. If you have an instance where you have a specific configuration of CPU memory when you want to increase it, you have to parallelly create a new instance, and you have to export and import the configurations. On the go, if you could give any option to shut down VirtualBox, increase CPUs, and start it again, that would be a good option.

For how long have I used the solution?

I have been using F5 BIG-IP Virtual Edition for more than four to five years.

What do I think about the scalability of the solution?

It is a scalable solution.

In F5 BIG-IP i5800, if you have assigned a single CPU and memory for a virtual instance and if it increases, you can just add a CPU and memory to the existing vCMP. What you have to do is spin one more virtual instance with the two CPUs and double the memory, like eight GB memory, for example. You can't just increase the existing VirtualBox. You have to create another VirtualBox parallel, download the configurations, and import it.

My company provides one banking application to around ten customers. My company has around seven virtual instances and seven applications, each application having around 70 customers running on one F5 BIG-IP i5800. My company has created seven VirtualBox.

How are customer service and support?

The solution's technical support was good. Whenever my company reached out to the product's support team, we got solutions to our issue. In case an issue doesn't get solved, then it gets escalated, and the product's support team provides our company with an engineer to deal with the problem.

How was the initial setup?

The product's initial setup phase is straightforward.

The solution is deployed on an on-premises model and the cloud model. For the on-premises version, my company deployed it on something like F5 BIG-IP i5800, and for the cloud deployment, we have installed the virtualizations on Cisco CSP kind of tools. My company ensures that VirtualBox is deployed on CSP. In both the aforementioned scenarios, we have tested the tool, after which we started to use the product in the past two to three years.

What's my experience with pricing, setup cost, and licensing?

My company's customers need to make payments for the licensing charges attached to the product. It is an expensive product. As per the requirements of our company's customers, we opt for it if it is the only hosting option available. My company also needs to see which box from F5 matches the requirements of our customers.

What other advice do I have?

Speaking about the impact of the tool on the application delivery process, I can say that static routes are limited. For every vCMP, there are some limitations of VLAN IDs and static routes, like the number of routes that can be added. There are some limitations in the product that are likely to impact our company's applications.

In terms of performance and scalability features, according to the application limit, my company can add a single CPU per vCMP or two CPUs per vCMP, which is dependent on the load requirements that we plan. The company also needs to plan according to the application requirements. My company didn't face any issues following the aforementioned process.

My company provisions vCMPs based on the concurrent session support and SSL support criteria. Based on the data sheets, my company checks the total concurrent connections, SSL connections, and throughput limit. Even when my company plans to do segregations, we plan to do them according to the specifications described in the data sheets.

You need ten pieces of the tool for load balancing. If my company's customers' requirements only consist of a product that offers five features, then they can adopt a basic OEM tool. If some customers need more features in a product, my company recommends F5 BIG-IP Virtual Edition. Mostly our company's customers do accept our suggestions and choose F5 BIG-IP Virtual Edition.

I recommend the product to others who plan to use it since it is a user-friendly and not-so-complex tool.

The integration capabilities of the product are easy to use, and there is no complexity involved in it.

I rate the tool an eight out of ten.


    Manikanteswara R.

Sr security Engineer

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Worked on LTM with WAF and it workes perfectly who we need to work and configure.
It is easy to configure.
What do you dislike about the product?
If we can have a small video on this advanced WAF and scenario to use those configuration it will be helpful.
What problems is the product solving and how is that benefiting you?
Ifor application security, or know issues in the application.