Automatic, Fast Synchronization That Just Works
What do you like best about the product?
It has automatic and fast synchronization between the local computer and the cloud. Considering a safe and consistent tool for data storage.
What do you dislike about the product?
The Dropbox desktop app is using high CPU resources and sometimes runs heavy processes when not in active mode.
What problems is the product solving and how is that benefiting you?
Users can free up local hard drive space by moving files to online-only storage, allowing access to a large library without needing a large hard drive.
Digital signatures have transformed contract workflows and now save us time and paper daily
What is our primary use case?
My main use case for Dropbox Sign is that it has made my life very easy. I used Dropbox Sign to make getting contracts signed so much easier. We purchased Dropbox Sign to be able to send clients digital contracts and capture their signatures. Previously, they had to print, sign, and scan and send it back to me. I often did not get fully executed contracts. Now that I use Dropbox Sign, I simply pull up the Google Doc, use the Dropbox Sign extension to send it to the client. They sign easily and return, and I sign and send a final contract to them. Dropbox Sign keeps copies of all my fully executed contracts by date, but I can also download and store them myself in my own clients' files. It is safe, secure, affordable, and easy to use.
I would add that we are able to send lease waivers and franchise documents through Dropbox Sign that require multiple signatures from different groups of people at the same time. This has reduced the timing on getting documents back and fully executed tremendously. It allows our company to be more efficient by storing the templates as well for later use.
What is most valuable?
The best features Dropbox Sign offers are that it saves time with getting documents back signed. It allows multiple parties to sign documents simultaneously. It is more professional looking with brand standards. Also, email signature, document tracking, document storage, and templates which are time-saving because we are able to use them over and over again. It integrates with Google tools. It is also very easy to use.
When I say Google tools, I mean I am able to use the Google Document because it seamlessly integrates with Dropbox Sign as an extension to send the client the document. Then they sign easily and return the signed document, then I sign and send them the final copy using the Google Doc. It is very easy.
Dropbox Sign positively impacts my organization as it saves time through the reusable templates. About 50% of time is saved through using reusable templates. You do not have to format the document again or set up the document again. The documents and contracts are signed quickly, while saving time for our recipients, who are our clients, and also our employees have been able to save time. It also saves on paper and mail. There is no need for faxing.
I can say that the 50% time savings has enabled us to focus on more strategic tasks, hence increasing productivity. It has also been much easier for our clients because they can work with Dropbox Sign using their mobile phone. They are able to sign the document wherever they are as long as they are connected to the internet. The time they save is used for other projects and other tasks, hence they have also become more productive themselves.
I appreciate how Dropbox Sign provides a central storage point for all employee onboarding records. It improves efficiency in collecting and completing onboarding processes. It improves efficiency in the timeline and ease of use for clients and client contracts.
What needs improvement?
I believe that so far, so good regarding improvements. I do not think I have much of an issue to highlight. Just two or three things would help: allow editing of documents that have not been signed by any signer yet and save and reuse for the same signers, not just duplicate the template. That would be great. Also, sometimes, a link to Google Drive to store the files more easily would be good. It should be easier.
For how long have I used the solution?
I have been using Dropbox Sign for four to five years, to be precise.
What do I think about the stability of the solution?
I can confirm that Dropbox Sign is very stable, with no downtime and no lagging.
What do I think about the scalability of the solution?
As for Dropbox Sign's scalability, I find it very scalable because it handles all the documents that need to be signed. Documents that have been signed can be stored safely and securely. It is also very easy to retrieve the documents, so it is very scalable.
How are customer service and support?
The customer support is very robust, supportive, and proactive.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used QuickBooks Online as a different solution.
What was our ROI?
I have seen a return on investment. Since we started using this tool, it has been very beneficial in my organization. We have seen faster contract signatures, a reduction in paper waste, time savings, and cost savings.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the price is very competitive, very affordable, and very cost-effective. That is not a problem. Also, the setup is very easy, especially when you go through the learning curve. The user interface makes it easier for new users, especially those who are less technically savvy. So, everything is great.
Which other solutions did I evaluate?
Before choosing Dropbox Sign, I evaluated other options, including SketchUp.
What other advice do I have?
I priced several versions of electronic signature software and found that Dropbox Sign had the most affordable option, as well as Google integration. In my case, I have been able to sign more documents and send them to my clients to be signed. Their experience has been worthwhile using Dropbox Sign because it provides robust features in a cost-effective way. I find the product very easy to navigate and use. I would easily recommend it to others. It is also very easy to upload documents, send them via email, track them, get them signed, and even remind recipients to complete documents as needed.
My advice to others looking into using Dropbox Sign is that it is a great tool if you are looking for a faster time to contract signature and earlier completion of employee onboarding. This is the right tool for you. I have given this product a review rating of 9.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Versatile Folders and Easy Sharing for Photo & Video Storage
What do you like best about the product?
The versatility of the folders and content options for storing on my devices, as well as sharing with others, has been very handy—especially since I work a lot with photo and video files.
What do you dislike about the product?
It often has connectivity or synchronization issues, which become very disruptive when they occur—especially while downloading video files.
What problems is the product solving and how is that benefiting you?
It is very beneficial to me for sharing files with coworkers or customers, especially during the process of selecting materials or when sharing finished materials. It’s also helpful for keeping the workflow moving smoothly and supporting the overall flow of the process.
Effortless File Organization, Perfect for Expanding Teams
What do you like best about the product?
I like that Dropbox is easy to navigate. Going from different folders and searching for things has been pretty simple for me. It's gotten a lot better over the years, too, with frequent software updates. It's pretty easy to find things in Dropbox and organize them. It allows me to organize folders and have folders within folders, boxes, and things easily. This structure makes it a nice way to keep things organized.
What do you dislike about the product?
Honestly, I really like it and don't have anything that makes it hard to use as of right now.
What problems is the product solving and how is that benefiting you?
Dropbox keeps all our client and company files organized in one place, handling large storage needs effortlessly.
File Storage and Folder Sharing Are Great, But the Experience Needs Improvement
What do you like best about the product?
Possibility to store files and share folders
What do you dislike about the product?
Navigating between folders is often not easy. I'm not convinced that payment plans are also for those who view the files. If I want to share a folder with someone outside the company, they should also have a payment pl
What problems is the product solving and how is that benefiting you?
Facilitates sharing folders with external parties, allowing you to control their permissions
Reliable cloud storage solution for secure file sharing and collaboration
What do you like best about the product?
What I like most about Dropbox is its reliability and ease of file synchronization across devices. The platform makes it simple to store, share, and access files securely from anywhere. The interface is intuitive, and collaboration features such as shared folders and file version history are very practical in a professional environment.
What do you dislike about the product?
Pricing can become expensive as storage needs grow, especially for smaller teams. Additionally, advanced administrative controls and reporting features could be more flexible compared to some enterprise-focused competitors.
What problems is the product solving and how is that benefiting you?
Dropbox solves the problem of fragmented file storage and inefficient file sharing. In a professional context, it centralizes documents, improves collaboration between team members, and ensures that everyone works on the latest version of a file. This reduces confusion, prevents data loss, and increases productivity.
Simple, Reliable Sync and Stress-Free Collaboration Across Devices
What do you like best about the product?
What I like most about Dropbox is its simplicity and reliability. Files automatically sync across devices, and without extra effort, the latest version is always available. The interface is also quite clean and easy-to-use, even for non-technical users.
Dropbox is especially useful for file sharing and collaboration. Large files are easily shared using links, and the version history feature is quite helpful when you need to recover an older version of a file. The sync speed remains overall consistent and dependable, which adds to the trust factor.
Another big plus is its cross-platform support. Whether I’m using a laptop, mobile, or a web browser, access remains smooth and everything stays in sync. Overall, Dropbox genuinely makes file management and collaboration easy and stress-free.
What do you dislike about the product?
One thing I dislike about Dropbox is its pricing. As storage needs grow, plans can become expensive compared to some other cloud storage options. For individual users or small teams, this can feel a bit restrictive.
Another area is storage space on lower-tier plans, which fills up quickly. If you regularly share large files, space management can be a bit challenging.
Occasionally, sync issues can occur, especially when working with very large folders or unstable internet connections. While it doesn’t happen often, when it does, troubleshooting can take some time.
That said, these are relatively minor drawbacks, and overall Dropbox still provides a very reliable and user-friendly experience.
What problems is the product solving and how is that benefiting you?
Dropbox solves the problem of file access, sharing, and collaboration across multiple devices and locations. Instead of relying on local storage or external drives, all files are securely stored in the cloud and are easily accessible anytime, anywhere. This makes the work quite flexible.
It also simplifies file sharing. Large files can be shared through links without worrying about email attachment limits. This saves time and makes collaboration with team members and clients much smoother.
Another major benefit is version control and backup. If there is a mistake in a file or an older version is needed, Dropbox makes it easy to restore previous versions, which reduces the risk of data loss.
Overall, Dropbox improves productivity by keeping files organized, synced, and easily accessible, while reducing manual effort and dependency on physical storage.
Digital signatures have streamlined hiring and protected sensitive documents across our workflow
What is our primary use case?
My main use case for Dropbox Sign is that we take sensitive information very seriously, and by using Dropbox Sign, we are able to store documents safely. New hires are able to fill out new hire forms anytime, anywhere. Electronic forms and e-signatures ensure forms are completed before submission, which decreases the likelihood of an error. Dropbox Sign has made our onboarding process smooth and easy.
A quick specific example of how I use Dropbox Sign in my onboarding process is that when taking on new hires or training new hires, they are able to sign the forms that we send them through Dropbox Sign. They are able to open their mobile app, sign, and fill out everything. We are able to guide them from start to finish. Our focus is not just on what is easy for us, but also on what works best for our clients and their employees. We love keeping things efficient, simple, and stress-free. Using Dropbox Sign electronic forms has helped us accomplish that significantly.
Regarding my main use case with Dropbox Sign, it also makes it very easy to have business development leads sign our NDAs and agreements all the way to closing.
What is most valuable?
The best features Dropbox Sign offers include keeping all our documents in the system for a long time. The confirmation of signature emails include the email address of the person who signed, which is a great feature. Importing documents works great. Templates are huge time-savers. The audit trail of all the events leading up to the signing of the document is excellent. Electronic forms and up-to-date notifications on status are very valuable. It is very user-friendly, even to people who have never used electronic forms.
Dropbox Sign has a clean user interface and is very user-friendly with ease of use. It is easy to build templates.
Dropbox Sign has positively impacted my organization since we started using this tool. Everything has been positive. We have seen less time handling or directing people to sign documents. It has been a fast, professional way to get an electronic signature. We are able to reference older contracts and reprint as needed. We have seen it save a lot of time. It has increased production by having contracts signed electronically. There is cost savings by not having to print paper and use ink, which is very expensive.
What needs improvement?
I do not have any significant cons. I do feel that customer support should be more proactive 24/7 since sometimes they are not very proactive.
For how long have I used the solution?
I have been using Dropbox Sign for six to seven years.
What do I think about the stability of the solution?
I find Dropbox Sign very stable. I have not seen any downtime or lagging.
What do I think about the scalability of the solution?
Dropbox Sign's scalability is very good. It handles my organization's growth efficiently.
How are customer service and support?
I would say customer support is relatively great because they are able to respond to our queries, despite sometimes taking a lot of time to respond. Overall, they are great.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, I used DocuSign. The reason why I switched is that the functionality, despite being very similar, DocuSign is costlier. It has some more robust settings, which makes it a bit complicated. Customer support is also a bit less robust compared to DocuSign.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that the pricing was very affordable and pocket-friendly. Setting it up was straightforward with no major hassle.
What was our ROI?
I have seen a return on investment since errors were reduced by fifty percent because we do not have to manually sign documents. There is increased production by having contracts signed electronically. In terms of cost savings, forty to fifty percent of our cost is saved by not having to print paper and use ink, which is very expensive. Our clients do not have to travel from their offices to come into our offices to sign documents, which saves travel costs.
What's my experience with pricing, setup cost, and licensing?
In terms of metrics related to time saved or cost savings since I started using Dropbox Sign, I estimate around forty to fifty percent cost savings. Time savings are around thirty to forty-five percent.
Which other solutions did I evaluate?
Before choosing Dropbox Sign, I evaluated other options including Microsoft 365 Business Premium and Foxit PDF Editor.
What other advice do I have?
My advice to others looking into using Dropbox Sign is that it is very easy to use and has increased our production by being able to conveniently provide our clients the ability to securely sign documents without having to come into our offices, which saves time and cost. I have not really ever used the templates and have not seen a real use for them, but perhaps it is because I have not taken the time to understand the different functionality and how it could positively impact my business. I am planning on using templates to save more time. I rate this product a nine out of ten.
Easy Siri use a straightforward and I like that the files don’t expire.
What do you like best about the product?
Ease of use and reliability. It’s fairly straightforward. I’ve never had any issues with usability.
What do you dislike about the product?
I wish it had more integrations with the apps for uploading/sharing. There are some, but I wish that there were more integrations.
What problems is the product solving and how is that benefiting you?
We’re ease of sharing files and folders. Particularly with those were not already on dropbox or you don’t have accounts.
Digital signatures have transformed hiring and contracts and save time, travel, and paper waste
What is our primary use case?
My main use case for Dropbox Sign is that it has made life much easier and more convenient in the office, and the price was much more affordable than our previous tool, which was DocuSign. The only time it has not worked well has been with clients who do not have access to email, which is pretty rare these days. If document edits are required, it can be somewhat inconvenient to have to delete the old file, restart the submission, and sometimes have the client complain the link will not work because they are using the previous email.
Currently, I use Dropbox Sign for the new hire application process with our HR department. This saves internal personnel time by having the application link directly available from our website. The new hire candidate simply clicks, fills in, and electronically signs the application. When the application is signed, we receive a link back to the completed document. It has also eliminated the need for long lead times, mailing paper documents, post office delays, printer issues, and many other obstacles.
Dropbox Sign makes it really easy to collect a signature and other pertinent information from both our employees, vendors, and new hires when processing their paperwork. I also utilize a contract with my clients so expectations are clear. Dropbox Sign helps me show them the final contract to be signed while keeping paper waste down. I love the ability to upload my documents, and I especially appreciate being informed once it is signed and even when the client has looked at it.
What is most valuable?
Dropbox Sign's best features are that it is easy to sign documents, easy to upload documents, easy to send, and easy to use. Additionally, it is easy to navigate, easy to seamlessly integrate, and can get multiple signatories on the same document, which is time-saving. There are also reminders for the document status.
Dropbox Sign has positively impacted my organization by providing a central storage point for all employees' onboarding records. It improves efficiency in collecting and completing onboarding and also improves efficiency in timeline and ease of use for client contracts. I have seen faster time to contract signature and earlier completion of employee onboarding. I have been able to save 60 to 70% of my time, especially because there is no meeting with the client to sign documents. I have also been able to cut costs by 30%, with no traveling costs.
What needs improvement?
One of the areas that I would love Dropbox Sign to improve is when it comes to template use. It is already difficult to use for the same document or to have multiple users each sign an individual document. Sending multiple documents to a single user is also very difficult. I think there is considerable room for improvement in the current state of the app, and redesigning would be best, especially when dealing with templates and document workflows.
For how long have I used the solution?
I have been using Dropbox Sign for seven years.
What do I think about the stability of the solution?
Dropbox Sign is very stable, and I have not experienced any lagging or downtime.
What do I think about the scalability of the solution?
According to my own experience, Dropbox Sign's scalability is very good. I am able to send one contract and have multiple signatories, and it works very well.
How are customer service and support?
Dropbox Sign's customer support is perfect, very unparalleled, supportive, and professional.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I switched from DocuSign because I needed a better solution.
How was the initial setup?
My experience with pricing, setup cost, and licensing has been positive, as Dropbox Sign is one of the most cost-effective document management solutions on the market. It is very cost-effective and easy to use. The setup was straightforward with the help of customer support, which is very proactive and responsive 24/7.
What was our ROI?
I have seen a return on investment as I save paper, hence conserving the environment. It is easy to use and legitimate, making documents look very professional. Dropbox Sign offers a communication tool between my clients and me, hence promoting collaboration. It saves a lot of time and cost since there are no traveling costs.
Which other solutions did I evaluate?
Before choosing Dropbox Sign, I evaluated other options such as Canva.
What other advice do I have?
My advice to others looking into using Dropbox Sign is that it is perfect for any size of organization, whether small, medium, or large. It keeps contracts legit, paperless, and organized. Dropbox Sign is very easy to use, and the contract helps clarify the expectation goals of my services after our initial meeting. Dropbox Sign works very well for my organization and my personal needs, and it is very cost-effective. I would rate this review nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
