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Reviews from AWS customer

8 AWS reviews

External reviews

10,003 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Anzhe L.

Pretty good product in general

  • June 13, 2024
  • Review provided by G2

What do you like best about the product?
We honestly don't use file sharing very much, but the signature features is a god send. I really like the signature request, signing and more. I especially loved the fact that my free account at the begining could self-sign for free, which saved so much pain in the ass.
What do you dislike about the product?
Related to the signature feature. The signing was excellent, but the file orgnization system is honestly pretty bad. I always have a diffcult time finding my pervious files or get confused by mutiple version of the file (becasue dropbox turns .doc to .pdf), this is especially bad when I have mutiple version of the same file with similar names.

I know i myself can do a better job at organiz ing it, but come on, please make it easier for me too.
What problems is the product solving and how is that benefiting you?
Signing docs, it is great. It is mostly simple and reliable, i prefer it over docusign honestly. I never used the support feature because it is pretty simple and i never needed them.

Honestly i really like dropbox as a company, you guys do good stuff and aren't greedy, which is rare nowadays. The features make sense and I can see they are designed by actual human instead of goblins from the underworld. (unlike companies like TikTok)

I think what particularly made me like dropbox a lot is that my other old dropbox account had its professional plan expired, but all the old stuff I had stored on dropbox is still accessible and downloadable. Which is very nice thing you didn't have to do. So yeah, very well done on that.


    Celina S.

Dropbox is a quick and easy way to share a document

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
Dropbox is a quick and easy way to share a document within your team and is user friendly and easily accessible
What do you dislike about the product?
Limited space without and must purchase more.
What problems is the product solving and how is that benefiting you?
No specific problems, just limited space and must purchase more


    CT N.

Best Cloud Storage Solution

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
My files can be with my anywhere and everywhere, as long as I have an internet connection. The app and web UI are very easy to use and I love the ability to scan documents with the app among other things.
What do you dislike about the product?
Pricing could be more affordable, otherwise, everything is on point.
What problems is the product solving and how is that benefiting you?
Easy access to my files and not device dependent.


    Leon M.

great software , saving a lot of time

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
can use my data anywhere . i am using 4 computers and always have my data avalable
What do you dislike about the product?
i dont think it is anyhing that i dont like
What problems is the product solving and how is that benefiting you?
keeping my data up today for all my comuters


    Events Services

Decent Product for what you get

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
I like that it's easy to use for the most part and you get a good amount of storage for the free version. It's also super easy to use from device to device or person to person.
What do you dislike about the product?
It's a little clunky and could be more attractive. I am also always scared that if I delete anything off Dropbox, then it will also delete off my device, so I never use it for cloud backup.
What problems is the product solving and how is that benefiting you?
I'm a wedding planner, so I typically use it to transfer high rez photos from the photographer's download on my desktop to my phone for social media posts, or for sharing with my clients. Basically it allows me to quickly transfer high memory content that I can't email.


    Monica P.

Agile and easy

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
I can access my documents everywhere. I feel safe.
What do you dislike about the product?
I cannot collaborate simultaneosuly in a document.
What problems is the product solving and how is that benefiting you?
I can access My documents in a very ordered way from anywhere.


    Rafael M.

It used to be perfect

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
Easy to install and use, like any other folder on my computer. Simplier than Google Drive.
What do you dislike about the product?
There have been a few hiccups over the past years. First, you can't anymore install it on any drive. it used to work fine, but now you are forced to put it on the main drive.
There has been delays between when a file is done uplaoded and then available, somethimes minutes, sometimes... even longer.
There is no customer service.
What problems is the product solving and how is that benefiting you?
Connecting easily to computers and easy to share singular file or folder with others.


    Amelia M.

Longtime user, troubled by AI integration

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
I've been a user of Dropbox for 14 years. All my important files are backed up here. I've found the app experience extremely smooth on my Android phone and Mac computer. I was a free user for a long time, but have been a premium subscriber for at least 5 years.
What do you dislike about the product?
Recently, Dropbox added AI integration without clarity on how user data is used. For example, if I search "dog" in my Dropbox, I am shown photographs of my dog, although they do not have the word "dog" in the filename. This makes it clear there is a machine learning/artificial intelligence model looking at images to do image classification. I have asked questions publicly on the Dropbox support website, and opened support tickets with Dropbox. Even after many rounds of back and forth I did not get a satisfying answer on whether the AI is trained on my documents, or if search queries and clicks are fed back into the algorithm for improvement. There is no way to turn this feature off. I am considering deleting my account as a result.
What problems is the product solving and how is that benefiting you?
Dropbox helps me keep files synced between many computers.


    Mychael S.

It's way more user-friendly and can interact with most apps

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
Its to the point and not like Google Drive.
What do you dislike about the product?
It limits what mobile devices you can use
What problems is the product solving and how is that benefiting you?
It works well on IOS and it loads to me faster


    Legal Services

Great to upload oversized documents

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
That you can upload any large documents and share them.
What do you dislike about the product?
There is nothing I dislike. It is great!
What problems is the product solving and how is that benefiting you?
When I cannot send an email with an attachment that is large, I alway use dropbox to upload the document so I can share the document via the dropbox link.