Digital signatures have replaced travel and paperwork and now streamline all client agreements
What is our primary use case?
Dropbox Sign is a very nice tool to sign and request signatures securely online, enabling us to add legally valid signatures to any agreement from new hire offer letters to loans, to sales contracts, to NDAs. Its user interface, admin controls, document tracking, and enterprise-grade security make it more secure than pen and paper methods and come default out of the box.
Dropbox Sign is very customizable and easy to use. We use Dropbox Sign daily to collect signatures from our clients on fee contracts and also other documents to retain us, especially when many of our clients live out of state. Dropbox Sign helps us collect signatures instantly without emailing, downloading, scanning, emailing, or mailing the originals back to us. It is also easy to use, track which documents are missing signatures, trigger reminders, and access any past fully executed document.
What is most valuable?
Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they are beginners or are not signers. I love that our clients really love this tool because they find it easy to use whenever they are working, especially when using the mobile app or even working remotely. They can sign their documents on the go or even while working remotely, saving them the need to move from their offices to come to our offices to sign documents.
Some of the best features that Dropbox Sign has to offer include being user-friendly, with no training of any sort needed to use it. It is pretty self-explanatory. I love the follow-ups; if a document goes unsigned, it automatically sends a reminder, but you can also easily trigger reminders to be emailed. The notifications are also super helpful—an email is sent if the signer even opens the document but does not sign it instantly, letting me know that someone saw what I sent them. I appreciate getting another notification after they sign and a final email after everyone has signed the documents, including executed documents as an attachment.
Since we started using Dropbox Sign, we have seen significant improvements, especially in terms of time and cost. Our clients do not have to travel from their offices to come into ours, and we do not have to go to their office to sign documents; we just handle everything through Dropbox Sign, making it very convenient, professional, and easy. This allows our clients to resolve cases from out of state, saving them from travel. Additionally, it is saving paper; I often digitally sign a document as the only signer, maybe when I am on a solo project. This saves paper that would have otherwise been printed to fill out by hand, scanned, and discarded.
Dropbox Sign has been a game changer in my organization, especially when dealing with a lot of documents to be signed at once. I do not think there is any major dislike or improvement that I would love to see, but help buttons for more complicated steps would be beneficial. Additionally, when the system sends a reminder to a client for signing a document, I would appreciate also receiving a copy of that email.
What needs improvement?
One small thing is that Dropbox Sign does not recognize signature fields in PDFs.
I also wish it could recognize the font and font size used in my contracts and simply apply the same formatting for the date and anything that needs to be typed into the client.
For how long have I used the solution?
My experience with Dropbox Sign has been five to six years.
What do I think about the stability of the solution?
Dropbox Sign is very stable; I have not experienced any downtime or lagging.
What do I think about the scalability of the solution?
Dropbox Sign is very scalable and can handle all our contracts to be signed on time without any buffering or crashing. It grows with my organization's needs perfectly.
How are customer service and support?
The customer support is one of the best; they are very interactive, proactive, supportive, and professional 24/7.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, we used another tool called DocuSign. We switched from DocuSign because it was not user-friendly, and our clients complained about its complexity. The cost was also a bit higher, and the support was not as proactive as that of Dropbox Sign.
How was the initial setup?
Dropbox Sign is one of the most cost-effective e-signature platforms. It has been really cost-saving; it is not expensive. Any size of organization can afford it or use it for personal use. The licensing cost is very low and the price is very low, making it very easy to use for both the signee and clients. The setup was straightforward and easy.
What was our ROI?
Previously, we were using DocuSign, and when I compare the two, DocuSign and Dropbox Sign, I see we have been able to save an extraordinary amount of money, almost $1,000 per month or even more, which accounts for about 30% of our cost savings. We have also saved a lot of time, nearly 50% of our time and our client's time, enabling us to focus on more strategic tasks.
Which other solutions did I evaluate?
Before choosing Dropbox Sign, we evaluated other options. I do not think we explored the market fully enough; we only briefly considered one other tool called Gemini.
What other advice do I have?
Quick signing of documents is a huge time-saver, along with cost savings on gas to obtain a written signature, as travel back and forth is unnecessary for us or our clients.
Dropbox Sign is very seamless, has a good interface, and you do not have to be a tech expert to figure it out because it is very easy to use. I love the drag-and-drop interface, which makes signing documents a breeze.
Dropbox Sign has been very efficient for our usage, and our clients have really appreciated it. We have had no issues with them—so far, so good. I would rate Dropbox Sign a 9 overall.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Streamlined contract workflows have reduced errors and accelerated deal closures
What is our primary use case?
Dropbox Sign has been a great tool, and my user experience over three years has been excellent. It is one of the best e-signature platforms I have used that is very cost-effective, easy to set up, and easy to use. I have used it to send contracts for signature, which helps us speed up the time to close and also integrate with our CRM to track this activity in HubSpot. We find it useful to automate the process and improve efficiency in my organization.
A specific example of how I use Dropbox Sign for sending contracts is that we find it excellent for sending any type of contract for a business, whether it is a proposal for sales, an NDA, or many other document types. It helps to keep track of these items, not only in Dropbox but also in our CRM tool.
Dropbox Sign is very easy to use for my clients and also our team members. For e-signature and follow-up, I used it on a semi-weekly basis.
What is most valuable?
The best features Dropbox Sign offers include validated e-signatures, e-signed document verification, documents retrievable anytime, ease of use, and automation with CRM. It improves time to close and optimizes processes to increase efficiency.
The document verification feature has been seamless. It helps to verify if the document is signed, opened, or in the process.
Dropbox Sign helps to automate, especially with our CRM where it saves time and cost through automation and speeds up our processes of closing on documents and signed documents.
Since we started using Dropbox Sign, it has positively impacted our organization by providing faster time to signature. Time-saving and cost-saving are significant benefits, especially because our clients do not have to travel from their offices or their workplace to come into our offices to sign documents or vice versa. It also improves efficiency and reduces errors, especially because we encountered a lot of errors when we were dealing with signing documents manually, which was also time-wasting.
A specific metric I have noticed is that since we started using this tool, we have seen an increase in faster closing of deals and faster e-signed documents, from 40 to 60 percent.
What needs improvement?
For improvement, I wish Dropbox Sign had more complex integration, as more complex integration with HubSpot and other CRMs to deliver contracts from the CRM directly would be highly appreciated.
I do not think there is any other improvement needed because Dropbox Sign is very cost-effective. Any organization can afford it. The customer support is proactive and responsive 24/7. The support team has been really helpful, especially when you need them as quickly as possible. The interface has been also very user-friendly and easy to customize to fit my organization's needs or personal needs.
I do not think there is any other area for improvement that I have not mentioned.
For how long have I used the solution?
I have been using Dropbox Sign for three years.
What do I think about the stability of the solution?
Dropbox Sign is very stable. I have not encountered any lagging or downtime since we started using this tool.
What do I think about the scalability of the solution?
Dropbox Sign's scalability is very good because we are able to deal with all our contracts and documents in Dropbox Sign, and I have not seen it crash or hang.
How are customer service and support?
The customer support for Dropbox Sign is very proactive, supportive, and professional.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Google Sheets, and the reason I switched from Google Sheets to Dropbox Sign is because Dropbox Sign is fast, convenient, and reliable.
How was the initial setup?
Regarding my experience with pricing, setup cost, and licensing, I find the pricing very affordable and cost-effective for any organization or personal use. The setup is straightforward and easy, and the support is there to help anyone who is facing any challenge.
What was our ROI?
I have seen a return on investment, specifically faster time to contract signature, reduction in paper waste, time and cost savings through automation, and preventing our clients or us from going to their offices to sign documents.
What's my experience with pricing, setup cost, and licensing?
Regarding my experience with pricing, setup cost, and licensing, I find the pricing very affordable and cost-effective for any organization or personal use. The setup is straightforward and easy, and the support is there to help anyone who is facing any challenge.
Which other solutions did I evaluate?
Before choosing Dropbox Sign, I evaluated other options, specifically DocuSign.
What other advice do I have?
Dropbox Sign is a game changer and a fast, convenient, and reliable e-signature and document management platform.
Dropbox Sign allows me to get important documents signed no matter where the client is, since they do not have to travel to come to our organization to sign the document. The process efficiency has really increased and the document can be signed anytime and anywhere. I also love the mobile app. My clients love it mostly because they can use it to sign documents whenever they are at home, on the go, or working remotely.
Dropbox Sign is very easy to use, and its intuitive drag and drop system makes the process of document signing efficient and smooth.
I rate Dropbox Sign overall at nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
A Safe, Hassle-Free Way to Share Large Files and Videos
What do you like best about the product?
It’s one of the best ways to share files with coworkers or with people working outside your company. It feels safe to use, and it helps avoid issues related to storage capacity or document size limits. It’s particularly useful for sharing video.
What do you dislike about the product?
Honestly, nothing to add. Dropbox solves the problems it was created to address, and it does that well.
What problems is the product solving and how is that benefiting you?
It can be hard sometimes to transfer a lot of documents with big size in a safe way. I use Dropbox in this type of cases.
Streamlined Collaboration with Secure Sharing, Sync, and Backup
What do you like best about the product?
Dropbox helps streamline file management and team collaboration its useful for sharing build artifacts, documentation, and scripts securely. The automatic sync and backup features ensure files are always up to date, reducing manual transfer efforts
What do you dislike about the product?
The main drawback is the pricing which can be expensive compared to other cloud storage solutions. Also the free storage space is limited
What problems is the product solving and how is that benefiting you?
It solves the challenges related to distributed file access, backups, and secure sharing. Its useful for storing project documents, scripts and artifacts in a centralized repository with controlled access.
Simple, Reliable Cloud Storage That Just Works
What do you like best about the product?
I love how super easy Dropbox makes storing, syncing, and sharing files with my team or clients - everything just works across devices without drama. It is very fast and secure login. Also it is very easy to use and I am frequently use for keeping my personal document also. Its integration and implementation is very fast and secure.
What do you dislike about the product?
I wish Dropbox offered a bit more free storage and simpler pricing -sometimes it feels like I’m paying for space I don’t fully use. So every time I have to be careful to use space.
What problems is the product solving and how is that benefiting you?
Dropbox helps me keep all my files synced across devices and makes sharing large documents with clients super easy - no more emailing attachments back and forth! It keeps everything organized in one place so I can work more efficiently and worry less about lost files.
Easy Large-File Sharing, but Data Security Concerns Remain
What do you like best about the product?
It helps me share large files to someone far apart.
What do you dislike about the product?
Security of my data is a doubt for me. Trust lacks here
What problems is the product solving and how is that benefiting you?
It solved problem of sharing large files of high GB without any problem via cloud storage
Makes Document Uploading and Email Sending Effortless
What do you like best about the product?
It’s good for uploading documents, and I can also use it to send them by email.
What do you dislike about the product?
Not really, but it is useful and helps minimize human effort.
What problems is the product solving and how is that benefiting you?
It helps me keep my documents organised, and whenever I need them, they’re easy to access.
Easy File Uploads and Sharing—Perfect for Photo Albums
What do you like best about the product?
It's easy to upload files and share with others, especially photo albums or larger files.
What do you dislike about the product?
My dropbox account often gets full very quickly.
What problems is the product solving and how is that benefiting you?
Helps solve the problem of being unable to send large files over email.
Organized, Convenient Document Management Tool
What do you like best about the product?
organized tool for manage documents and very convinient
What do you dislike about the product?
not realy feel any drawbacks for this tool
What problems is the product solving and how is that benefiting you?
I only use this tool for lab data or document management
