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Reviews from AWS customer

8 AWS reviews

External reviews

10,003 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sabri S.

Ubuntu's Dependable Cloud Storage with Powerful Collaboration Features

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
The syncing feature's dependability is what I value most about Dropbox. After installation, it runs silently in the background and automatically updates my phone and laptop. Organizing folders and files is simple thanks to the clear and simple interface.
What do you dislike about the product?
The cost is, in my opinion, the biggest disadvantage. Upgrading to higher plans can get costly as storage needs increase, particularly for freelancers or small businesses.
What problems is the product solving and how is that benefiting you?
The problem of accessing files from various devices and locations is resolved by Dropbox. Everything is safely saved in the cloud and accessible whenever I need it, eliminating the need for me to carry external drives or email files to myself.


    Mason M.

Makes Sharing Assets and Documents with Colleagues Effortless

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
How useful it is to share assets and documents with colleagues
What do you dislike about the product?
The layout of the website can be not super user friendly sometimes
What problems is the product solving and how is that benefiting you?
Solving being able to share files with coworkers in a timely manner


    Tilak M.

Reliable File Syncing and Sharing with a Clean, Intuitive Interface

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I like the file synchronization and sharing features; they’re extremely reliable. The interface is clean and intuitive. I especially appreciate the seamless syncing across devices, as well as the ability to share large files with clients.
What do you dislike about the product?
i feel the pricing is slightly on the higher side compared to some competitors, especially when extra storage is required.
What problems is the product solving and how is that benefiting you?
Dropbox helps in centrailze document storage and ensure everyone in the tam has access to the largest file version. It improves workflow efficiency and keeps our document structured and secured. Helpful in sahring the files, attachments, secure external sharing with partners and clients.


    Tomasz B.

Fast and User-Friendly with Handy Desktop Integration

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I usually use Dropbox to store and share big files between teams. I find it fast and easy to use. I really like that it has a fully integrated desktop app, which is really handy. It's super easy to upload files or check what I have, even on Macs. The initial setup for my team was very simple.
What do you dislike about the product?
I don't like that basic storage space is very limited.
What problems is the product solving and how is that benefiting you?
I use Dropbox to store and share big files between teams. It's fast and easy to use, and the fully integrated desktop app makes file uploads and access seamless, even on Macs.


    Kartik H.

Easy Link Sharing and Fast File Sending for Everyone

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
It’s easy to use, and anyone can use it to share links and save resources. It also makes it simple to send files to multiple recipients, so everyone can quickly get the required files.
What do you dislike about the product?
There is a minimum usage limit for free users as well. A strong internet connection is required at all times for a smooth, easy app experience.
What problems is the product solving and how is that benefiting you?
Please provide users with a video demo during first-time registration. It would help new users understand all the details and get familiar with the app’s multiple functionalities.


    isabel s.

Effortless Photo Sharing with Dropbox

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
I like the fact that I can send large quantities of stuff over the Internet. It's quick to upload and quick to connect with people. It's easy to use, and the initial setup was very easy.
What do you dislike about the product?
The price?
What problems is the product solving and how is that benefiting you?
Dropbox lets me share mass amounts of photos quickly and send large quantities of stuff over the Internet easily.


    Manojkumar Reddy

Digital signing has transformed document workflows and saves time across HR, sales, and legal teams

  • February 11, 2026
  • Review from a verified AWS customer

What is our primary use case?

Dropbox Sign is used to streamline HR processes as well as sales and contract signing, real estate and leasing signing, finance signing, and education and legal document signing. These are the areas where I have used Dropbox Sign.

For sales and contract purposes, when a customer signs and wants sale agreements or lease agreements, I prepare Dropbox documents and store them in Dropbox, then share the link to the customer. The customer opens the link and signs the Dropbox document that has been shared, and the signing process is purely digital, which reduces the margin of error to zero.

I have also used Dropbox Sign for signing offer letters for recruited candidates. The recruited candidate can directly open the link that was shared via email and complete the signing of all documents that are mandatorily required where a signature is needed. Education and legal documents are major areas where e-signing is required, and I use Dropbox Sign for capturing signatures from users.

What is most valuable?

Dropbox Sign offers automation, which is one of the best features, as well as being device friendly and providing secure features. It can also be integrated with different platforms.

Dropbox Sign creates templates for frequently used documents such as offer letters, sale deeds, or leasing agreements. In the initial stage, I upload the document, and when I do it for the second time, it automatically keeps a copy of the document and creates a template of the frequently used documents, which reduces repetitive work and saves time.

Being device friendly is another valuable feature. It can be opened and works on any device including mobile, laptop, tablet, or anything else. Another feature is that it captures the audit trails where I can check the details for auditing purposes and verify whether it meets compliance requirements.

These features have gradually reduced manual intervention. Documents can be opened on any device and templates of frequently used documents are created, which definitely minimizes repetitive work and saves considerable time. Since documents are saved and shared over email or a link, users do not need to take printouts. They can directly open the link and complete the signing process on their device, which gradually reduces the time required.

What needs improvement?

Dropbox Sign could be improved by integrating with AI, which would summarize the document and provide a brief description of the overall summary so that users do not need to go through the complete document. This is one feature that needs to be improved in Dropbox Sign.

For how long have I used the solution?

I have been using Dropbox Sign for the past four years.

What do I think about the stability of the solution?

Dropbox Sign is very stable.

What do I think about the scalability of the solution?

Dropbox Sign is highly scalable.

How are customer service and support?

The customer service is pretty good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did use DocuSign and Adobe Sign earlier. The reason I switched to Dropbox Sign is because of the features that Dropbox provides.

How was the initial setup?

The pricing and licensing cost are as per the market standards. The setup cost is high initially because it needs to be integrated with different products or software where automation or customization needs to be done. That is the reason why the setup cost is high initially, and over time the setup cost minimizes and does not require anything further.

What about the implementation team?

I did not require an implementation team.

What was our ROI?

I have seen a return on investment upon using Dropbox Sign. Regarding the metrics, I have saved both money and time. The user can open and click on the link that is shared over their email or the point that is being shared to the user and open the link on any device to complete the signing process wherever the point is shown. Regarding money saved, this gradually reduces the paperwork, manual taking of printouts, the signing process, and couriering the documents. All of this process gets reduced, which reduces paper cost.

Which other solutions did I evaluate?

I did evaluate Adobe Sign, but based on the licensing and pricing cost, I chose Dropbox Sign over Adobe Sign.

What other advice do I have?

There are many competitive products in the market. After evaluation, I can say that no product can score a complete 10. It has minor limitations, and that is the reason why I chose nine over 10. Customers who are considering this product should definitely get it, as I can assure you will have a good experience with the product. I have rated this product 9 out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Sigicax Antony

Digital workflows have transformed hiring and client contracts and save time across our teams

  • February 11, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Dropbox Sign is its ease of use within our company as well as with our clients that we service. It has allowed me to get documents to our staff and potential clients quickly without issue. It is simple to use and has minimal difficulty even for those who are not electronically savvy. It has cut down the time to get items completed, and it is nice to be able to send reminders to our clients to sign documents.

I use Dropbox Sign for internal contracts such as those with employees, NDAs, and many others, as well as contracts for our clients and talent we collaborate with on a regular basis. Our HR team and marketing team use it the most, and we have found that Dropbox Sign is the easiest way to organize all documents and users in one central location.

Dropbox Sign works best for sending out pre-made documents or contracts that need a binding signature. It also works well for storing templates of documents that need to be used more than once and saving time through reusing the templates. Dropbox Sign ensures that clients and team members collaborate even in remote areas or on the go, using features like the robust and intuitive mobile app.

What is most valuable?

Some of the best features that Dropbox Sign offers include ease of use, integration with other platforms, and cost-effectiveness.

I can tell you more about the integration with other platforms, as we seamlessly integrated with Google Drive and Salesforce. It stands out as a highly valued integration feature. It streamlines document management processes and ensures contracts are securely received without any hassle. It is a very cost-effective tool, providing excellent value for money. Not only does it accelerate contract processing, but it also enhances security measures while effectively reducing transaction costs.

I find it very easy to use, with a straightforward and intuitive user interface. I love how easy it is to add dates, names, and text into documents, thereby enhancing our overall workflow efficiency.

Dropbox Sign has positively impacted my organization by providing a central storage point for all employee onboarding records where it is easy to access and search for them. It improves efficiency in collecting and completing onboarding documents and also improves efficiency in the timeline and ease of use for clients' contracts. We have seen a faster time to contract signature compared to our previous solution, which was DocuSign, achieving a 50% faster contract signature. We have also experienced an easy employee onboarding process and significant time savings.

Reminders are sent automatically, but we do not know how many times reminders are sent.

What needs improvement?

Dropbox Sign sometimes sends documents to the spam folder. Some types of templates are only available within more expensive plans, and I wish invoices were sent to email.

I also wish there were integration with our ATS Personio.

For how long have I used the solution?

I have been using Dropbox Sign for the past five years.

What do I think about the stability of the solution?

Dropbox Sign is very stable, as I have not experienced any lagging or sluggishness.

What do I think about the scalability of the solution?

Dropbox Sign's scalability is very good as we are able to handle all the documents, store them, retrieve them, send them to our clients, and have them sent back efficiently.

How are customer service and support?

The customer support for Dropbox Sign is great, very unparalleled, supportive, and proactive.

I would rate the customer support a nine out of ten because they are very responsive and solution-oriented. In case we have any problems, they are quick to respond and provide a solution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used DocuSign as a different solution.

I switched from DocuSign to Dropbox Sign because Dropbox Sign is fast, time-saving, and practical.

How was the initial setup?

My experience with pricing, setup cost, and licensing has been great and cost-effective.

What about the implementation team?

I purchased Dropbox Sign through the AWS marketplace.

What was our ROI?

I have seen a return on investment, with faster time in concluding an offer and a reduction in paper, as electronic copies follow the audit trail and are officially accepted by the administrations. We have reduced the delay and saved time for our clients and employees because they do not need to move from one office to another to sign the document, while also providing efficient security for our documents.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been great and cost-effective.

Which other solutions did I evaluate?

Before choosing Dropbox Sign, I evaluated Salesforce as another option.

What other advice do I have?

I would rate Dropbox Sign a nine out of ten.

I chose that number because this tool has allowed us to work completely digitally and has saved a lot of work for us since we implemented it in 2019. At the same time, it represents the best improvement to our workflow for the whole year. It also makes it easier for us to send documents to our customers easily, providing a professional experience while saving significant time for both our customers and employees.

My advice to others looking into using Dropbox Sign is that it is fast, time-saving, and practical. Dropbox Sign makes it very efficient and seamless to send documents to clients. It is quick and fast, very secure, and you will save time and costs. Therefore, it is highly recommendable.

I appreciate how digital signatures are done quickly nowadays while saving time, and I greatly appreciate Dropbox Sign. My overall rating for Dropbox Sign is nine out of ten.


    Parth P.

Easy Cloud File Sharing and Anywhere Access

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
The sharing and storing the files in the cloud type environment and also the access from anywhere like PC,Mobile, Desktop.
What do you dislike about the product?
The download some times takes so much time and also some of the support issue
What problems is the product solving and how is that benefiting you?
The data storage and also the file sharing and access at anytime and anywhere is so goof


    Pritam D.

Great for Sharing, Needs Smoother Uploads

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
I use Dropbox for storing important media files for sharing and transferring to the team. I really like the ease of sharing data with my team overseas. One of the best features is that I can create a cloud folder on my local PC without affecting its storage capabilities. Plus, I enjoy the video review channel on Dropbox, which I find quite beneficial.
What do you dislike about the product?
Their file upload system could be a little glitchy at times
What problems is the product solving and how is that benefiting you?
I use Dropbox for storing and sharing important media files with my team overseas. It makes sharing data easy and I can create cloud folders without using PC storage.