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Reviews from AWS customer

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10,003 reviews
from and

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    Michel M.

Dropbox has always been reliable and easy to use

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
How simple it is to use and how seamless it is on my day to day computer use.
What do you dislike about the product?
Deleted items are hard to find. It would be interesting if there was something like a recycling bin where you could see all deleted files and folders in one place.
What problems is the product solving and how is that benefiting you?
Access to files wherever I am. I don’t need to worry about accessing files from home or work when I am away.


    Higher Education

Good for small collaborations, not worth premium

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Dropbox is overall an okay storage system. Unlike others, it has a very strong records for version control, which is great if you're collaborating on a project where you'll need to revert documents often. The nesting interface is also relatively intuitive to the outsider without being in an ecosystem.
What do you dislike about the product?
Dropbox collaborates with Word for web, which is a difficult and finicky application to use at best. The amount of storage you receive on the free tier is also pretty limited, so for most projects, expect that you'll need to upgrade to the $11.99 tier.
What problems is the product solving and how is that benefiting you?
Dropbox allows a team of three authors to collaborate with each other from opposite sides of the country and work with external contractors for video editing. The cloud system is sufficient for these uses.


    Hongzhang (Simon) H.

Great

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Convenient and good for collaboration with others
What do you dislike about the product?
My subscription terms are not even clear... for some reason my desktop end is not updating though I still have the subscription and am not even close to using up the space, which is very confusing.
What problems is the product solving and how is that benefiting you?
Sending email back and forth is way less efficient than collaborating on Dropbox


    Georgia T.

Effortless file sync and collaboration

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
I love the seamless syncing across devices—any change I make on my laptop instantly appears on my phone and tablet.
What do you dislike about the product?
The web interface could be more intuitive and easier to navigate.
What problems is the product solving and how is that benefiting you?
Storing and organizing project assets (videos, VFX elements, storyboards)

Sharing and co‑editing decks, scripts, and shot lists with teams

Version history for easy rollback of edits

Accessing files on set or in meetings across devices


    J. Mark L.

Great way to share files or store important information

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use and the ease to share documents, etc. with other by link or folder. Dropbox is an essential tools for teaching a group.
What do you dislike about the product?
Asking folks if they have an account - it sometimes confuses folks with whom I am sharing
What problems is the product solving and how is that benefiting you?
One stop for sharing documents and video work.


    Mary M.

Convenient and perfect for my needs

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how easy it is to use dropbox to keep any file I either want a backup for or need to access from different devices.
What do you dislike about the product?
Perhaps there could be a better way to bulk download pictures and videos into my dropbox at set intervals and an easier way also to delete old files to make more space.
What problems is the product solving and how is that benefiting you?
I need a place to store important documents and information that I don't want to lose from my computer or phone. It has the added benefit of letting me access those things on other devices too which is nice.


    Seonwoong H.

Reliable and Satisfied over 10 years!

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
The integrated features on Finder app on mac which allows you to use the right click to execute Dropbox features
What do you dislike about the product?
My current level of membership doesn't allow me to speak with an agent over the phone. I think I can only email or chat with one? I pay some dollars (about $150?) to Dropbox but still can't talk to an agent, which hardly makes sense to me.
What problems is the product solving and how is that benefiting you?
Cloud feature helps me to keep thumb drives at home. I work on different computers, tablet, phone, etc, but I have access to my files everywhere. Dropbox helps me remember important things and cherish-able memories


    Research

Accessible and Reliable Anywhere

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
The thing I like best is that I am able to access my files anywhere. Also, I have the opportunity to share files with whom I choose. It has paid off tremendously when I have dealt with situations requiring a lot of documentation sharing.
What do you dislike about the product?
There are some times where there is a lag and it has been challenging to get a fast download or print directly to a printer. Usually have to download to a computer or device, then print.
What problems is the product solving and how is that benefiting you?
Accessing many documents with multiple users all at once. Storage and cloud access from any device with known security protocols.


    Nate F.

I’m a massive Dropbox fan for over a decade

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use. It’s simple and I have it connected to all my devices.
What do you dislike about the product?
Finding things sometimes proves difficult. Otherwise it’s great!
What problems is the product solving and how is that benefiting you?
Saving my work across all Apple systems.


    Accounting

Used Dropbox for years

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
I have used the platform for years and find it easy to use.
What do you dislike about the product?
Collaboration with other team member can sometimes get messy with conflicted copies of files turning up when trying to work in the same file.
What problems is the product solving and how is that benefiting you?
Allows for a cloud base storage system for our remote teams to collaborate on