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Reviews from AWS customer

2 AWS reviews

External reviews

10,003 reviews
from and

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5-star reviews ( Show all reviews )

    Quelvin J.

Effortless File Sharing Across Devices, lots of affordable storage

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
You can share files easily between computers and phones. So when it comes to review important documents or making a backup its useful another things here's my favorite which is creating a folder and share it with friends or coworkers and last but not least man you're getting a lot of storage if you compare it with others for a fraction of what you'll be paying
What do you dislike about the product?
I doesn't happens always and neither if you have an account but once you don't have you you may be request to log in to download a file.
What problems is the product solving and how is that benefiting you?
I mention how I use it for personal use but at the time to work we use slack and it connects to Slack and Microsoft 365 so I can collaborate with my teammates and if there's a document that needs to be amend or so we can share it and get it done quickly


    Alexa D.

Efficient Picture Handling, Easy Setup

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I find Dropbox incredibly useful for managing images from press releases. The service allows me to easily access a collection of pictures that I can utilize in my news articles at work, making the process much more efficient. I appreciate how Dropbox consolidates these pictures into links, simplifying the task of retrieving them. The initial setup of Dropbox was very easy and straightforward, which allowed me to integrate it seamlessly into my workflow. Additionally, the overall efficiency in downloading what I need is a significant time-saver, making my work related to press releases and image handling much smoother. I highly value how Dropbox enhances my ability to organize and streamline these tasks.
What do you dislike about the product?
Sometimes the links don't download quickly.
What problems is the product solving and how is that benefiting you?
I find Dropbox makes downloading pictures from press releases easy and efficient, allowing me to seamlessly use them in my news articles.


    Shweta G.

Effortless File Sharing for All Sizes

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
You can share any type of file, regardless of whether it is large or small in size.
What do you dislike about the product?
Dropbox provides only a limited selection of free plans on their platform.
What problems is the product solving and how is that benefiting you?
Helping managing data management and team collaboration.


    Rhonda B.

Daily-Use Cloud Storage — Great Ease of Use & Features

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Dropbox delivers fast, dependable file sync and simple sharing with strong collaboration and admin controls. It’s ideal for teams that need cross-platform access, predictable behavior, and integrations with common productivity tools.

Key strengths:
- Ease of use: Intuitive UI and simple onboarding drive rapid adoption across users and teams.
- Frequency of use: Daily sync reliability and mobile/offline access make Dropbox a go-to tool for everyday work.
- Customer support: Responsive support, comprehensive knowledge base, and enterprise account management for admins.
- Number of features: Robust feature set (Smart Sync, Paper, version history, advanced sharing, integrations) without overwhelming users.

Other upsides:
- Seamless cross-platform sync and selective sync to save local disk space.
- Strong integrations with Microsoft 365, Google Workspace, Slack, Adobe, and many third-party apps.
- Business-grade security: AES-256/TLS encryption, 2FA, SSO, device approvals, audit logs.
- File recovery and versioning for backup and continuity.
- Centralized admin controls and reporting for IT management.

Overall:
Dropbox combines ease of use, reliable daily performance, solid customer support, and a rich number of features — a strong choice for teams seeking dependable file sync and collaboration.
What do you dislike about the product?
- Cost at scale: Storage and advanced features get expensive compared with raw cloud object storage or some competitors.
What problems is the product solving and how is that benefiting you?
- File access fragmentation: centralizes documents so employees can find and open the latest files from any device.
- Collaboration friction: enables real-time commenting, shared folders, and link sharing to speed teamwork and reduce email attachments.
- Remote & hybrid work enablement: sync, mobile apps, and offline access let distributed teams work consistently.
- Version control & accidental deletion: version history and restore reduce data-loss risk and simplify recovery.
- Secure external sharing: controlled links, passwords, expirations, and permissions simplify safe collaboration with partners and clients.
- Productivity tool fragmentation: integrations with Microsoft 365, Google Workspace, Slack, Adobe, and others streamline workflows.
- Business continuity & simple backup: continuous sync plus file recovery/retention help protect against accidental loss and speed restoration.
- Large-file transfer & distribution: efficient handling of big files (media, CAD, datasets) without complex FTP setups.


    AHMED J.

Effortless, Reliable File Management and Seamless Collaboration

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Honestly, my favorite thing about Dropbox is just how reliable it is. I can access my files from anywhere without thinking about it. The interface is super simple, I didn't have to watch any tutorials to figure out how to upload or share stuff. I got everything synced between my laptop and phone in like five minutes. It connects perfectly with Zoom and Slack, so I don't have to download and re-upload files constantly. It just works when I need it to. I was surprised by how seamless the setup was; I didn't need to read a manual or get IT involved to get everything up and running. It has become a daily driver for our team; I can't imagine getting through a workday without relying on it constantly. They have a lot of good help articles that usually solve my issues, but if you actually need to talk to a real person, it can be a bit of a hassle.
What do you dislike about the product?
If I have a complaint, it's that the good stuff, like extra storage or the advanced admin tools, is locked behind expensive tier upgrades. For a small team, the cost adds up fast. Also, while it’s easy to use, it can get messy. If you have a ton of files, it takes a lot of effort to keep the folder structure from looking like a disaster zone. I’ve also noticed the sync can really drag if I'm uploading massive files or my internet is slow. Support is hit-or-miss with response times, and setting up some of the integrations can be a bit fiddly. Despite the annoyances, though, it’s still my go-to for storage.
What problems is the product solving and how is that benefiting you?
The main problem Dropbox solves for us is data fragmentation. It gives us a secure, central hub for all our documents, which significantly reduces the risk of files being misplaced or duplicated across different devices. This is crucial for our shared projects; everyone on the team has immediate access to the latest version, so we're always on the same page. It also streamlined our workflow by eliminating the need to constantly email file attachments, preventing those messy version-control issues.


    Liliana C.

Dropbox: Freedom for file management in every device

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
"Mobility and cross-device functionality are a major highlight. File access is universal, working across every operative system and device. Crucially, even the file transfer process between my iPad and my Ubuntu laptop is perfectly smooth and easy, which is often a major pain point with other services."
What do you dislike about the product?
The cost and maybe the lack of native office suite integration as Google Drive
What problems is the product solving and how is that benefiting you?
As video content creator, space is never enough, since I work in different devices Dropbox helps me with the file management


    Priya S.

Effortless File Sharing and Seamless Integration with Dropbox

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Dropbox is a good software for file sharing. I frequently use this software on a daily basis. It's easy to integrate, allowing users to upload files easily and in bulk. It is easy to set up, and always runs in the background, which helps in easy file syncing. The desktop app and the ability to save files directly to Dropbox without having to upload them manually are incredible. What I like about Dropbox is 24/7 customer support. I would definitely recommend Dropbox!
What do you dislike about the product?
The price of this software is not the cheapest. It has a poor storage limit for free users.
What problems is the product solving and how is that benefiting you?
The primary purpose of using Dropbox is centralized cloud storage that syncs across multiple devices.
You can access your files anywhere, office, home, and on the go.
No need to carry any physical storage devices.
Share big files instantly without clogging email.


    Harshul S.

Reliable Cloud Storage with Smart Features

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
its simplicity, speed, and cross-platform reliability. File syncing is seamless across devices, and the interface is intuitive even for non-technical users.fast, reliable file syncing across desktop, mobile, and web with minimal learning curve
What do you dislike about the product?
downside is the limited free storage and steep pricing tiers. While the core features are solid, advanced collaboration tools and extended version history are locked behind expensive plans.
What problems is the product solving and how is that benefiting you?
solves the problem of secure, cross-device file access and collaboration. It eliminates the need for USB drives or email attachments by syncing files instantly across desktop, mobile, and web


    MD Farhan T.

Reliable way to store and share files

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
Dropbox makes file storage and sharing really easy. I like how smooth it is to upload documents, photos, and videos, and share them with teammates or clients through simple links. The syncing across devices works perfectly, so I always have access to my files whether I’m on my laptop or phone. It also keeps version history, which has saved me more than once when I needed to recover an older file.
What do you dislike about the product?
The free plan storage limit is a bit small, especially if you’re dealing with large files. It would be nice if there were more flexible pricing options for smaller teams. Sometimes the desktop sync can take a little while if the internet is slow, but that’s rare. Aside from that, it works exactly as expected and has been dependable for years.
What problems is the product solving and how is that benefiting you?
Dropbox helps keep all our files organized in one place and makes it easy for everyone on the team to access what they need. Before using it, we spent a lot of time searching through email attachments or different folders on shared drives. Now everything is stored in the cloud, synced across devices, and easy to share with simple links. It also helps with version control, so if someone makes a change by mistake, we can quickly roll back to an older file.


    Jorgelina V.

Effortless Organization and Seamless File Sharing

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Dropbox is how easy it is to keep everything organized and accessible.
I’m a very folder-oriented person, so having the ability to structure my files clearly, sync them across all my devices, and quickly find what I need is a game changer. I also love that I can share specific folders or files with others without worrying about version control — everything updates automatically. It just makes staying organized feel effortless.
What do you dislike about the product?
What I dislike about Dropbox is that sometimes the syncing can be a bit slow or inconsistent, especially when working with larger files.
I also find that the storage limits on the basic plans fill up quickly, which can be frustrating when you like keeping your folders tidy and complete. Aside from that, it works well — but those small things can interrupt the workflow.
What problems is the product solving and how is that benefiting you?
Dropbox solves the problem of keeping my files organized, backed up, and accessible no matter where I am.
I no longer worry about losing documents or carrying everything on one device. It also makes sharing files super simple — instead of sending huge attachments, I just share a link. Overall, it helps me stay organized, work faster, and keep everything in one place without the stress.