Digital signatures have cut travel costs and save time while keeping contracts organized
What is our primary use case?
My main use case for Dropbox Sign is to send and have contracts signed by my clients. This tool helps with following up and reminding clients who have not signed as well as making it easy for them to sign the documents. It also helps keep my signed documents in one place, where they are easy to find and retrieve.
When I use Dropbox Sign for reminders and document management, I am able to see when a document is opened and signed, and when it is not signed, I can send an email to remind clients not to forget to sign the documents. I love this tool because it has eliminated the need for my clients to come to our office and make unnecessary trips when they can open their computer and sign the document easily. Dropbox Sign is used almost daily and it is very user-friendly. I am happy because it has saved us a lot of costs for both my clients and my employees from traveling back and forth to sign documents. It has also resulted in fewer errors because we no longer do manual signatures. We do e-signatures where there is no human error.
My main use case with Dropbox Sign has improved our efficiency. We are above my expectations, especially with our clients, who are very happy.
What is most valuable?
Some of the best features that Dropbox Sign offers include seamless integration with other platforms. It is very cost-effective and easy to use.
The features of Dropbox Sign, specifically the pricing, are very competitive and affordable. It provides excellent value for money. It accelerates contract processing and enhances security measures by reducing transaction costs effectively. It helps integrate with other platforms seamlessly, such as Google Drive and Salesforce. This helps to streamline document management processes and ensure contracts are securely saved without a hassle. It is also very easy to use and has straightforward navigation, especially through the intuitive and user-friendly interface. This enhances the overall work efficiency for every employee in my organization and our clients.
Dropbox Sign has impacted my organization positively with faster time to contract signature, reduction of paper waste, time saving, and cost reduction.
My estimation is that we have been able to save time through elimination of needing to come to our offices to sign documents by 50 to 60%. We have also seen a reduction of errors by 80%. Additionally, we have been able to save a lot of cost, approximately 40 to 50%, especially because there is no traveling back and forth to sign documents. It is also very friendly to the environment as it promotes environmentally-friendly practices by reducing paper usage. Additionally, our e-signatures are easy because they are already available. There is no need to create the same exact signature over and over again. The first e-signature that was created is reusable, especially with the use of templates, which is very helpful.
I really appreciate that Dropbox Sign is part of a suite of solutions that are complementary. This is great.
What needs improvement?
Dropbox Sign does not recognize signature fields in PDFs. Signing links do not support multiple signers. It also does not work well with Word documents.
In addition to that list, sometimes when I am trying to log in, it is difficult and the page does not always load quickly.
For how long have I used the solution?
I have been using Dropbox Sign for five years.
What do I think about the stability of the solution?
Dropbox Sign is very stable.
What do I think about the scalability of the solution?
I have seen Dropbox Sign being very scalable because I have never seen it crash while dealing with a lot of e-signatures being sent back and forth to different clients. It is fast and reliable always.
How are customer service and support?
Customer support for Dropbox Sign is excellent. It is proactive and responsive 24/7. When we need them, they are there.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We were previously using DocuSign and the reason why we chose Dropbox Sign over DocuSign is because DocuSign puts a limit on the number of documents you can send, which I felt was ridiculous. It was also a bit costlier compared to Dropbox Sign. Additionally, Dropbox Sign is much easier to use and all our customers and clients are very happy. They save a lot of time and are able to use it on their laptops or mobile phones. It is much easier and more convenient to use anywhere you are.
How was the initial setup?
The pricing of Dropbox Sign is very affordable and cost-effective. I have no problem with the pricing. Also, the setup is quite straightforward and easy.
What was our ROI?
I have seen a return on investment. The time saved and cost reduced, especially since our clients are not coming to our office to sign the documents and we are not going there to sign documents as well. That is time saved and cost reduced, especially the cost of travel. I have also seen an increase in our document security. It is very convenient for us to save and conserve our environment since we have gone paperless. Dropbox Sign has been a very comprehensive solution to have in our organization.
Which other solutions did I evaluate?
Before choosing Dropbox Sign, I evaluated DocuSign.
What other advice do I have?
I would advise others looking into using Dropbox Sign that it is a great tool for getting collaboration and documents signed. It is a great tool for saving time and cost, especially through the elimination of traveling costs and reducing errors. Also, if you want to go paperless and conserve the environment, Dropbox Sign is the way to go. I would rate this product an 8 out of 10.
Effortless Collaboration, Limited Free Storage
What do you like best about the product?
I like using Dropbox for its easy syncing and straightforward setup, which made getting started a breeze. It's great for storing files in the cloud and accessing them from anywhere. I really appreciate how Dropbox integrates well with tools like Microsoft Office, Google Workspace, and Slack, making real-time collaboration and automatic file updates smooth. Sharing and collaborating with others is a highlight, and its reliable file syncing works well for me.
What do you dislike about the product?
I don't like the free storage limit on Dropbox, which feels a bit low. Also, sometimes large file uploads can be slower than expected.
What problems is the product solving and how is that benefiting you?
I use Dropbox to store files in the cloud, preventing file loss. It allows me to access them from any device and makes sharing and collaborating easy.
High-quality service, limited free storage
What do you like best about the product?
I use Dropbox to store my important files, videos, and photos. Its interface is simple and smooth, and the option of both website and app makes it unique. I like its web version which allows me to use it directly on my laptop and Android device. Its interface is better than other drive apps and it offers good cloud storage. I also like the file encryption security which keeps privacy protected. The initial setup process was very simple, I signed up using email and just started using it.
What do you dislike about the product?
In Dropbox, the free plan offers less storage and the automatic backup for mobile is limited in the free version.
What problems is the product solving and how is that benefiting you?
I use Dropbox to store my important files, videos, and photos. It helps me keep them in one place. Its interface is simple and smooth, and it offers both website and app options. It also provides file encryption security.
Effortless File Sharing with Solid Sync
What do you like best about the product?
I store all my company's files on Dropbox and find that it makes file sharing across departments easy. I really like the simple UI, which is easy to navigate even for people that are not tech-savvy. The reliable sync feature updates files across all devices without needing manual transfers, which is super helpful.
What do you dislike about the product?
Syncing large files can be slow sometimes
What problems is the product solving and how is that benefiting you?
Dropbox makes file sharing across departments easy. The simple UI is user-friendly, even for non-tech savvy individuals, and the reliable sync feature keeps files updated across all devices without manual effort.
Why Dropbox Is Still My Go-To Cloud Storage
What do you like best about the product?
I like its graphics and how easy it is to upload and download files. Most importantly, it’s very user-friendly, and it’s simple to upload anything—any type of file—to the cloud, where your file will stay there forever. You can access it from anywhere; all you have to do is log in with the same account you used to upload your data. You can also use it to provide version control for your code, software, and projects.
What do you dislike about the product?
Nothing major, but one thing that can be improved is its uploading speed. Also, it could increase the free storage given to non-pro users. In my experience as a non-pro user, I face a lot of problems while using it, and most importantly, the annoying pop-ups like "your free storage is full ,Upgarde to pro and get bla-bla" become irritating sometimes. I’d advise increasing the free space—not just because I’m a non-pro user, but so users can experience the full features of the cloud storage without constant interruptions.
What problems is the product solving and how is that benefiting you?
I use Dropbox and its cloud services because sometimes, due to unforeseen circumstances, important files get deleted. In those moments, Dropbox becomes an angel for me. Let me share what happened last week: I had my important course lectures on my PC, and after opening them a few times, they got deleted by mistake. I had a mini heart attack because they were very important to me. Then, all of a sudden, I remembered that I had uploaded those lectures to Dropbox, and I was able to recover all of them from there.
Seamless and Secure File Management
What do you like best about the product?
I use Dropbox for safely storing files online with easy retrieval from anywhere and video from multiple devices. I like it for its seamless file sharing, user-friendly interface, file recovery options, and mobile access. These features combine to create an efficient and flexible workspace, making it smooth and secure. The initial setup of Dropbox is generally considered straightforward and user-friendly. I’d rate it a solid 9 and I highly recommend it to my friends or colleagues.
What do you dislike about the product?
I don't like the free tier restrictions and pricing structure and limited files preview options because these areas for improvement highlight potential hurdles that can impact the overall user experience.
What problems is the product solving and how is that benefiting you?
I use Dropbox for safely storing files online and easy retrieval from anywhere. It addresses accessibility issues and prevents data loss with version control and security. I like its seamless file sharing, user-friendly interface, file recovery options, and mobile access, making it an efficient and flexible workspace.
Easy-to-Use, Easy-to-Access File Sharing Platform
What do you like best about the product?
It is an easy to use and easy to access file sharing platform
What do you dislike about the product?
I think it's trying to evolve into more than just a file sharing platform and it's losing focus on its core product.
What problems is the product solving and how is that benefiting you?
Sharing large files that cannot be sent via email. It makes it easy for the other person to download it.
Reliable and Easy Access, But Needs Better Search
What do you like best about the product?
I use Dropbox to store, organize, and share files securely with easy access from any device. I like Dropbox for its reliability and easy access to files, which saves time, keeps files organized, and makes collaboration seamless. Using Dropbox with tools like Slack and Trello helps me share files and keep documents synced, making collaboration easier. Dropbox was also easy to set up, and accessing and sharing files was smooth.
What do you dislike about the product?
I think Dropbox could improve file search, offline access, and syncing large files to make daily use smoother.
What problems is the product solving and how is that benefiting you?
I use Dropbox to store, organize, and share files securely with easy access from any device. It centralizes files, prevents version confusion, and makes collaboration faster and easier.
Secure, Versatile Storage with Room to Improve
What do you like best about the product?
I like how Dropbox allows me to upload files from both desktop and mobile devices, making it really flexible for my needs. Another feature I appreciate is the expiration of shared link settings. It lets me share files temporarily rather than indefinitely, which is great for managing how long others have access to my folders without having to remember to stop sharing. Additionally, I find Dropbox more secure compared to other options.
What do you dislike about the product?
Some features require the professional version to access all functions. Offline files and folders, searching in documents, and larger transfers are only available in the Plus plan.
What problems is the product solving and how is that benefiting you?
Dropbox provides cloud storage and allows file uploads from both desktop and mobile. I like the expiration settings for shared links, which let me share files temporarily without the need to remember to stop sharing later.
Effortless File Sharing and Integration
What do you like best about the product?
I like the request file sharing feature where people can simply upload content using a link. I also like that Dropbox connects to other platforms and gets added into my Mac Finder. I can request content from those with no Dropbox account, allowing me to accumulate content. It's great that it integrates with basic marketing platforms but more importantly, it integrates with a third-party reporting platform that provides a shareable link of Salesforce reports. The setup for my account was simple.
What do you dislike about the product?
When it comes to the business account, I still get confused why some folders are under my name and some folders are living outside.
What problems is the product solving and how is that benefiting you?
Dropbox helps by providing a central hub for all our internal materials. I like that people can upload content via a link, and it integrates with other platforms like my Mac Finder and a third-party reporting tool for Salesforce. It's handy for requesting content from those without an account.
