Vonage Contact Center (VCC)
VonageReviews from AWS customer
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A robust, reliable VoIP Solution
What do you like best about the product?
Vonage Business Essentials makes my company's office phone available anytime, anywhere. I can make/receive calls, send text messages, and check my voicemail anywhere my phone has reception.
What do you dislike about the product?
Occasionally, the quality can dip a bit. This probably has more to do with internet connectivity than the actual service.
What problems is the product solving and how is that benefiting you?
Vonage serves as our auto-receptionist and our unified communications platform. As a sales driven organization, being able to carry your office phone with you has proven incredibly valuable for our team.
Recommendations to others considering the product:
Ask for a demo. A brief time using the app and the Skype integration will let you know if there are business applications for you.
I was using this as vocalocity before it became vonage
What do you like best about the product?
The easy to use phones with the forwarding and the IT support when I call for help.
What do you dislike about the product?
sometimes there is static or it drops calls
What problems is the product solving and how is that benefiting you?
The cost is great, lower than Verizon business. Also the support is better
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