Vonage Contact Center (VCC)
VonageReviews from AWS customer
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Review for vonage
What do you like best about the product?
Vonage is very useful Voip Application, it has clear voice quality, text messages facility is also very good, it has video calling function also. this is the application i am using frequently. if we face any technical issue, there customer support helps us.
What do you dislike about the product?
There is bit Network issue in this application, some time call is hanging up in mid of conversation with the candidates,
What problems is the product solving and how is that benefiting you?
very useful application in calling texting and video calls. easy to connect. quality of support is very good,
Review for Vonage
What do you like best about the product?
Vonage is a very good platform to use, it is very easy to handle, it is also providing text facility, which is very useful, call sound quality is very impressive,
What do you dislike about the product?
connectivity issue, sometimes call automatically hung up,
What problems is the product solving and how is that benefiting you?
its very helpful, easy to use, text facility is awesome.
Awesome VOIP Service
What do you like best about the product?
Ease to use and best voip service communicate globally, As I am in IT recruitment It helps me a lot to communicate to candidates and Clients. I use daily due my current work profile as I need to contact to my connections through texting, video meetings also with good customer service support.
What do you dislike about the product?
Sometimes faces latency issue, could not edit the text in case of any error .
What problems is the product solving and how is that benefiting you?
It helps me a lot, I can easily contact to my clients and candidates. As per my daily work it reduces the timing to communicate with my clients.
Vonage has very good features I can easily do meetings, Interviews at one place which saves lot of time.
Vonage has very good features I can easily do meetings, Interviews at one place which saves lot of time.
Review for Vonage
What do you like best about the product?
Vonage is a best platform for Calling, texting and Voice message
Easy to connect and easy to schedule meetings. I am using it daily for calling candidates.
Easy to connect and easy to schedule meetings. I am using it daily for calling candidates.
What do you dislike about the product?
Sometimes call got disconnected and late connected.
What problems is the product solving and how is that benefiting you?
It is solving my daily communication with my client and candidate, there is also an option for voice mail and texting where if anyone not available so we can connect through text option very helpful for me.
Vonage Business Communications: Reliable and feature rich VoIP solution to your business needs
What do you like best about the product?
Vonage Business Communications is very easy to use and offers reliability, scalability, CRM intergrations, mobile & desktop apps, robust features (Video, messaging, AI analytics), reliable call quality, and 24/7 customer support, making it a great VoIP choice of business. I use it frequently to connect with my prospects daily.
What do you dislike about the product?
I have never faced any technical issues yet, only text on some customers number sometimes does not get delivered.
What problems is the product solving and how is that benefiting you?
Vonage Business is helping me connect seamlessly with candidates through its reliable VoIP calling, messaging and video conferencing features.
Easy to understand
What do you like best about the product?
It is easy to understand and implement the process. it having a good customer support and I am frequently using it right now. I like the features that Vonage have. It is also easy to manage the integration process.
What do you dislike about the product?
I am using it science 2 months and I did not find any dislike yet.
What problems is the product solving and how is that benefiting you?
I did not get any problem to usinng it but it having lots of benefits.
Vonage Communications App review
What do you like best about the product?
Vonage is one of the best communication aaplication and second number provider. there are many features like Calling, Massaging and Call recording also. and it's easy to use.
What do you dislike about the product?
Some time we have faced call droping problem. also we have exeperiance problem in sending massage to candidates.
What problems is the product solving and how is that benefiting you?
We have tried many VoIP call provider like RC and Flock but Vonage is better than them. However we have faced problem in calling and sending sms. but it has improved our business.
Billing/dme
What do you like best about the product?
User friendly, easy to navigate, better on the phone than the computer app.
What do you dislike about the product?
You have to keep adjusting the call setting weekly in order to call using a website. Also some calls you couldnt hear them or it would cut out.
What problems is the product solving and how is that benefiting you?
Am not too sure what all they have fixed but mainly what is out biggest issue lines kept saying we are on a call when we arent.
Vonage Business Features, Pricing, and Performance
What do you like best about the product?
Esy to empliment, Best Customment support, Recenly Vonage has added the user group that is helping me generate the teamwise report.
Vonage also provide the integartion with the ATS that is ease of use.
Vonage provide your phone number chage fasility. I also like the vonage user interface. Voice quwality is the good. Vonage also provide teams meetings. Voange is frequent to use.
Vonage also provide the integartion with the ATS that is ease of use.
Vonage provide your phone number chage fasility. I also like the vonage user interface. Voice quwality is the good. Vonage also provide teams meetings. Voange is frequent to use.
What do you dislike about the product?
What i personally feel, Some time the got call got discnnected automatically. Recently I'm facing the tect message issue.
What problems is the product solving and how is that benefiting you?
Call Management, Vonage solving the user call reporting problem, It also integrate with MS teams app to make call, Vonage provide auto recipient that reduce the recipient effort. The Vonage desktop and Mobile app makes eassy to handle call while you are on remote.
Frequent Vonage User
What do you like best about the product?
I love that vonage does all of the things that you need it to do - in the sense of calling, hold, mute/hold and answer, transferring blind or even to voicemail, text messages and more. It seems to be able to do everything I can think would be needed from the phone system.
What do you dislike about the product?
I dislike that sometimes the phone has a weird connection and will either delay in alerting me of a call coming through OR the call will not come through at all, I look down and have a missed call. I've had to reach out to support about this several times, thankfully they've been super helpful/
What problems is the product solving and how is that benefiting you?
Ability to commiunicate with our customers across various methods as well as easily transferring the call by searching for either the parties extension or first and last name.
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