Vonage Contact Center (VCC)
VonageReviews from AWS customer
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Vonage Review
What do you like best about the product?
I can use it anywhere when I have my cell phone
What do you dislike about the product?
The calls drop a lot. It doesn't matter if I am on wifi or my cell service.
What problems is the product solving and how is that benefiting you?
it allows me to take the phone even when I am out of the office
Best User Interface for communication purpose in US Staffing Setup
What do you like best about the product?
This voice quality of calls and instant web conference option makes it far better than its competitors, moreover there is an option through which you can connect wiith the people within the company via text, calls or even web call as well. Highly recommended for a new start up and even for those who were using other products for VOIP.
What do you dislike about the product?
Till now I didn't find any negative about Vonage. I am a happy customer of Vonage.
What problems is the product solving and how is that benefiting you?
Firstly it provides direct web conference option which will help in create a web conference link immdiately without using any 3rd party app. Text , Voice all and conference option always works perfectly. Even if we get into technical issue, their helpdesk team resolves the issue within TAT. It's a perfect package for Sales, RPO and BPO companies.
Vonage Business Communicator
What do you like best about the product?
It is easy to use and it is a multi-user application, providing good connectivity without any failure to end-to-end users globally via the internet.
What do you dislike about the product?
I did not see anything to dislike in this app, but it needs some features updated.
What problems is the product solving and how is that benefiting you?
We can easily connect and hold a meeting with multiple end users, saving a huge amount of time for employees across different countries around the world.
Vonage
What do you like best about the product?
Vonage Buiness Communications is great for business because its a business number and I do not have to give out my personal. The features can tranfer you to other people very smoothly, can save notes for when your talking to someone.
What do you dislike about the product?
I dislike that if you are in an area with bad service the call will drop or you can not hera the other person on the line.
What problems is the product solving and how is that benefiting you?
Vonage is helping with the calling aspect, so no calls will drop
"Vonage" - The best in the business
What do you like best about the product?
Ease of usage is next to none. User interface is exceptionally designed. Texting and chatting feature during the calls is very nice. Customer support has also been very good. I very frequently use the application for atleast 2-3 times a day.
What do you dislike about the product?
There are no such bugs to the best of my knowledge and in my experience of usage till date.
What problems is the product solving and how is that benefiting you?
It helps in engaging with our offshore and base teams for monitoring daily progress activities. Additionally, need based meetings are also held using this application.
Vonage “Easy to Connect App”
What do you like best about the product?
• Vonage is best software in cloud phone system.
• Vonage GUI is best among the software’s. By using Vonage, we can connect easily to any person.
• Vonage provide us high quality calling and Text facilities that too international and unlimited.
• One software that helps to grow our business over calls that is Vonage only.
• Vonage GUI is best among the software’s. By using Vonage, we can connect easily to any person.
• Vonage provide us high quality calling and Text facilities that too international and unlimited.
• One software that helps to grow our business over calls that is Vonage only.
What do you dislike about the product?
• According to me I didn’t find any disadvantage in Vonage.
• But yes, they must work in the upper management a little bit as they are quite slow providing the solution that’s all.
• But yes, they must work in the upper management a little bit as they are quite slow providing the solution that’s all.
What problems is the product solving and how is that benefiting you?
• I can easily connect with people with this software.
• This is the only app where I get multiple features as I can make high quality voice and video calls, high speed messages and other advanced features in Vonage only which eases my work and business.
• This is the only app where I get multiple features as I can make high quality voice and video calls, high speed messages and other advanced features in Vonage only which eases my work and business.
Vonage is all we needed!
What do you like best about the product?
All the communication needs at one place, very user-friendly application and best-in-class user interface to navigate between pages with ease. Customer support was top class and the initial trainings were so beneficial for our employess to adapt Vonage.
What do you dislike about the product?
Integrating third party application to Vonage was little bit challenging and it was not an one step process to integrate, it needed a dedicated technical expertise from Vonage to do it for us, which was a pain-point in using Vonage
What problems is the product solving and how is that benefiting you?
It made all our business communications easier than it was ever before. Before Vonage, we use have to have seperate channels for different modes of communication but Vonage integrated everything under a single dashboard.
Vonage the best VoIP out there
What do you like best about the product?
It it the most seamless VoIP tool that I have used. The communication is a breeze with no fuss
What do you dislike about the product?
Nothing much to change in product feature , but customer service could be a little better. Sometimes it gets difficult to reach out to the team for support
What problems is the product solving and how is that benefiting you?
I helps us to have communication with robust features. It has a very intuitive interface that helps our team to get the work done at speed. This is very important for a company like ours to scale
Review For Vonage Business Communication
What do you like best about the product?
This software provides information regarding fully customized calls, chats, video, and audio. This is a very effective communication tool throughout any organization. There is very professional communication channels for the organization.
What do you dislike about the product?
In Vonage Business Communication, there are lots of times a call is dropped due to a technical glitch. Sometimes when more than 2 employees talk with each other then there is an echo of the audio in the call
What problems is the product solving and how is that benefiting you?
It solves some issues with the call over the internet. For develop the features and integrate with other software it is easily to integrate
Telecommunications provider for small businesses
What do you like best about the product?
What I like the best about it is that they seem to be more focused on smal businesses as opposed to larger players in that industry (like AT&T) and so their customer service seem sto be a bit more responsive even though you may not be their largest client.
What do you dislike about the product?
Coverage may not be what you're used to with the larger providers.
What problems is the product solving and how is that benefiting you?
Just trying to find the lowest cost provider for the service.
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