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External reviews

2 reviews
from G2

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    Information Technology and Services

Monitoring LLMs for succees!

  • March 04, 2024
  • Review verified by G2

What do you like best about the product?
The team behind WhyLabs is awesome. I like how easy it is to get started with their platform, their commitment to an open-source approach, and their active engagement with the AI community with regular workshops and education around cutting-edge monitoring and evaluation techniques.
What do you dislike about the product?
Having more flexibility in visualizations and easier ways to share them outside the product would be nice.
What problems is the product solving and how is that benefiting you?
I use WhyLabs to help keep a pulse on LLMs by monitoring valuable metrics such as jailbreak scores, sentiment, toxicity, and readability. This has helped me catch problems early and gives me some good metrics to compare when finetuning models or adjusting prompts.


    Information Technology and Services

Excellent AI Observability service! Easy to deploy and use!

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
The ability to gain insight into changing data trends quickly - Normally, it would take days or weeks to assess via traditional monitoring tools. With WhyLabs AI Observatory, it can be done within significantly less time.
What do you dislike about the product?
It could use a little more documentation to assist with the initial setup. There were a few cases where an info popup would have been useful to clarify questions during the setup process.
What problems is the product solving and how is that benefiting you?
Quick and timely insights into data trends to help determine how our clients are using our services. We could determine the most commonly used features our clients use across our products on our web application.


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