I am currently working on an insurance project based on the Unqork platform. My use cases include creating policy details screens and beneficiary screens to collect insurance data. This data is saved into a schema, and I manipulate and retrieve it using the front-end Unqork UI. I also integrate external APIs in the service administration to retrieve and pass all the necessary data.
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Improved project workflow with minimal coding and comprehensive UI solutions
What is our primary use case?
What is most valuable?
Unqork is scalable and easy to use, especially for those who are not interested in extensive coding. Its drag-and-drop interface makes it easy to implement logic and relationships between components with just logical thinking. Unqork's scalability allows me to adjust performance or client requirements using external services. The Vega Grid feature benefits the UI designer schema, providing an all-in-one grid solution. Additionally, the data model feature allows reuse across common schemas.
What needs improvement?
I feel that the design and view aspects of Unqork could be improved. I need to add extra CSS to enhance its appearance. Offering pre-built CSS options to users would be beneficial. Additionally, the setup for API calls was initially challenging, especially when dealing with service logs and transforming large JSON codes for validation and PDF generation.
For how long have I used the solution?
I have been working with the Unqork tool for three years and four months.
What was my experience with deployment of the solution?
The deployment process was guided by Unqork Academy's documentation. By following best practices, the setup, including workflows and modules, takes about thirty minutes each.
How are customer service and support?
I frequently rely on tech support from Unqork and typically receive answers within three days. They also offer workarounds when necessary. I rate their support as eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience in Power Platform, including Power Apps, Canvas Apps, Power Automate, and Power BI. Unqork's performance is better than Power Apps, which can be slow with many components.
How was the initial setup?
The initial setup was straightforward for the front-end. However, I experienced difficulties with the API setup, specifically in calling APIs within APIs and dealing with service logs.
What about the implementation team?
The Unqork Academy provides comprehensive documentation that I followed during implementation.
What was our ROI?
Using Unqork has resulted in improved cost-saving, time-saving, and resource-saving benefits for our projects.
What's my experience with pricing, setup cost, and licensing?
I receive Unqork through my company, and it is free for me to use, so I am not aware of the pricing or licensing costs.
Which other solutions did I evaluate?
I have used Power Platform solutions like Power Apps and Power BI. However, Unqork offers better overall performance and functionality for our needs.
What other advice do I have?
I recommend following Unqork documentation and practicing extensively to find new ways of improving project workflows. I rate Unqork ten out of ten for insurance projects. On a scale of 1 to 10, I would rate the overall solution a 10.
Offers robust security and efficient API handling
What is our primary use case?
My primary use case for Unqork involves working on module-based applications. My current project deals with API performance, particularly focused on manipulating data. Previously, I worked on workflow-based applications.
What is most valuable?
The features of Unqork that I find most valuable include its performance and security. The platform excels in security by providing proper authentication and authorization to users. It allows handling of API endpoints effectively.
Performance-wise, Unqork facilitates connecting and configuring systems synchronously and efficiently. It is also capable of logging requests and responses, which is extremely beneficial.
What needs improvement?
The area that needs improvement in Unqork is its performance. Proper configuration and effective coding practices are needed to enhance performance.
Additionally, there are some limitations with the grid functionality, specifically the View grid and Dynamic grid. The View grid is efficient, whereas the Dynamic grid could be improved for better performance and functionality such as pagination.
For how long have I used the solution?
I have been working with Unqork for almost three years.
What do I think about the stability of the solution?
The stability of Unqork is relatively high, around eight out of ten.
However, UI styling limitations with certain components like the View grid and Dynamic grid affect its accessibility.
What do I think about the scalability of the solution?
I rate the scalability of Unqork as eight out of ten.
While I can get the necessary responses from technical support, they can take some time to resolve issues, mainly when dealing with Zendesk.
How are customer service and support?
Technical support from Zendesk is very reliable and effective. They are competent and provide timely resolutions to any issues faced.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before using Unqork, I worked with JavaScript. No specific solution was used before Unqork.
How was the initial setup?
The initial setup of Unqork is relatively easy, I would rate it at eight out of ten.
Most challenges can be attributed to performance issues, which are manageable with regular updates and best practices.
What about the implementation team?
Deployment can be managed by one person, while ongoing maintenance needs a team of six to eight configurators along with a UI specialist.
What's my experience with pricing, setup cost, and licensing?
Unqork is very affordable, with a cost rating of three out of ten, making it a cost-effective and productive solution.
Which other solutions did I evaluate?
No other solutions were evaluated before choosing Unqork.
What other advice do I have?
Unqork is a great choice over other BPMS tools like Pega. It's an opportunity worth considering for those in the field.
I would rate the overall solution ten out of ten.
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