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External reviews

682 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

I love hosting my projects on Pantheon, it makes my life simple and efficient.

  • July 18, 2018
  • Review provided by G2

What do you like best about the product?
I like that Pantheon is a hosting platform which takes care of pretty everything and provdes all the tools needed which give me peace of mind and ample time to focus just on coding.
What do you dislike about the product?
That I have to press few buttons to get the site up, it should just read my mind. Just kidding ;)
What problems is the product solving and how is that benefiting you?
Having a hosting platform for drupal projects.
Having dev branch and testing on pantheon.
Recommendations to others considering the product:
It is the best hosting solution in the market, especially when it comes to web and CMS.


    Alex M.

Does everything you need a host to do.

  • July 18, 2018
  • Review provided by G2

What do you like best about the product?
On-demand developer environments (multidevs is their terminology)
Dedicated dev/test/live environments
Automated backups
Plethora of documentation
What do you dislike about the product?
Solr support is lacking
With the recent prices changes, 'horsepower' on the dev/test/multidev environments seems to of taken a big hit even for clients in the professional tier. This is only an inconvenience for the developers and has no real impact on our clients.
What problems is the product solving and how is that benefiting you?
Web hosting for clients sites.
Benefits of using this platform as opposed to others, from a developers perspective, is the usage of on-demand environments for quickly testing out new features/fixes.


    Brad J.

Appropriate for many sites, but not all.

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Pantheon is a good option for sites that follow what I'd call a basic profile - standard Drupal concepts, only a few if any external backing services (e.g., Solr) - and for whom managing things like a git repo or deployment strategy is too complex.
What do you dislike about the product?
If your workflow is any different from Pantheon's - e.g., you like to not commit your vendor directory of composer dependencies, or you have backing services that do not exist on Pantheon, or you wish to do more than very basic operations in deploy hooks - this is not the service for you. Their workflow seems like it was designed for D7 and is showing its age as Drupal in particular matures.
What problems is the product solving and how is that benefiting you?
Pantheon helps fit a niche for clients who insist on "managed" hosting, and do not require significant customization as outlined above.


    Andrew J.

Web Developer

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
I love how I can maintain three default environments so easily via control panel. Database, files and content can flow easily between them without manual export/import. I also love how easy it is to spin up a local environment with tools like Lando and Docker.
What do you dislike about the product?
One of my only real concerns about Pantheon is its lack of post-deploy builds. So in other words, my frontend workflow includes compiling javascript and sass, which is normally not something you'd commit to the repo. But since Pantheon has no support for post-deploy processes, lots of compiled code has to be committed over and over.
What problems is the product solving and how is that benefiting you?
As a freelance developer making Wordpress sites, Pantheon saves me so much time in my workflow. Pushing code and content through different environments is super easy and way nicer than doing endless exports and imports by hand. I also love that I can so easily spin up local environments with tools like Lando.
Recommendations to others considering the product:
If you need a solid, all-in-one hosting and workflow for Wordpress and Drupal, I highly recommend Pantheon.


    Information Technology and Services

Great UX and amazing support

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
The support is very efficient and reactive.
What do you dislike about the product?
As a developer, the interface but it's great for non-technical people.
What problems is the product solving and how is that benefiting you?
I don't know.


    Graphic Design

My experience with Pantheon.io has been positive so far. Therefore I would recommend to others.

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
I like the fact that the platform is geared and set up for WordPress sites.
What do you dislike about the product?
The pricing of Pantheon.io is a little more than most hosting services.
What problems is the product solving and how is that benefiting you?
Provides peace of mind for maintaining a WordPress site for our clients.
Recommendations to others considering the product:
If you have the budget and need hosting for a Wordpress site, then Pantheon is a good option.


    Shawn G.

Reliable, smart, efficient

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
It's made by developers for developers so they have thought of everything, cli tools, CI support, backups, etc.. The technology stack just works as you would expect with very little (if any) configuration.
What do you dislike about the product?
I think more can be done on the marketing side of things. As a developer it's easy to see why Pantheon is obvious but from the client's perspective hand-holding support also matters.
What problems is the product solving and how is that benefiting you?
We aren't spending as much time and resources on infrastructure with our Pantheon projects that we do with traditional hosting or even other platform as a service products.
Recommendations to others considering the product:
It's the type of product that speaks for itself. Just give it a try and you'll see the difference. Don't ignore the CLI tools.


    Information Technology and Services

Pantheon is great for Wordpress and Drupal tuned hosting

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
The performance is great, and the managed environments are very helpful. Also, the CDN/SSL Provisioning is super useful.
What do you dislike about the product?
I understand the technical limitations here, but it'd be great to have fuller access to the servers (e.g. SSH).
What problems is the product solving and how is that benefiting you?
Easily manage a suite of marketing sites and eliminates the drudgery of setting up servers and CI/CD.


    Michael R.

Great Environment for WordPress Implementation

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
I love that you can create a live testing environment easily. It also had seamless push -live integration once you've made changes to your testing environment. That control feature makes the biggest difference when you're trying to add new functions and/or plugins
What do you dislike about the product?
Pantheon site caches VERY frequently. Caching to speed up load times is great. But when you're trying to make front-end changes and can't figure out why those changes aren't showing up, having to go back into pantheon dashboard to clear it every 15 min can become bothersome. I also had a weird experience in a theme where clearing site cache would drop custom css additions for a 5-10 min window before adding them back into the site. Not efficient in time crunch, time sensitive editing.
What problems is the product solving and how is that benefiting you?
One benefit is pantheon also creates backups. So if you make a change, and realize you don't want to do that change afterall, you can revert back to a previously saved backup.

My biggest benefit is creating the testing/demo site so a client can view development before ever pushing live to a specific domain.


    Marketing and Advertising

Pantheon Review

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
simplicity of use. Dev -> test -> live. Ease of viewing changes and producing results
What do you dislike about the product?
terminus vs ssh access, pantheon file structure when trying to copy to local host
What problems is the product solving and how is that benefiting you?
security updates with Drupal