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External reviews

682 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Design

Finally, a solid WordPress host

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Pantheon is extremely fast, which is great since that's something WordPress struggles with out of the box. They have a solid infrastructure, great developer tools, and helpful support.
What do you dislike about the product?
Being locked into the development -> staging -> live work cycle is a little much for smaller projects
What problems is the product solving and how is that benefiting you?
Offloading our hosting and maintenance to a solid platform was a big goal for us. We had used a competitor in the past but found it slow, with limited tools, and less than knowledgable support. Those issues have been resolved with Pantheon.
Recommendations to others considering the product:
Understand their workflow and make it work for you.


    Internet

Easy environment for developer and client

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
The integration with Lando. Makes it easy to stay up to date.
What do you dislike about the product?
Accessing logs can sometimes be difficult.
What problems is the product solving and how is that benefiting you?
Hosting environment for dev, stage and live.


    Online Media

Relatively solid but expensive

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Solid platform with which you don't have to worry about hosting and server configuration.
What do you dislike about the product?
It's really specific to Drupal and WordPress. If you want to host a bunch of different things and media, it is not an optimal choice. On top of that, any website with more traffic (100-200k visits / mo) would probably be better off going with something else than paying $1.000 for Pantheon.
What problems is the product solving and how is that benefiting you?
Avoiding server configuration and worrying about updates.


    Information Technology and Services

Senior Drupal Developer

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
easy to use, 3 environments (dev, test, live) + multidev
What do you dislike about the product?
sometimes during copy (files, db) database could crash and remove all the tables from the database. Once I had to manually created the database and the tables. Happened twice, I still don't have 100% valid steps to replicate the issue, but it is happening from time to time on certain projects.
What problems is the product solving and how is that benefiting you?
Hosting Drupal 8 websites. Multidev, easy to use. Backups (easy to create and restore).


    Dustin H.

The Best Drupal / Wordpress Hosting Provider Period.

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Multidev, Git, Redis, Drush, Terminus, and Solr. Best in class service provider. Backups.
What do you dislike about the product?
Occasionally there are quirks with the dashboard.
What problems is the product solving and how is that benefiting you?
Security hardening and improved performance in a sleek package.


    Education Management

Great experience

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
UI simplicity, functionality of tools, ability to backup and restore site on a moments notice.
What do you dislike about the product?
There is not too much to dislike. Compared to a few other hosting solutions I've used in the past, I would consider Pantheon best in breed.
What problems is the product solving and how is that benefiting you?
Moving our business away from self-hosted solution with minimal tools for deploying/backing up Drupal sites.


    Karen P.

I used Patheon to host a wordpress site

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
It's great and easy to use
Documentation has great content
What do you dislike about the product?
Documentation could be formatted better
There are bugs when using plugins because i'm using Patheon
What problems is the product solving and how is that benefiting you?
Hosting a wp site for free or low cost


    Jonathan G.

Pantheon is the Cadillac of managed WordPress

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Being able to get a WordPress site with dev, test, and live environments up and running (with backups) in under 15 minutes is fantastic. Doing this manually, would take at least an hour or two.
What do you dislike about the product?
It would be nice if Redis was included in the Basic package.
What problems is the product solving and how is that benefiting you?
As an agency, reselling Pantheon has helped us significantly reduce the amount of time we spend managing the components require for running our client's websites, including OS patching, database, PHP, web server, backups, and Git repos for dev, test, and live environments.
Recommendations to others considering the product:
Give Pantheon a try, you can spin up a website or import one into a dev environment, at no cost.


    Peter H.

Solid, easy to use

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Pantheon is straightforward and their customer service is great.
What do you dislike about the product?
File size limit can be frustrating as we have to use certain files for projects that have to be of a certain quality
What problems is the product solving and how is that benefiting you?
We are able to recommend a consistently strong hosting solution to all of our clients. With little to no experience, our clients typically can navigate the Pantheon dashboard with ease.


    Denise d.

One of my favorite hosting platforms

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Ease of use - creating a site, making different site environments, etc doesn't take much dev knowledge.
What do you dislike about the product?
No ability to open database tables via the Pantheon interface
What problems is the product solving and how is that benefiting you?
Less hours spent on devops