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External reviews

682 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tom B.

Excellent managed service for Wordpress/Drupal workflow, if you can afford it.

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
Simplicity of Git workflow, backups, database management and synchronization, and extras like SSL and Solr Searches.
What do you dislike about the product?
Recent price hike makes it tougher to afford.
What problems is the product solving and how is that benefiting you?
I am able to work in teams thanks to Pantheon and not have to struggle with Git headaches and difficulties moving databases and files around.
Recommendations to others considering the product:
Check the pricing and think about the time spent doing workflow management, implementing backup, paying for and implementing SSL and Solr, and so on. It's expensive, but there are cost savings over using a sysadmin.


    Joshua J.

Great Tooling and Great Infrastructure

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
The focus on developers rather than end users in regards to Tooling.
What do you dislike about the product?
Better automation abilities to move from Dev/Test/Live without logging into Dash.
What problems is the product solving and how is that benefiting you?
Web Hosting


    Daniel D.

Pantheon is your best option for enterprise Drupal hosting

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
Flexibility and outstanding UI, detailed help and tutorials, Upstream. Compared to Acquia, it's a breath of fresh air. There's no hard upsell at every turn and Pantheon is genuinely interest in a customer's success.
What do you dislike about the product?
None. Pantheon is fantastic. I recommend it to other developers all the time for Drupal hosting.
What problems is the product solving and how is that benefiting you?
The implementation of multidev environments and team collaboration is much smoother and comprehensive.
Recommendations to others considering the product:
Switch now!


    Marketing and Advertising

Lightning fast hosting, dev/test/live environments

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
It's so so fast! Having everything handled for me in the cloud is really convenient.
What do you dislike about the product?
The price. When compared to a hosting plan that is 1/3 of the price. It's hard to get small operators to sign up.
What problems is the product solving and how is that benefiting you?
Having separate dev test live environments all managed for me in the cloud takes so much off my shoulders as a developer.


    Elizabeth D.

Best practices are built-in

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
Pantheon offers best practices, built in to their infrastructure. It is thus easy to help other developers get up to speed using git, 3-stage deployment, https with a custom CDN, etc.
What do you dislike about the product?
File updates are a bit slower than I would like. I was able to work around that by caching md5 hashes so they didn't have to be recalculated each time files were compared.
What problems is the product solving and how is that benefiting you?
We were able to move to a single bitbucket-hosted codebase without requiring drupal multisite architecture. We've got a site template that lets us spin up a site with a click, and then start creating content right away. Code updates and changes are a breeze. We use drush and terminus to script operations against 100 sites at one time. Runs very smoothly.
Recommendations to others considering the product:
If you are already set up using git, automated tools for code deployment, and site and server management, then you might not need pantheon. But if you don't have all that, or some of your developers need to be brought up to speed, try pantheon - it is a joy to use.


    Marketing and Advertising

Awesome platfrom, sometimes unreliable connectivity

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
Ease of adding sites, users, domains, multi-devs and workflows.
What do you dislike about the product?
No comment/note ability on backups (it's only another record in the database), no real workarounds for merging data/code from a multidev to a live site when the client has done a bunch of updates on the live site while we have worked for a month or two on a multidev version of the site. Connectivity/Performance issues happen regularly.
What problems is the product solving and how is that benefiting you?
Hosting many sites, deploying them quickly and maintaining them. Benefits us greatly to have all of this in one place.


    Information Technology and Services

Best way to kick-start a Drupal project

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
The possibility to start a project right at the platform and not have kick start it on my laptop is a killer feature. You can pretty much make a fast prototype inside the pantheon platform. The different environments are the best for taking control of whats on my live site while you are developing. Thanks to this you can implement new features and test them with the actual database in your live site. Having terminus is a great help if you like to do be able to do everything from the command lines as most developer like to, and also gives you advantages, you can make a script that will make a site for you and start working on it right from the CLI.
What do you dislike about the product?
The pricing is not that competitive for a small site, nevertheless, this a solution best suited for big sites.
What problems is the product solving and how is that benefiting you?
Prototyping a website quickly and check if something can be done trivially is brilliant feature. You can actually develop a lot quicker and safer than if you were to have to implement a test and a live environment yourself. The fact that you can rely on Pantheon to handle all the infrastructure is the best possible thing for a web company that wants to focus solely on developing solutions to it's clients.
Recommendations to others considering the product:
Do try to implement a solution with them, use the fact that you get access to multiple environments for developing and testing.


    Information Services

Essential

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
Pantheon is an essential tool for us, managing so many WordPress sites. The ability to switch between SSH and git at the push of a button is such a feature. Content management between dev/test/production has never been easier.
What do you dislike about the product?
Occasional lag and outages while migrating extra large sites.
What problems is the product solving and how is that benefiting you?
Managing a plethora of sites... Pantheon's dashboard gives us a visual of what would otherwise be a mess.


    Marketing and Advertising

Pantheon makes Wordpress hosting easy

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
Having Git integration with multiple development servers + staging with backups makes it a breeze to manage Wordpress websites. While I currently use Pantheon primarily as the service my company has chosen for Wordpress hosting because of its enterprise features, I would recommend to my freelance clients to host with Pantheon because Git has its obvious benefits and how the file system works, it's much more difficult have a site infected with malware.
What do you dislike about the product?
The backend can be a little clunky, the backups can take a long time and it's a major issue to try to restore a backup time wise, it's faster to clone from the staging server to restore than use a direct backup. Not every plugin you might be accustomed to use with Wordpress works with Pantheon, for example, any plugin which requires write access to the plugin/theme folder simply won't function.
What problems is the product solving and how is that benefiting you?
Pantheon has made it easy to have standards-based workflows and it's possible to tie in your own CI solution over using Pantheon's default set up. Pantheon has made it possible to have multiple devs using a similar setup and workflow while also giving maximum dev flexibility.
Recommendations to others considering the product:
I would highly recommend looking into setting up your own integration with Pantheon using Terminus. The default Pantheon workflow is pretty good (but can be multi-dev unfriendly) but where it starts to shine is when you get things set up to automatically where your local dev clones from your staging server and you can easily sync files from server to server. At the default level, there's lots of clicking required in the dashboard.


    Brandon A.

The ease of pantheon has been amazing!!!

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
The one-click feature is amazing! I'm able to install wordpress extremely quickly.
What do you dislike about the product?
No cloning. I wish there was an option to set up your Wordpress site with the ability to select which themes/plugins you want installed.
What problems is the product solving and how is that benefiting you?
Ease of setting up a dev environment instantly
Recommendations to others considering the product:
Add an option to select which plugins/themes are installed during the Wordpress installation.