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External reviews

682 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Amazing for all developers or sites that need a great workflow

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
I love the Pantheon workflow, as a developer it is easy to get going and by default the workflow is great. I hope that more developers adopt this kind of workflow. Also, being able to spin up staging sites on the fly to help fix 1 bug or add 1 feature before pushing to prod is great.
What do you dislike about the product?
I haven't tried in a while, but previously I was not happy with the lack of support for sub-modules. So if you wanted to have a repo for a plugin, the Pantheon git flow would not support a sub-module as part of the build flow. I have remedied that by just having another local environment for those plugins and volume mapping so I'm not duplicating code.
What problems is the product solving and how is that benefiting you?
Besides workflow, the ability to create a new multi-dev for a new feature idea or to test out a theory is pretty nice. Also allows me to look at building new things and new plugins and quickly have a playground for them.
Recommendations to others considering the product:
Keep in mind Pantheon is not for everyone. If you just use a page builder like Beaver Builder and do not know what GIT or FTP is, you are better of with a more novice or entry level hosting. Pantheon is for power uses, developers, and those who care about their environment and don't want to manage it.


    Vicky M.

Amazing Customer Service

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
The different environments for development (dev->test->live). Multidev environments. Customer service is very helpful and timely. Git compatibility. Huge knowledge database.
What do you dislike about the product?
Pantheon service is limited to only Drupal and Wordpress. Expensive for low traffic sites.
What problems is the product solving and how is that benefiting you?
Complex sites being redesigned are less 'messy' to merge content with the multiple dev environments ability to migrate sites easily with Pantheon's migration tool.

In many situations our agency has used the multi dev environments for redesigns.

There were also some instances when pushing new code from dev->test->live, issues have been noticed while in test that avoided catastrophes if it were pushed straight to live.

If I am having issues with sites that I cannot resolve on my own, with nearly anything, contacting the customer service is always helpful.
Recommendations to others considering the product:
Their customer service is fantastic!!!


    Internet

Excellent hosting platform

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
Pantheon makes hosting Drupal and Wordpress sites super simple allowing developers to focus on what they do best. Plans that include multidev make collaborating with other developers a breeze.
What do you dislike about the product?
Very difficult to use a proper Composer workflow in D8.
What problems is the product solving and how is that benefiting you?
Pantheon frees developers from having to deal with setting up hosting and troubleshooting hosting issues.


    Internet

Solid Platform, Solid Support

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
The ease of use in deployment and ci workflows, integration with multiple deployment tools, especially Lando, wp-cli, and drush. Excellent customer support. I have never had an issue getting in touch when there was an issue or getting it resolved quickly. Excellent up-time and competitive pricing as well
What do you dislike about the product?
The platform is very geared toward WordPress and Drupal. You can customize it to suit almost anything, but is a bit harder with a higher learning curve.
What problems is the product solving and how is that benefiting you?
Client hosting, CI, and development hosting.


    Internet

Pantheon is awesome

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
I like how well thought out the platform is. They have designed everything with the developer in mind and make our lives incredibly easy.
What do you dislike about the product?
there really is nothing that I dislike about their service.
What problems is the product solving and how is that benefiting you?
We use Pantheon to host several of our client projects and love being able to have dev, test and live environments. It makes it so simple to test and try out updates and features without worrying about messing with the production environment.


    Internet

Pantheon for a newbie

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
I like the idea of all they have and the way the system runs to maintain codebase during the development of a Drupal site.
What do you dislike about the product?
This is not really a dislike of Pantheon but from someone who is relatively new to Drupal and a few other technologies like Drush, Composer and GIT, it would be really nice to have a detailed (with videos) step by step guide to creating and setting up a new Drupal site including how to install a Drupal distribution as a starting point. I have a few high traffic Drupal clients that I need to move over to something like Pantheon but can't seem to get past the initial setup stage on a few things.
What problems is the product solving and how is that benefiting you?
Managing code versions during the development phase.


    Information Technology and Services

Pantheon Noob Review

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
Easy to develop on and maintain version control
What do you dislike about the product?
I haven't found anything yet as I am an early user of Pantheon
What problems is the product solving and how is that benefiting you?
Continuous Development


    Internet

Working with Pantheon in a start-up world.

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
Pantheon's simplicity and great customer service.
What do you dislike about the product?
vagueness about all the things that are possible when using Pantheon.
What problems is the product solving and how is that benefiting you?
Websites, Webpages, and Drupal 8 backends for App development
Recommendations to others considering the product:
Their customer service alone should be a determining factor.


    Marketing and Advertising

Awesome platform for developers

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
Pantheon provides a great way to collaborate with other developers. The multi-dev feature makes multiple versions a seamless process.
What do you dislike about the product?
The dashboard user interface can be a bit slow at times.
What problems is the product solving and how is that benefiting you?
We're able to quickly set up a development site for any client with just a few clicks.


    Marketing and Advertising

Pantheon has made hosting painless for our clients

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
I like having a stable backup and development environment and not having to worry about scaling or server infrastructure. Also, I like that the Pantheon guys have Wordpress and Drupal application knowledge.
What do you dislike about the product?
Pantheon's pricing tiers make it tough for our very small or nonprofit clients to afford the service.
What problems is the product solving and how is that benefiting you?
We needed hosting for our clients that was reliable and that got us out of the infrastructure management business.
Recommendations to others considering the product:
Pantheon is great if you're a Wordpress or Drupal shop