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682 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Combines workflow and hosting in a way that make sense for many WordPress/Drupal sites

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
The git powered dev environment and deployment workflow through test and live.
What do you dislike about the product?
Support responsiveness. In some cases I've had to wait more than a day to get minor support questions answered. Quick support and status updates when issues are happening is one of the most important things we promise to our clients, not being able to deliver that in some cases is problematic.
What problems is the product solving and how is that benefiting you?
Being able to control a project in GIT and have certainty that changes made outside our workflow, via FTP or updating plugins in the Admin, are being captured is hugely valuable. Unlike traditional FTP hosting this empowers us to control the maintenance lifecycle of projects past initial launch.
Recommendations to others considering the product:
Just try it.


    Wesley T.

Excellent optimized hosting for WordPress

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
The development workflows are paramount to managing several websites while keeping DevOps/Sysadmin task costs low. In addition, CLI tools such as terminus (wp-cli and drush) make maintaining these sites fairly normalized and simple.
What do you dislike about the product?
Support is by far the biggest issue with Pantheon. A reliable host should have helpful support. In my experience, you need developers familiar with the Pantheon setup, including platform limitations, etc. In the beginning, we often were given many documentation links per support tickets where some of these were old or out of date information. Eventually we 'learned' the platform, but relevant links + insight into the problems would be better addressed with a respected support team.
What problems is the product solving and how is that benefiting you?
We no longer need to worry about deployments, setting up or configuring feature/staging environments, nor syncing between environments. Reducing the overhead for DevOps, its responsibility to maintain platform/software and upkeep security patches has helped us realize the expertise of a platform provider such as Pantheon.
Recommendations to others considering the product:
With regard to agencies, strongly consider the overhead of learning a new platform and its limitations, invest time and money into your own support network (join the power users group), and include workflows supportive of the Pantheon workflow (dashboard operations, code review, etc).


    Anthony M.

Pantheon Makes life easier

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
Pantheon helps us deliver software in a more efficient, agile environment. By far the best dashboard I've ever used, and the way they help us build faster is second to none.
What do you dislike about the product?
Really? What could I possibly say here. I guess I would like to see better reseller partnership offerings.
What problems is the product solving and how is that benefiting you?
Pantheon integrates really well with our software delivery process. They help make us a more agile team, and are seamless when we transition new code. They have aided us in building web applications/sites at a faster rate then other providers.


    Computer Software

Extremely well-designed

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
Pantheon staff are communicative and responsive. Their GUI for their service is intuitive and helpful. Their service is really optimized for the things I need to do to support sites as a developer.
What do you dislike about the product?
Sometimes response time is slow if I have a problem in the morning Eastern Time. If I need to move a site off Pantheon (Drupal), there are some config differences that make it a bit time-consuming since their environment requires some customizations. I also wish they had non-profit pricing.
What problems is the product solving and how is that benefiting you?
We are able to provide streamlined support more easily on Pantheon, and to offer things like SSL, Solr search, and speed optimizations more easily.


    Darren O.

An unbiased review, but I'm very biased. I love Pantheon

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
Time to do updates, stability of platform, security of files and data... where do I start?

While clients on other platforms are using shared/grid hosting and being subjected to others on their host, Pantheon is in a container system that isolated the hosted environment from the others.

Being in a container based system also gives other benefits like being to drop and popup a dev, test, or live environment. With scheduled backups, it helps give a safe point to move to, and with GIT, you can roll back easily.
What do you dislike about the product?
That the other hosts haven't figured it out yet.

Seriously, It does Drupal and WordPress seriously well, but I am on the hook for a great host with Node, Python, C#, or Ruby. Sure there are others, but they don't make it as simple as Pantheon
What problems is the product solving and how is that benefiting you?
While my cost to do site updates has decreased, I do get to have more time off, and can sleep more restfully when clients host on Pantheon as the uptime and alerts are fewer.

I also get to look at the bigger issues, and create more real solutions.
Recommendations to others considering the product:
You can develop for free on the platform and only need to pay once you go live! It is super easy to migrate to and with a GIT environment, you get all the benefits that come from that.

The few times I have needed to use support, they have been quick to answer.


    Professional Training & Coaching

We saved thousands of dollars a year by moving to Pantheon!

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
The ability to manage multiple sites in one convenient dashboard is priceless. We were able to move from a dedicated server to pantheon and save thousands of dollars a year with no performance impact. One click Drupal distributions as well as Wordpress makes Pantheon a huge time saver. Allowing our team to work together and see actions performed on the sites is powerful.
What do you dislike about the product?
I would like to see phpmyadmin in the dashboard area. The lack of a simple PHPMYADMIN is the one thing I dislike.
What problems is the product solving and how is that benefiting you?
Saving thousands of dollars per year over a dedicated server. We can scale in a moment without paying for what we need until we need it. Our team is able to be on the same page with updates and development cycles without extra software .


    Geoff H.

Pantheon Hosting

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
I really liked it. First we moved a big site so their enterprise concierge help was excellent . I got someone who was senior and experienced who knew what they were doing. So when I had questions i got really solid and useful answers.

Additionally, the Hosting environment its self has really great deployment and environment tools. I really love the ability to create a disposable
What do you dislike about the product?
Not much to be honest every once in a while there has been a small amount of down time but that has been very infrequent.
What problems is the product solving and how is that benefiting you?
Offloading administration of hosting and linux servers as well as devops to a really good tool.
Recommendations to others considering the product:
Use them for Drupal and Wordpress hosting. Its a no brainer


    Mike D.

Best Drupal hosting service I've worked with.

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
Very simple and easy to use user interface. I was able to train clients how to use the interface to manage their site. Also the terminal connection creates a great tool that makes site automation very simple.
What do you dislike about the product?
The backup process sometimes deletes files that are desirable for backup such as css files. It has broken sites in the past.
What problems is the product solving and how is that benefiting you?
Removing the overhead of internal server maintenance. The cost reduction and increase in uptime have been just a couple of the obvious benefits.


    James M.

Excellent for developers

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
Multiple staging environments, full Git workflow
What do you dislike about the product?
No London data centre, would be useful for sites subject to EU rules
What problems is the product solving and how is that benefiting you?
Hosting my own personal site
Recommendations to others considering the product:
Give it a try, you have nothing to lose.


    Shane S.

Excellent service

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
With Pantheon, I know what I'm getting into; I can ramp up a project in minutes, and I can expect very little roadblocks with the platform along the way. And when I do run into issues, their support staff is quickly there to address them.
What do you dislike about the product?
Would love a more affordable professional plan.
What problems is the product solving and how is that benefiting you?
Project startup and management costs. I work a lot faster on Pantheon.