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External reviews

682 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Excellent hosting platform and support team

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
The Pantheon platform makes a lot of great functionality available to even basic level service packages. Multidev environments are very easy to spin up. They constantly keep their status page updated too, so clients know if issues come up what is a platform issue and can coordinate with them.
What do you dislike about the product?
There's very little to dislike here. The email blasts might be annoying at times.
What problems is the product solving and how is that benefiting you?
We're using Pantheon as a hosting platform for client CMS systems. We provide continuos development, and the platform makes incremental releases very convenient.
Recommendations to others considering the product:
Pantheon is a great option.


    John S.

One of the best hosting platforms out there

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
Since starting to use Pantheon, We've taken so much work off of ourselves. Pantheon handles all the DevOps side of your workflow and it really frees you up to build great sites instead of worrying about all the server woes that I lived with previously. It's a reliable solid platform which we haven't seen with competitors such as Acquia and WP Engine. It's also an extremely flexible easy to use platform.
What do you dislike about the product?
There's not a whole lot not to like. It is a little confusing to learn about multidev, terminus and some of the other features, but not bad.
What problems is the product solving and how is that benefiting you?
We use pantheon to free up our dev's time, and make better products more rapidly. We have been able to support our clients with greater uptime then other hosts.
Recommendations to others considering the product:
Talk to the sales reps, they're very knowledgeable. You should take a test drive and play with the platform, it's very powerful.


    Matt E.

Excellent service at a great price.

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
I like the ability Pantheon gives you to manage all of your environments in one dashboard. The Pantheon dashboard gives you a chance move data, files, and code between environments very easily. I also like that with using Pantheon it gives us a chance to develop instead of maintaining server environments.
What do you dislike about the product?
The only thing I dislike about Pantheon is there is no continuous integration built into the workflow.
What problems is the product solving and how is that benefiting you?
We have realized that a great advantage in the time we are spend maintaining environments and sites and can in-turn pass along this cost/time savings to our customers. Pantheon really makes it easy to deploy and maintain Drupal sites.
Recommendations to others considering the product:
For most cases Pantheon could make sense and is a significant cost savings. Evaluate the amount of time spent maintaining servers and environments and try spinning up a free Pantheon Sandbox account to see how this time can be saved.


    Marketing and Advertising

Pantheon for scalability

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
I really enjoy how easy it is to get code from dev to live. It makes testing out new features easy for our team.
What do you dislike about the product?
It is difficult to rollback when something goes wrong with just code. It seems like there is only a way to rollback all of the site to a previous date, unless it is done through git.
What problems is the product solving and how is that benefiting you?
We are able to host large scale sites with relative ease on Pantheon. We used to have some pretty convoluted ways to get things out to production and deploying always seemed like it would cause a lot of stress but not so with Pantheon.


    Charlie S.

Delightful.

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
Rock solid stability. Follows best practices. Multi-dev is amazing.
What do you dislike about the product?
Would be nice to be able to integrate third party services like tests, selenium, etc. Can't say I "dislike" anything, really.
What problems is the product solving and how is that benefiting you?
High traffic websites, high stability, good search integration (solr), someone else to manage the infrastructure, patching, etc., and Pantheon has provided all of these things.


    Marketing and Advertising

Repeatedly used and recommended pantheon for easy Drupal and Wordpress hosting.

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
Ease of deployment.
Dev->Stage->Prod workflow is easy.
Ability to switch from git to sftp.
Agency set up to enable contractors limited access to projects.
What do you dislike about the product?
No contact phone number for emergencies.
Occasionally inflexible due to large shared hosting environment.
What problems is the product solving and how is that benefiting you?
Removing hosting as something we need to worry about. Pantheon has helped us move most of our websites off of our internal servers.
Recommendations to others considering the product:
Stop self-hosting. Let someone else manage this for you.


    Computer Software

Great managed hosting if you run the app's they support

  • April 02, 2016
  • Review verified by G2

What do you like best about the product?
It scales well and their workflow promotes best practices
What do you dislike about the product?
Can't run just any code in their environment, they dont offer a CDN or any storage outside of their one size fits all pricing plans.
What problems is the product solving and how is that benefiting you?
Managed hosting thats secure, easily updated and scales
Recommendations to others considering the product:
Also look at CDN's for storage, it fills up quick! Also don't be too quick to jump up their pricing tiers.


    Marketing and Advertising

Used it for several months to do drupal development/deployment

  • April 01, 2016
  • Review provided by G2

What do you like best about the product?
Drupal-specific product focus was really nice, and the dev/staging/deployment environments was an innovative idea for a hosting company to have out of the box.
What do you dislike about the product?
In the end it was just another tool to learn, seemed like a waste of time when as a developer you need to know how the stack works anyway – might as well just get a vps and install it yourself.
Recommendations to others considering the product:
If you're a full stack developer, it might not be the best fit, or it might add additional layers of complexity


    Nicholas D.

Excellent Drupal Workflow

  • March 10, 2016
  • Review verified by G2

What do you like best about the product?
It's relatively simply to manage staging and live environments and everything is geared toward running an optimal Drupal install (in our particular case). During our most recent redesign, we were able to design everything in the same place and push live pretty easily.

We now use Pantheon for multiple client accounts and really appreciate the workflow they have establish in going from concept to production.
What do you dislike about the product?
The setup isn't particularly intuitive, especially if you haven't been involved in the initial setup. We found some of their documentation around our specific questions to be somewhat minimal and would have appreciated a little more information about some basic questions we had.

Luckily though, their support is top notch and they're able to answer questions about how things work quickly and easily.

We're generally very satisfied with the service and would recommend them freely.


    Internet

One of the best hosting platforms I've ever worked with!

  • March 10, 2016
  • Review provided by G2

What do you like best about the product?
Pantheon has the best customer service and ticketing system. They are very responsive with any inquiries one may have about their website, the underlying infrastructure of the hosting, and provide feedback and guidance if a customer is unsure of their needs.

Regarding their platform, it cannot be simpler to use! They provide adequate documentation to deploy and migrate your site to their platform -- as well as three environments for every site - development, staging, and production. Their user interface also allows the user to drag and drop databases from one environment to another -- providing another layer of abstraction.

Perhaps the best feature that Pantheon offers for developers is their "Multi-dev" functionality. This allows developers to test individual feature branches on their own spin-ups of the site! This is extremely useful when you are developing a feature, but do not want this feature to affect any other development happening on the site.
What do you dislike about the product?
The only thing I dislike about Pantheon is their location - they are based in San Francisco, so a lot of the meet-ups events that they hold are usually on the West Coast. This isn't particular important - as their customer service is responsive 24/7.