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Great Hosting experience, nothing to worry about
What do you like best about the product?
It feels like your own dream hosting websites! It is one of those products which were launched after sufficient RnD and homework, as I think. We never had to take the stress to when we are supposed to launch products which are pretty crucial for our growth as the servers never go down and everything is managed quite smoothly by the product. Testing is way easier than any other service provider, and so it makes things relatively easy for the back-end team too. Even their support services are pretty friendly and help us understand the features, thus helping us manage things without charging any extra fee. Just a good knowledge of UX, and there you go. Truly a fantastic experience.
What do you dislike about the product?
Nothing much to mention here; you can't directly go with it on the first day of your work. You need someone to make you understand things personally as the documentation, though being crystal clear can make things sad for a newbie. However, once set, it can save a lot of time and boost efficiency.
What problems is the product solving and how is that benefiting you?
We use it to host our websites, and we are still in the trial phase of incorporating our partner websites which currently run on AWS servers. The benefits are immense; I mentioned that it saves a lot of time, and the servers never go down. So I feel one is good to go.
Recommendations to others considering the product:
One can do a prior course in UX as it requires intermediate knowledge
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Fantastic Full-Service Website Provider
What do you like best about the product?
The in-browser platform is straightforward and easy to use, and customer service is incredibly friendly. My company is currently part of a pilot program and Pantheon is intent on making sure we have the smoothest and most productive experience.
What do you dislike about the product?
Some recommendations they make require deep technical experience, so it can be tough to make significant performance improvements for a small or non-tech-savvy team. Price is a bit high as well, but they do provide a lot with that price tag.
What problems is the product solving and how is that benefiting you?
Pantheon makes hosting, developing, and testing easy. Being able to keep our wordpress site updated so easily allows much more time for iteration and improvements to performance and content.
Pantheon allows us to focus on the things we are good at.
What do you like best about the product?
Pantheon allows us to quickly and easily set up a new project. Our team can then get right into the actual project without sinking many resources into just getting the infrastructure working. The multi-dev functionality allows us to test multiple different types of functionality on other branches.
What do you dislike about the product?
The pricing makes Pantheon unsuitable for smaller projects.
What problems is the product solving and how is that benefiting you?
Using Pantheon allows us to put fewer resources towards systems administration, freeing those resources up for our core competencies.
Recommendations to others considering the product:
The best solution we have found for Drupal hosting.
No downtime, great support
What do you like best about the product?
Our websites never go down. EVER. We've been with Pantheon for over a year. We host 150 websites, and they NEVER GO DOWN. This is amazing because we've worked with InMotion Hosting and other standard cPanel, dedicated server environments in the past, and we always had issues. We don't have a "developer" on our team, so we looked for a hosting solution that would provide us with hands-off "development." We're able to design on Wordpress and leave the tricky stuff up to Pantheon. Because Pantheon is set up in a dev,test,live environment, code changes can never be made to the live site. Gamechanger for our team.
What do you dislike about the product?
We're not able to pay with a credit card automatically. Instead, we have to reach out to get a unique payment link for a direct wire transfer. We've set up arrangements to pay twice a year, so it's not that big of an issue.
What problems is the product solving and how is that benefiting you?
We use to spend a lot of time fixing websites. Often a website would get updated, either the plugin or theme, crashing the rest of the website, and sometimes even the entire server. Our developer at the time didn't have a great way to minimize this, and we weren't in a dev-test-live environment. Pantheon changed that for us.
Reliability + Power at scale
What do you like best about the product?
Strong community. Flexibility in environment as well as maintaining environments.
What do you dislike about the product?
Upstream issues can be troublesome but they are quick to remidy. eComm workflow for updaating site.
What problems is the product solving and how is that benefiting you?
Multi-tier environment. Theme rollouts.
Recommendations to others considering the product:
Join the community/slack channel. Cost can be a bit high but the more sites you get on there the cheeper it becomes.
The workflow system has a very high learning curve for people who manage their websites but arent IT
What do you like best about the product?
the security of the workflow system is great.
What do you dislike about the product?
i wish there was a better walkthrough for how to use.
What problems is the product solving and how is that benefiting you?
It helps with making edits that don't show up live immediately.
Great Hosting, Great Company
What do you like best about the product?
Pantheon has always been reliable, and that's saying something when you're responsible for hosting a website with a lot of traffic! The test and live sites are easy to access and manipulate, which is awesome. And the cost is excellent! Updates are suggested in the stream which makes it easy for us to push those in the dev environment and then go live. We've never had an issue with Pantheon, and I am ever so grateful for that!
What do you dislike about the product?
I think if you're unfamiliar with development, you may find the back end not easy to navigate. I think Pantheon could create hovering guides for users who are less familiar with web hosting, updates, and development.
What problems is the product solving and how is that benefiting you?
Pantheon allows us to host our site easily, and for my organization, the cost is great. In the nonprofit space, you really have to pay attention to budget. We also have a very small team that works with our website in-house, and Pantheon makes it very easy for us to stay on top of updates, back ups, and any issues Pantheon should flag for us. The ease of use is important for our own bandwidth.
Rock Star Hosting
What do you like best about the product?
The speed is almost always excellent. The support is second to none.
What do you dislike about the product?
Some of my development team need to do customization that is beyond what Pantheon allows for Wordpress but that is rare.
What problems is the product solving and how is that benefiting you?
Uptime, stupendous support, workflow (although it took me a minute to get with it), client hand-off for ownership.
Pantheon is awesome
What do you like best about the product?
Deployments, SSL certs, Pantheon support
What do you dislike about the product?
I can say Pricing is little more than other providers not particularly Drupal
What problems is the product solving and how is that benefiting you?
Easy deployments, Easy developments with own development environment
Longtime user
What do you like best about the product?
The user interface is the best around everything is simple and just works
What do you dislike about the product?
Its a bit on the pricey side but worth it
What problems is the product solving and how is that benefiting you?
Easy deployment and backups saves a lot of devops time.
Recommendations to others considering the product:
Definitely use them if you want to save time on devops
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