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Assuming it fits your budget, Pantheon is compelling
What do you like best about the product?
Pantheon can scale to a huge traffic volume with no significant technical challenge. The platform enforces best practices that can often otherwise be skipped by teams in a rush.
What do you dislike about the product?
Pantheon provides a lot of value. Unfortunately users must pay for what they get. When Pantheon is in budget, we've never had a client regret the selection. For many clients however, Pantheon is simply too expensive.
What problems is the product solving and how is that benefiting you?
Hosting Drupal and WordPress sites at significant scale with a high degree of reliability. One site gets called out during the credits of a long running television show. When episodes air, the site gets hit with 50-100k visitors within a few minutes, repeating several times as different timezones view the episode. Pantheon handles these repeated short lived traffic spikes smoothly, which consistently took down the site on other hosts.
Recommendations to others considering the product:
In my experience, hosting should be approached as "What is the most we can budget for?" rather than "What is the least that will handle our site?" If your site's budget can support Pantheon, it provides compelling value.
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The dev-test-live workflow and daily backups have made the service safe and reliable.
What do you like best about the product?
The dev-test-live workflow plus backups have made it easy to develop and test before going live. The sandbox environment makes it easy to test new ideas.
What do you dislike about the product?
For our Drupal environment, updating Drupal and the modules is labor-intensive and requires a lot of technical skill.
What problems is the product solving and how is that benefiting you?
We need to maintain the website for a non-profit organization.
Pantheon Dashboard Pros and Cons
What do you like best about the product?
I like the ease of pushing and pulling data between environments
What do you dislike about the product?
I dislike some of the opinionated server constraints such as not offering a tool to manage databases or to setup server cron processes. Also having no control over script timeouts is frustrating for certain functionality I've written. Caching on development environment is totally unnecessary for me and consistently a pain point
What problems is the product solving and how is that benefiting you?
Site security seems to be improved. Not needing to mess around with SSL is nice. Backups are also hands off now when compared to other setups I've used which is good.
Pantheon is a great platform and I would definitely recommend it to friends and colleagues.
What do you like best about the product?
I like how easy it is to move the database and files between different environments. I also like creating multi-dev environments. Taking backups is also easy. Support is great too!
What do you dislike about the product?
Creating a multi-dev sometimes takes longer than expected.
What problems is the product solving and how is that benefiting you?
I use Pantheon to host client websites. It is beneficial to have dev, test, and live environments. Also, having the ability to create multi-dev environments is also great.
Love Pantheon
What do you like best about the product?
Ease of using the dashboard and localdev app. Makes developing and pushing changes so easy.
What do you dislike about the product?
Losing some of the manual control fo a site. In some ways, this can still be a good thing!
What problems is the product solving and how is that benefiting you?
Helps small dev team manage Drupal easier. Making it all ourselves was going to be very difficult and take lots of time.
Recommendations to others considering the product:
In terms of Drupal, you will still need to know a good amount on how everything works. But Pantheon makes things so much easier on you. Managing the workflow without Pantheon will require lots of time and skill to master. Love their service!
Well designed platform and workflow well optimized for Wordpress
What do you like best about the product?
The platform is well optimized for Wordpress hosting in particular. They have a well designed workflow that strongly encourages you to do the right thing and avoid common mistakes. NewRelic integration is a major benefit. Support has been good.
What do you dislike about the product?
Pricing options might not be ideal for other circumstances but it has worked well for us. Some confusion around the "Pantheon for agencies" model and how it differs from the base offering.
What problems is the product solving and how is that benefiting you?
Reliable hosting of a Wordpress site without having to design a custom solution. Included NewRelic monitoring has been very beneficial.
Recommendations to others considering the product:
Excellent option if you are hosting a Wordpress site. Very easy to get up and going, very easy to maintain going forward.
Good hosting platform but with some interesting quirks
What do you like best about the product?
I like how easy it is to make updates and test them as well as copying sites down for testing and development without having to touch the live site. Pantheon makes it really easy to deploy updates and making modifications to sites without having to worry that the live site may break.
What do you dislike about the product?
I don't like that I run into issues with the dashboard not acknowledging that code has been deployed or logging me out seemingly at random while I'm logged into the dashboard. Often we will deploy a change to an environment, but the dashboard will only acknowledge it once we've cleared our browser cache and reloading the dashboard, sometimes multiple times.
What problems is the product solving and how is that benefiting you?
Easily deploying new sites, copying live sites for development and testing, and keeping everything in segregated environments to prevent site breaking issues from making it to the live site.
A mediocre service
What do you like best about the product?
It was easy to get your site up but it was tough to even do the most basic updates. Their dev and live versions are also a bit complex
What do you dislike about the product?
Painfully slow, bad customer service and the support takes forever to really be useful to someone who needs a quick fix. I would recommend godaddy or even squarespace if you're a small business who is not very tech savy.
What problems is the product solving and how is that benefiting you?
We wanted a place to host our website for a short term period where analytics could be seen and clean content could be posted. We stayed with them for 3 years and definitely have had many security issues with them. Benefits is that it has pretty good documentation and you can edit your website pretty quickly
Recommendations to others considering the product:
I would look a look at SquareSpace if you're a small business and want to set up a beautiful website with great documentation. If you're more tech savvy and are okay with doing all support work yourself, sure use pantheon
Excellent service, tailored to the needs of developers
What do you like best about the product?
I have used Pantheon for numerous projects of all sizes, nearly since their founding. The platform is well architected with developers in mind allowing for a wide range of specialized workflows, integration with CI, and the like. They also have an excellent community where developers can help each other with significant involvement from the Pantheon team themselves. They're actively engaged in the Drupal and Wordpress communities and are committed to providing great service in general and an excellent developer experience specifically.
What do you dislike about the product?
Pantheon can be somewhat pricey, especially for smaller sites for nonprofits and the like. It's very hard to justify a $50/month hosting fee to a group who'll likely only very rarely have code updates to their site even though Pantheon is better than anyone else out there. Additionally, for smaller organizations like that, the development workflow can be burdensome and, without technical expertise on hand to manage, difficult to implement.
What problems is the product solving and how is that benefiting you?
Most of the projects I work on involve multiple developers using git-flow or similar and some form of continuous integration. Pantheon supports this workflow very effectively, and the multidev feature in particular is a godsend on large, fast-moving projects.
Great hosting provides for the WordPress and Drupal websites
What do you like best about the product?
All the services which are provided by the Pantheon
What do you dislike about the product?
As of now I never felt dislike with any services provided by the Pantheon.
What problems is the product solving and how is that benefiting you?
We were able to get proper domains and with proper SSL's.
The filesystem is really good and they are providing different environments to work on the development tasks.
The filesystem is really good and they are providing different environments to work on the development tasks.
Recommendations to others considering the product:
Pantheon is the best hosting for Drupal and WordPress websites, Anyone can blindly opt for the Pantheon
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