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Solid tools, excellent support.
What do you like best about the product?
When I've needed support the "chat" feature is great. I get answers every time, and I love that my support chat history is saved.
What do you dislike about the product?
Pretty new, so nothing yet. My guess is that it will be tougher when a Drupal build veers away from standard. One thing I'd LOVE to have changed is the character limit on multidev environments. We name our branches using a syntax that results in nearly always going over 11 characters.
What problems is the product solving and how is that benefiting you?
Multidev in the cloud is great.
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Pantheon's Great
What do you like best about the product?
So many things. Support, sales, Ease of use. Everything with Pantheon is top notch. I can do everything I did on Acquia, but the Pantheon platform is easier to use. It may be a small difference, but machine tokens with Pantheon are a lot easier to work with than generating SSH keys for Acquia, but still just as secure. Terminus is a real difference-maker, it makes things a lot easier.
What do you dislike about the product?
I thought I'd dislike the workflow, but it's really a plus that helps keep your code organized. My dev and test environments don't run under different codebases, which is tempting with Acquia. Changes are pushed from dev to test to live, as intended. It's organized and the database/file cloning features keep all of my environments in sync
What problems is the product solving and how is that benefiting you?
It's hosting my institution's website. It's faster and more organized than anyone thought it ever could be. Domains are easy, support is helpful, everything is streamlined. I can create multiple environments, even websites, on the fly right from the Dashboard.
Recommendations to others considering the product:
It's easy, it's organzied. Sales and support are terrific, they'll help you with anything you need. It's so, so much better than Acquia. Specifically from Acquia, it's cheaper, the site is faster, and support is more helpful. It's exactly what you need it to be.
Best Drupal Platform for Devs and Dev Teams
What do you like best about the product?
I love the automated dev, test, and live environments for workflow and testing. I also love the upstream one-click Drupal upgrades! The Git integration is awesome, but also like that you can sftp when needed!
What do you dislike about the product?
It took a little time to develop a workflow strategy for my team, but that's out of ignorance, and—you know—not reading suggested workflows :/
What problems is the product solving and how is that benefiting you?
continuous integration is actually fun now
Recommendations to others considering the product:
Just try the free sandbox and see if it works for your team. It has all functionality except for attaching to a domain name.
Great Whiteglove Service
What do you like best about the product?
The dashboard is very intuitive, providing site owners and admins complete control over development, testing and deployment. The dedicated environments for each phase are phenomenal! Support docs are also very complete and comprehensive.
What do you dislike about the product?
Not many dislikes here. Some of the plugins in WordPress plugin library do not work properly, but Pantheon documentation clearly outlines this.
What problems is the product solving and how is that benefiting you?
Installing and maintaining WordPress when otherwise not possible with existing institution infrastructure. We have benefitted from the quick setup process to move an existing WordPress site into Pantheon. Extremely straightforward!
Recommendations to others considering the product:
If you need to implement on WordPress or Drupal in a scalable, continuous fashion, go with Pantheon.
Great hosting provider
What do you like best about the product?
core update via upstream and sandbox options, looking forward to managed updates and advances CDN rollout. They have a great support team and go above and beyond to assist with support and scaling.
Having the ability to spin up a drupal site in minutes and be up and running with the most current version of drupal is amazing.
the added support models and the overall cost make pantheon one company to consider
Having the ability to spin up a drupal site in minutes and be up and running with the most current version of drupal is amazing.
the added support models and the overall cost make pantheon one company to consider
What do you dislike about the product?
single git branching, no connection to github, sometimes a slight delay when releasing upstream drupal security patches. I find another difficulty is the time zone, they are located on the west cost and are 3 hours behind, so shecualling meetings can be an issue
What problems is the product solving and how is that benefiting you?
easy to spin up simple drupal sites. nice sandboxing options. can activate and freeze sites when needed.
We often have requests to create a testing site as a proof of concept or a registration page for a conference, Pantheon makes this super quick and easy
We often have requests to create a testing site as a proof of concept or a registration page for a conference, Pantheon makes this super quick and easy
Recommendations to others considering the product:
a great hosting service with great support. fantastic pricing models and an eye for the future, they keep adding to their platform and making it even better
Stable managed hosting with developer centric tools
What do you like best about the product?
Managed hosting with access to staged environment and a rich set of dev tools.
What do you dislike about the product?
Cost is steep for smaller clients. Sizing of packages seems arbitrary.
What problems is the product solving and how is that benefiting you?
Great for clients without internal resources for DevOps and systems administration.
Great product to build & manage hundreds of WordPress websites
What do you like best about the product?
The ability to spin up additional multi-dev environments to test new features. The centralized dashboard to access dozens or hundreds of sites from one place. The ability to add "new devs" to a site or team and provide them with granular access. The immediate "rollback" feature of activating a previous backup. Their chat support for premier partners.
My only regret about Pantheon is not signing up sooner. It's a game changer for anyone building and managing websites, even if it's just 1 site or 1,000.
My only regret about Pantheon is not signing up sooner. It's a game changer for anyone building and managing websites, even if it's just 1 site or 1,000.
What do you dislike about the product?
The only consistent issue we run into with Pantheon, is their unique file structure for WP sites. A lot of performance plugins require read/write access at different levels of directories, but Pantheon doesn't allow this. So, rather than being able to host a simple HTML file or cache your site in a particular directly— you simply can't. I hope they change this in the future, as we still spin up subdomains on different hosts to facilitate special file needs.
Also, I wish the commit log could be more robust and detailed, as it bundles big commits into one, long, hard-to-decipher commit. This usually isn't a problem, as best practices suggest "commit early and commit often" but when you install a new theme or plugin, sometimes it has hundreds (or thousands) of files and it's impossible to commit "half a new theme" or "half a new plugin" when you install and activate from the WP dashboard. Also, the ability to search commits, rollback commits, or more "github-like-features" would be an absolute game changer.
Also, I wish the commit log could be more robust and detailed, as it bundles big commits into one, long, hard-to-decipher commit. This usually isn't a problem, as best practices suggest "commit early and commit often" but when you install a new theme or plugin, sometimes it has hundreds (or thousands) of files and it's impossible to commit "half a new theme" or "half a new plugin" when you install and activate from the WP dashboard. Also, the ability to search commits, rollback commits, or more "github-like-features" would be an absolute game changer.
What problems is the product solving and how is that benefiting you?
Managing many sites at the same time. The ability to troubleshoot without risking the entire integrity of your live site. The ability to spin up a quick "demo" site in a few minutes. The ability to hand over the keys to a customer to have them take over payment. Ability to work with multiple teams at once.
Recommendations to others considering the product:
If you make WordPress websites for a living, Pantheon is a life saver. It takes the burden out of setting up a site and transforms setup into just a few clicks and a few minutes of time. The price point is significantly higher than a shared hosting account on other platforms, but the performance and ease of use make it at least 10X as better. I highly recommend giving it a shot for your next project.
The best hosting for Drupal
What do you like best about the product?
Multidev, travis CI integration, terminus
What do you dislike about the product?
I cannot use multidev because I dont make pantheon enough $
What problems is the product solving and how is that benefiting you?
Providing value for clients; I can focus on architecture and development and not on the other stuff.
Pantheon has given me peace of mind with it's reliability and scalability
What do you like best about the product?
Pantheon's container-based platform gives us highly scalable and reliable hosting without the tech headaches.
What do you dislike about the product?
Pantheon is not cost effective for smaller sites.
What problems is the product solving and how is that benefiting you?
With Pantheon, we have an improved workflow that allows us to launch new WordPress sites quickly and maintain sites easily. The dev-test-live workflow enables us to develop and test new features without disrupting the live site. In addition, the Multidev feature allows us to have several branches available for development and testing.
Recommendations to others considering the product:
I highly recommend Pantheon for sites that require an isolated, high availability environment. The availability of New Relic is a big help in tracing issues with sites and resource usage. You can get their free trial to check it out and test everything in a dev environment.
Excellent support, brilliant platform
What do you like best about the product?
The platform supports highly tech-centric development or much more casual workflows. I can run an entire project via command line integration with GitHub and CircleCI, using composer, terminus, drush, and git...or I can spin up and configure a basic project using GUI tools. Fantastic.
What do you dislike about the product?
Some of the documentation is a bit out of date, and the basic recipes for common packages like Drupal could be better supported.
What problems is the product solving and how is that benefiting you?
It's my day-today hosting platform of choice.
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