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Great platform for managing multiple Wordpress sites
What do you like best about the product?
Ease of managing multiple environments (development, test, production)
What do you dislike about the product?
Syncing is manual process, would be great to be able to set up some kind of reminder or scheduled sync between environments
What problems is the product solving and how is that benefiting you?
My content authors have a safe, easily-managed space to do their work separate from the developer tasks.
Recommendations to others considering the product:
If you manage multiple Wordpress sites or require several environments for testing purposes, Pantheon is a great option
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Stellar customer service and an excellent platform
What do you like best about the product?
Pantheon's customer service is absolutely the best. They are responsive, helpful, knowledgeable, and go above and beyond to help solve problems. The platform itself is also fantastic. We build Drupal and Wordpress websites and direct all of our clients to host at Pantheon.
What do you dislike about the product?
The only thing I dislike is that even though we send all of our clients to Pantheon, there's no referral benefit or rewards of any kind for sending that business their way.
What problems is the product solving and how is that benefiting you?
We're able to provide clients with high quality, reliable hosting platform. And the dev-test-live environments are critical to our being able to provide ongoing support services with minimal disruption to live websites.
Fast. Reliable. Customer Service is SO SO only.
What do you like best about the product?
Fast speeds. Reliable. Price is acceptable.
What do you dislike about the product?
If you run into a troubleshooting issue, watch out! It will take some time to resolve it (a few days).
What problems is the product solving and how is that benefiting you?
Bandwidth. Storage. Speed. Pantheon provides all 3 in an acceptable pricing structure.
Transitioning to Pantheon for Better Performance
What do you like best about the product?
Pantheon's multi-dev environment provides a easy workflow allowing multiple team members to branch, commit, test, and deploy. I also really appreciate Pantheon's detailed documentation.
What do you dislike about the product?
Pantheon's dashboard can be a little buggy and we ran into issues when changing organizations for sites for migration hosting. We also have been having issues with varnish configurations for Wordpress sites.
What problems is the product solving and how is that benefiting you?
We want better performance and have been switching alot of our clients to Pantheon for hosting.
Recommendations to others considering the product:
Integration and hosting, Performance reports
Makes simple tasks overly complicated
What do you like best about the product?
I think their pricing is affordable and I understand the concept of what they are trying to do with the service. For a large scale website it could prove useful.
Customer service is responsive and good.
Customer service is responsive and good.
What do you dislike about the product?
The user interface is extremely convoluted and they make simple tasks very difficult. Also I do not see the need for three different versions of a website. There should just be a staging version and a live version and that is it.
What problems is the product solving and how is that benefiting you?
I have not realized any benefits with using the product really. It has caused more problems than solutions.
Recommendations to others considering the product:
I would not consider it, there are better services out there.
fantastic hosts
What do you like best about the product?
Pantheon really does so much of the heavy lifting for you. The way it integrates with different services is amazing. It's not really webhosting in the conventional sense of VPS or shared account, or own server. It's something altogether different. I really love the automatic free SSL cert integration, the automatic CDN, among other things. With Pantheon I know they are constantly optimizing for performance with various cache levels that I don't even have to think about. Honestly, it's just way better than anything else I've seen. Especially for Drupal development.
What do you dislike about the product?
Because it's such a tight service, sometimes custom things you might want to do can't be done. Usually though, whatever you want is already implemented already.
What problems is the product solving and how is that benefiting you?
I work for an agency and we build a tonne of Drupal and Wordpress sites. Pantheon is just the best for this.
Recommendations to others considering the product:
Try their low priced tier and see how it works for you. Even their lowest priced tier performs admirably.
Pantheon helps me sleep soundly at night
What do you like best about the product?
Having three separate environments and experts standing by to help are the best things about Pantheon.
We love being able to start each project with a custom upstream. That saves time and helps our developers get a quicker start.
I also appreciate the automatic backs up and the on-click updates. This makes it easier for our clients to update their sites. And if they run into any issues, they can also roll-back the backups.
Customer support at Pantheon is also awesome. Being able to live chat saves time and gets our questions answered very quickly.
We love being able to start each project with a custom upstream. That saves time and helps our developers get a quicker start.
I also appreciate the automatic backs up and the on-click updates. This makes it easier for our clients to update their sites. And if they run into any issues, they can also roll-back the backups.
Customer support at Pantheon is also awesome. Being able to live chat saves time and gets our questions answered very quickly.
What do you dislike about the product?
Sometimes it's difficult to connect via SSH or SFTP to the server, but it's a minor inconvenience. This is necessary because the Ips change often.
What problems is the product solving and how is that benefiting you?
Hosting is rock solid and clients don't complain about down-time.
Recommendations to others considering the product:
The price is great and the service can't be beat.
nice
What do you like best about the product?
the sandbox allow me to test before launch
What do you dislike about the product?
customer service is slow and not helpful
What problems is the product solving and how is that benefiting you?
our website no longer crash with the hosting
Recommendations to others considering the product:
if needed I will
DevOps + Premium Hosting in one
What do you like best about the product?
Customer support has been absolutely superior to other hosting options/VPS providers/Datacenters. Uptime is as advertised, specifically-tuned environments for Drupal and Wordpress perform flawlessly; UI is simple, intuitive and easy to use
What do you dislike about the product?
Would like to see more done in the HIPPA sector
What problems is the product solving and how is that benefiting you?
Performance, DevOps and rapid POC / Deploy - we have seen tremendous performance improvements, and have tightened up our go-live processes significantly.
Workflow is unbeatable
What do you like best about the product?
As a marketer, I'm not heavy on the tech chops but it's fine since Pantheon makes managing each site stage extremely easy. Granting vendor access is easy too!
What do you dislike about the product?
I wish that it was easier to merge Dev and Live in instances where a DB lives only in Dev and you can't push using the workflow since it will overwrite realtime changes in live.
What problems is the product solving and how is that benefiting you?
We needed a better third party vendor access solution and Pantheon does that. They also make it easier for non-engineering teams to manage sites without relying on engineering.
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