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The best hosting platform for developers
What do you like best about the product?
It's a great hosting solution for developers: it supports continuous integration, custom upstreams, git, and composer. It has a cli tool, a free tier for sites in development, and paid websites have three environments by default: dev, test and live. It's also possible to create up to 10 other disposable environments. We use them to preview pull requests before they are merged into the dev site.
What do you dislike about the product?
It would be great if the billing could be consolidated for agencies instead of dealing with each site's billing separately.
It would be great if the sites could support npm command execution besides composer, to build assets in the platform instead of using external services such as circle ci or GitHub actions.
It would be great if the sites could support npm command execution besides composer, to build assets in the platform instead of using external services such as circle ci or GitHub actions.
What problems is the product solving and how is that benefiting you?
Pantheon handles multiple environments, automated sync between environments and easy data migrations. It also takes care of security; any website is secure by default.
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Great Platform for Large Sites
What do you like best about the product?
Pantheon is a great platform for large or complex sites, or where the reliability of the site is paramount. The development workflow is standard-setting, and the security and CDN seem rock-solid.
What do you dislike about the product?
The development platform (not the content) always seems to fail at the most inopportune time, and the cost for small sites that rarely change is too high. The support has gone downhill (but is still pretty good).
What problems is the product solving and how is that benefiting you?
Pantheon makes Drupal work; we don't have to worry about DevOps.
Incompetent support and account management means you can't use what you're paying for
What do you like best about the product?
When you can use the product, it works OK.
What do you dislike about the product?
No support, even if you're paying for it. Account manager is a ghost. Sales promises everything, puts it in writing, and STILL the company cannot deliver what they've said they'll deliver.
What problems is the product solving and how is that benefiting you?
Our previous site host was solid but slow. We were looking to improve performance and leverage a dev/test/live site capability. I'd used Pantheon before and this worked well, so when I came to my new company, it seemed like a good move to bring Pantheon in.
Horrible company
What do you like best about the product?
Nothing to like at all. Avoid! Avoid! Avoid!
What do you dislike about the product?
I am a professional developer and I work with dozens of servers. The Pantheon set up is horrible and very buggy. Customer service is inept and takes way too long to diagnose / solve issues. The dev-test-live workflow does not work well, and neither does multidev. I am stuck with dealing with them since my enterprise client has a contract with them.
Avoid at all costs.
Avoid at all costs.
What problems is the product solving and how is that benefiting you?
Nothing. They are horrible and I would not recommend them at all to anyone.
One of the slowest, most over-priced, weakest support hosts I've worked with.
What do you like best about the product?
Their concepts around webops are solid. I just wish their implementation of the process was anywhere near as good as what they advertise.
What do you dislike about the product?
Our site literally runs 10 times slower on Pantheon than on Kinsta yet costs multiple times more. We went to Pantheon for the webops and support but have been significantly underwhelmed by the experience.
What problems is the product solving and how is that benefiting you?
Pantheon provides hosting for a social learning platform. Very few benefits have been realized relative to their competition.
Go Elsewhere If You Care About Customer Support
What do you like best about the product?
Can't think of anything - you can get web hosting anywhere.
What do you dislike about the product?
Pantheon Support is a joke. Even if you have an Enterprise plan, you can't make a phone call, so you chat with someone who answers with canned AI-driven snippets that aren't related to the issue. They changed the terms of the plan I was on - I used to be able to make a call - and the user dashboard so it shows no billing contact info. They did not notify me of any of these changes, I received no notification when it was time to renew, no notification that my credit card expired and woke up one weekend to our website - a public company - being down. Support was non-existent and while I figured it out myself, I have yet to be contacted regarding my open ticket nearly 48 hours later.
What problems is the product solving and how is that benefiting you?
Currently, the only thing it is doing is hosting a website that could be hosted for a tenth of the price elsewhere since they've changed my plan without communication.
Incredible platform for creating web content
What do you like best about the product?
I love the ability to set up redirects. It is a powerful tool that facilitates design and development. I like how I can create and reuse classes. The platform also offers a robust set of options. The tool has been excellent.
What do you dislike about the product?
The loading time is high when there are many changes going on. I would like to see more capabilities that serve a variety of customers. Some much-needed features are missing.
What problems is the product solving and how is that benefiting you?
The software is incredibly powerful and intuitive. It has several functions that allow users to create solutions. It provides one of the best platforms for developing sophisticated web products. It is very simple to build new pages on existing sites.
the support is working very well and helping and guiding for all occasions.
What do you like best about the product?
overall the platform, both the support and UX
What do you dislike about the product?
difficult to say for now, I am a new user
What problems is the product solving and how is that benefiting you?
tackling the issue of live website and account setup related questions.
Review for pantheon
What do you like best about the product?
Pantheon does so many things. As a web dev using pantheon's Saas has been wonderful.
What do you dislike about the product?
Some of the documents are outdated in pantheon
What problems is the product solving and how is that benefiting you?
Pantheon, along with Lando makes local development easy. It automates common workflows.
Best Option for Easier Website Management And Maintenance.
What do you like best about the product?
Pantheon is a Very comprehensive product that is widely known for it great performance in website management processes. It easily automates all the repetitive web development processes in a effective way. With this product, bothe drafting and publishing the content is very instinctive and no technical skills needed. I like its integration with other powerful applications like Jira,Asana and slack.
What do you dislike about the product?
This product pricing subscription is not that friendly, wish positive action can be taken to favour both large scale nad small scale businesses.
Customer service team need to up thier service and be more responsive once contacted.
Customer service team need to up thier service and be more responsive once contacted.
What problems is the product solving and how is that benefiting you?
Our operations and services are fast. It delivers awesome website hosting speed to meet customer expectations. Our entire organisation performance has increased by more than 10%.
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