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External reviews

682 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Makes it easy for web developers to create, deploy and manage multiple sites

  • July 18, 2018
  • Review provided by G2

What do you like best about the product?
Independent web developers often have to be jack's of all trades. Standardizing on Pantheon enables a developer to focus on the development tasks and not all of the ancillary stuff that often goes with that. Getting all of your clients on one managed platform also makes it easier to service different clients since the platform stays the same. I also love how easy it is to have the client pay for the site so I don't have to deal with billing.
What do you dislike about the product?
I have no major dislikes to be honest.
What problems is the product solving and how is that benefiting you?
Pantheon puts a workflow around developing Drupal sites and dealing with the migration of content and code separately. This is really helpful for these types of sites. They also handle all of the Drupal core update and make things like backup/restore a breeze.
Recommendations to others considering the product:
Do it


    Information Technology and Services

An exciting new change from Acquia

  • July 18, 2018
  • Review provided by G2

What do you like best about the product?
The interface is very user friendly compared to what I was using before with Acquia
What do you dislike about the product?
There is nothing that don't dislike about it
What problems is the product solving and how is that benefiting you?
None, unlimited storage of websites on Pantheon, no thirty day storage policy on websites


    Matthew M.

Reliable Cloud Hosting + Amazing Customer Support

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Other than it being lightning quick hosting, efficient in spooling up a new WordPress environment for our developers, I'd say Pantheon's team has been some of the most personal, insightful and caring customer service teams I've dealt with.
What do you dislike about the product?
Nothing really, price is a little high, but well worth every penny.
What problems is the product solving and how is that benefiting you?
Pantheon provides secure, always-on hosting, which solves the peace-of-mind for clients and our devs.
Recommendations to others considering the product:
Top tier product and service! You won't be disappointed.


    Andrew B.

Good, but new pricing system not good for small sites anymore.

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Managed servers are good, the new Lando system for local development is also well thought out and easy to use. Being able to spin up a dev site for free with a publicly-accessible URL is great for proofs of concept, too.
What do you dislike about the product?
The new pricing system is no longer friendly to smaller sites, which is disappointing. The pricing has increased from $25/month to $50/month (while removing features) for the base level. Hard to not look elsewhere for smaller Drupal installs.
What problems is the product solving and how is that benefiting you?
Mostly side projects and small business sites.
Recommendations to others considering the product:
If the cost is ok with you, I recommend it.


    Entertainment

My Reliable Go-To Hosting

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
It is an easy platform to go from Dev to Test to Live environment.
What do you dislike about the product?
The chat support, depending on who you get can be very helpful or not enough at times.
What problems is the product solving and how is that benefiting you?
So far Pantheon has been the most reliable hosting we've used and we have tried many. I haven't had to micro-manage our sites or partner sites
Recommendations to others considering the product:
Its easy to learn, you just need to jump in.


    Jigar M.

Pantheon is Love... Pantheon is Life...

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
The ability to spin-up dev environments from any Git branch. I always talk about that feature when I recommend Pantheon to a friend.
What do you dislike about the product?
Certain features are missing in the dashboard. I've already sent many suggestions, but haven't seen any big changes yet. Pantheon support told me they had some major dashboard updates coming soon? Not sure.
What problems is the product solving and how is that benefiting you?
We are hosting many sites on Pantheon. We moved our agency's site to Pantheon recently as a part of the "Pantheon partner program". When the client doesn't have a hosting provider in mind, we recommend Pantheon.


    Information Technology and Services

Drupal best server

  • July 18, 2018
  • Review provided by G2

What do you like best about the product?
Multi step drupal site for dev, staging and production.
What do you dislike about the product?
Some time not responsive server. Need to focus on down time
What problems is the product solving and how is that benefiting you?
Mange multiple instance for Dev, staging and production sites.


    Marketing and Advertising

The are amazing!

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
Stability, Support, Ease of use. And the built-in dev and test servers.
What do you dislike about the product?
I wish they offered email server like other cheaper hosts. I also wish I could add multiple websites to one account or at least get a discount for hosting multiple sites.
What problems is the product solving and how is that benefiting you?
It's just a great host for the reasons I said above and I an could not do business as well without them. The dev and test environment are the best benefit which allows for smoother development and troubleshooting
Recommendations to others considering the product:
It's worth it. Invest in your security, performance and security.


    Andrew B.

Great platform which got me up and running quickly

  • July 18, 2018
  • Review provided by G2

What do you like best about the product?
The ease of use of the platform and diligence they display to keep my sites performing and secure.
What do you dislike about the product?
Changing of pricing plans mid development for me leading to confusing messages back to my clients.
What problems is the product solving and how is that benefiting you?
Managed hosting for Drupal sites with regular reporting on current state of operations.


    Hospitality

Functional programming and terminal code monkey

  • July 18, 2018
  • Review verified by G2

What do you like best about the product?
*Did
*What DID I like best?
Multi-Dev for individual users this was literally one of your best features by far. On an enterprise level Im glad that you are keeping it as a legacy item, but on a personal dev level I will be migrating my accounts and builds elsewhere as I would like to add new developers to the projects im working on.
What do you dislike about the product?
Multi Dev is becoming a legacy feature. Anyone worth recommending pantheon have already started the talks to determine where next to migrate to sustain the dev community, as this shuts out new developers who haven't been grandfathered in.

For development I understand the need to manually commit changes, but for practical day to day updates pushed live within the drupal environment it should be an auto commit; I have had co-workers (of the luddite type) that will make micro changes on the live site without informing me and it would be erased when I clear the cache prior to cloning and prepping for upflow.

What problems is the product solving and how is that benefiting you?
web presence, information architecture, structural flexibility and adaptability secure enough to last a minimum of 3 years (normally 5-7) with how fast everything is currently moving.

Only benefit: I actually appreciate that you care about your product and do try to provide the best documentation to support users and their decisions. I understand that a majority of your business is enterprise so their needs drive the functionality and usability of the site, as you pointed out in the "your pricing package change" email you sent out. I have benefited from being well informed from the source, as to make healthy decisions moving forward.
Recommendations to others considering the product:
I