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Great hosting platform and customer service
What do you like best about the product?
Pantheon offers us significant increases in efficiency with tools like Terminus. We are able to cut out significant dev ops time because of these tools.
What do you dislike about the product?
Payment system seems to be buggy, we have had a few clients complain that they aren't able to use payment invites and we often need to resend invitations.
What problems is the product solving and how is that benefiting you?
We migrated to Pantheon from legacy hosting, which was a billing nightmare. Billing clients individually for hosting, was a massive lift for AP, which was solved by billing clients directly through Pantheon.
Recommendations to others considering the product:
Do it.
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UI makes everything easy
What do you like best about the product?
Deploying to multiple environments are as easy as clicking a button. I also like the multi-dev option as well.
What do you dislike about the product?
Pantheon does send out a lot of emails that are sometimes unnecessary - the sales people can sometimes be a little pushy too.
What problems is the product solving and how is that benefiting you?
We are using the multi-dev environments to create easy and fast sale demos to promote one of our products.
Pantheon is good, but has some limitations
What do you like best about the product?
That there are 3 options for environments. I like that it takes away all the server and network management. There is less time spent in configuring this Pantheon beast and more time spent deploying and iterating.
What do you dislike about the product?
I don't like the pricing for small time developers and website owners. It's too much. I don't like having to pay extra to get a custom domain name. That seems like a reason for me to host it myself.
What problems is the product solving and how is that benefiting you?
I have a small blog site on a free membership for Pantheon. It sees limited updates.
I've run production drupal websites on pantheon. Those are still in production and run great.
There's almost no downtime. Not that many issues besides performance sometimes.
I've run production drupal websites on pantheon. Those are still in production and run great.
There's almost no downtime. Not that many issues besides performance sometimes.
Recommendations to others considering the product:
Make the SFTP and module updating for Drupal not cause an outage of Git deployments.
Speed, Backups, and Reliability - We love Pantheon
What do you like best about the product?
We love the lightning fast speeds of its built-in optimization for Wordpress-based websites, the uptime reliability, the automatic daily backups, the automatic core updates to Wordpress, and the multiple development environments. Pantheon gives us the peace of mind we need so that we can focus on web development and digital marketing projects, and never have to worry about websites going down. The multiple development environments also make it incredibly easy for our team to work on new versions of websites all in one place without disrupting the live traffic.
What do you dislike about the product?
We just wish there was more of a discount for bulk accounts, so we could get more of our accounts onto Pantheon!
What problems is the product solving and how is that benefiting you?
Having been in the web development business for over 10 years, I have worked with dozens of different web hosting companies. There are so many hosting companies that it's easy to get lost in the mix, and to choose the cheapest provider. We've done that before and have had some horror stories. Pantheon is our host of choice because when you have a website, you need it to be up 100% of the time, 24/7, 365 days a year; we're happy to say that our Pantheon based sites have never gone down! With Wordpress-based sites, there are often security vulnerabilities -- we love how Pantheon provides some built-in security through the automatic core updates, but more importantly the daily automated backups that happen, allowing you to roll back to a clean version whenever you need to.
Recommendations to others considering the product:
I recommend more bulk account discounts. Pantheon still is a huge cost difference versus purchasing a dedicated server or a VPS option. I would love to see a Pantheon semi-dedicated server option or 20+ account option that makes it affordable per account. Our agency also provides pro bono hosting for non-profits and does this at a ratio about 1 pro bono hosted account for every 6 paid accounts we have. At the moment for us, it's difficult to move off of our dedicated server because adding our pro bono accounts to Pantheon is so costly.
Great service with a streamlined flow
What do you like best about the product?
I love the fact that I look like a real agency with a test, dev and live site for each Wordpress site that we create. I also like that we have terminal access to pretty much every single action that I would need to do, but there's also way to complete the action in the web app. Superb!
What do you dislike about the product?
I don't like that I have to go through a ton of hoops to update my Wordpress version. This could be a one-off case, but with my personal site I haven't been update to update in almost a year.
What problems is the product solving and how is that benefiting you?
Having a streamlined process and ways for my team to work together on one website. The GIT integration definitely helps speed up our development process.
Review
What do you like best about the product?
Easy setup to manage your site with a nice layout
What do you dislike about the product?
Sub folder roots pain in the ass to setup
What problems is the product solving and how is that benefiting you?
New businesses
Spiffy
What do you like best about the product?
Easy development and code updates from dev to test to production. Excellent fast services that make my sites run fast
What do you dislike about the product?
Not able to push a feature branch to dev. Yes, I know.. multi-dev.. but that's not available to all.
What problems is the product solving and how is that benefiting you?
Quick headless site to use with decoupled dev days site that give me the ability to fire up a static generated site using drupal as the back end
Recommendations to others considering the product:
Learn to use Terminus
Functional Site Management
What do you like best about the product?
The 3 stages of production and backups allow us to make mistakes that aren't catastrophic.
What do you dislike about the product?
It took a while to figure out the Repo/Git based backend
What problems is the product solving and how is that benefiting you?
Hosting our commercial webpages using a template that we didn't create internally
Consistently impressed and Quarterly performance reviews are a Plus
What do you like best about the product?
The ability to separate repo maintenance from dedicated site development
Quarterly site reviews, New Relic integration
Hassle-squashing Global CDN package inclusion
Enterprise Onboarding support
Quarterly site reviews, New Relic integration
Hassle-squashing Global CDN package inclusion
Enterprise Onboarding support
What do you dislike about the product?
At times ticket support has been sluggish for some of my business colleagues within our Org needing help
What problems is the product solving and how is that benefiting you?
Meeting the need to centralize management of our global site instances
Recommendations to others considering the product:
Know your current developers' long-term CMS plans
Great system to use
What do you like best about the product?
Easy to migrate websites to it! We do a lot of pagespeed testing, etc on Pantheon, so that is important.
What do you dislike about the product?
Mainly the server limitations that I would not have a with traditional host.
What problems is the product solving and how is that benefiting you?
Quickly migrating a site for diagnosis/testing.
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