We use Arc XP Experience Platform on the front end. In the back end, we use Amazon's service and React to create all the components.

Arc XP
Arc XPExternal reviews
External reviews are not included in the AWS star rating for the product.
Flexible platform enables front-end customization and reliable performance
What is our primary use case?
How has it helped my organization?
It's easy to use, and it's flexible to create different components in the front end. You can customize everything. The backend supports a lot of users at the same time, and it almost never goes down.
What is most valuable?
Arc XP Experience Platform is easy to use and flexible for creating different components in the front end. You can customize everything. The backend is reliable and supports many users simultaneously without significant issues.
What needs improvement?
For a small site, Arc XP Experience Platform is not worth it. The cost is high. It's better suited for larger sites with more users. They give you all the back end, so you don’t need to build a lot of architecture.
For how long have I used the solution?
We have used this solution for one year and one or two months.
What do I think about the stability of the solution?
Breaking down almost never happens. They have minor issues, but those get fixed really fast, and users never experience a bad front-end experience.
What do I think about the scalability of the solution?
With Arc XP Experience Platform, there are good backend support capabilities to easily scale up or down as needed, although it might increase costs.
How are customer service and support?
Their support team is very good. They respond quickly and fix problems rapidly.
How would you rate customer service and support?
Positive
What about the implementation team?
You need developers to build your site. It's not like WordPress where you can create something without technical knowledge.
What's my experience with pricing, setup cost, and licensing?
Arc XP Experience Platform pricing is high, yet you get a lot in return. The price may increase depending on your data usage and the number of modules you integrate.
What other advice do I have?
It's recommended that you know your budget before continuing. If you take their team and use their solutions, development will be easier.
I'd rate the solution nine out of ten.