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External reviews

289 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Great Integration Partner

  • May 23, 2024
  • Review provided by G2

What do you like best about the product?
Jitterbit simplifies the creation of integrations between multiple data points. We were able to start integreating data points the first day of implementation and have multiple integrations that run multiple times a day without issue. While the majority of the integrations can be created without an issue, the occasional integration may be more challenging, in those situations, JItterbit's support team is amazing and extremely supportive and helpful in resolving issues. I have worked with Jitterbit on multiple levels, first as a user, then the administrator, and now as the executive sponsor and at each level Jitterbit has delivered.
What do you dislike about the product?
I don't have any complaints, I have found that Jitterbit is competively priced and provides excellent customer support.
What problems is the product solving and how is that benefiting you?
Jitterbit allows me to integrate data points between very sophisticated (API integration) programs and antiquated (flat file integrations) with ease.


    Newell B.

Solution is good but...

  • May 21, 2024
  • Review verified by G2

What do you like best about the product?
The solution worked fine for most of our needs, once I had a good grasp on it. Support WAS always helpful, even when I tested their knowledge.
What do you dislike about the product?
While they have evolved the solution to support EDI, Message Queueing, and API integrations, they have not evolved the day-to-day data integration side, making data transformation easier with different data types or continuing support for the desktop Design component on Mac computers.
Unfortunately, the people who cared about managing partnerships have left the company. The organization's spirit is not customer-first anymore, and this has led our company in a different direction. Their leadership seemed to think that losing a customer, especially a small one, was something the equity firm that now manages them would not lose sleep over. This is sad because we had a good four-year run with them and are on the verge of expanding and utilizing more of the solution.
What problems is the product solving and how is that benefiting you?
The solution allowed us to integrate with several Healthcare platforms that had not evolved to the point of API-based integrations, which provided us with a competitive advantage.


    Marketing and Advertising

Integration between Epicore and Shopify

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
Their customer service is very good, the solution engineers are very helpful. Integration is also very easy
What do you dislike about the product?
The documentation is not well linked to the marketplace items, so it was hard to get started.
What problems is the product solving and how is that benefiting you?
maintaining an integration of data between systems. Low code integrations are quicker and easy to maintain.


    Construction

A confusing mix of scripting and unfortunate GUI

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Not much. We already own it and have put work loads into it.
What do you dislike about the product?
It appears to have a very small market share. It's nearly impossible to google how to do anything with jittterbit. There are very few resources available to pull from. Hardly any forum postings or tutorials exist referring to jitterbit. The Local studio vs cloud console is disjointed and some features only exist in either platform.
What problems is the product solving and how is that benefiting you?
We've put production workloads integrating multiple different areas of technology onto the jitterbit platform


    SIBA N.

User friendly

  • February 15, 2024
  • Review verified by G2

What do you like best about the product?
We have found Jitterbit to be a very rich and full-featured integration platform. While our requirements and workflows are complex and demanding, Jitterbit has always afforded us a clean solution.
What do you dislike about the product?
In my 5 years experience still now not facing any issue
What problems is the product solving and how is that benefiting you?
Jitterbit offers a next-generation iPaaS designed to help companies meet today's integration challenges with speed and flexibility. Pre-built integrations and workflows enable organizations to rapidly connect their systems and applications, streamlining and accelerating key business processes.


    Phil V.

Rapid Development of ERP to eCommerce

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
The visual interface of the flow(s) and the connections is very intuitive.
What do you dislike about the product?
The University learning of the Harmony platform is really mandatory. You cannot just 'figure it out".
What problems is the product solving and how is that benefiting you?
Complex data transformation between ERP and eCommerce platform


    CHRISTIAN J.

Great Service!

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
Our companies partnership with Jitterbit has been nothing less than awesome, they have scaled our operations in ways we did not see possible without an interface such as the product they offer us. We have been in collaboration for about a year now and not only is the product they offer amazing, but the service and well knowledgable staffing has made our automation journey seemless and stress free.
What do you dislike about the product?
I don't have much to offer in regards to negqative remarks.
What problems is the product solving and how is that benefiting you?
Currently we leverage Jitterbit to streamline updates from our Ecom platform to our ERP. (Epicor to Shopify)
1. Inventory Automations
2. Order Automations
3. Customer Automations


    Information Technology and Services

Integration via Jitterbit Studio and Private Agent for 3 years.

  • December 11, 2023
  • Review provided by G2

What do you like best about the product?
Visualiztion of the process flow. Able to map files in different formats with Transformation. Good customer support.
What do you dislike about the product?
Desktop studio lacks granular control for migrating changes from environment to environment.
What problems is the product solving and how is that benefiting you?
Integrate data to Salesforce


    Adjet K.

My Experience with Jitterbit

  • November 16, 2023
  • Review verified by G2

What do you like best about the product?
The ease of connecting apps. It's an easy way to send data to Salesforce without using a lot of SF's old or complex syncing tools
What do you dislike about the product?
Well it's gotten much better, but there was a time when creating and using the operations was a headache because sometimes the mapping would break, errors would be really hard to decifer, and it took a crazy amount of time for large projects. But it's gotten faster, the mapper seems easier, and things are better.
What problems is the product solving and how is that benefiting you?
It's allowing me to connecting my SQL Server data directly to the objects I want in UA or Production Salesforce orgs, which is great.
It saves me from having to write an application, consume some API from SF and send and validate that my data has been sent to SF. All of that is handled through Jitterbit, and it makes it really easy to have control of data on both sides of the sync.
The functions available, the ability to create modules and organize projects is really helpful too


    Anil N.

All your integration needs with a cloud platform and a support team that has your back covered ...

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
1. Cloud based platform
2. Breadth of integration capabilities
3 Private agents IF needed to connect to those systems where there is no other option.
4. Pre-built connectors
5. Scalability
6. Ease of migrating from test to production
7. Customer Support
What do you dislike about the product?
1. Private agents should be used only if you really need them. If you can just stay with cloud based integrations, that is better.
2. There are a lot of options. You have to understand the trade-offs in picking the way you want to integrate with different systems.
What problems is the product solving and how is that benefiting you?
1. Enables our customers to connect their systems easily to the Lifelink Systems platform.
2. Enables our customers' partners to connect their systems seamlesly to the Lifelink Systems platform.
3. Enables seamless process automation along with a conversational interface for patients and other end users.