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External reviews

289 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Gabriel B.

Very useful tool

  • May 12, 2022
  • Review verified by G2

What do you like best about the product?
Easiness to map output from an API call to the input of another API call.
What do you dislike about the product?
Had a hard time at the beginning to get used to the interface.
What problems is the product solving and how is that benefiting you?
Integrations between systems that provide a set of APIs. Very complete tool for that purpose, we try to use it for all use cases that apply.


    Consumer Goods

Easy to quickly transfer data to and from a Salesforce.com CRM/Service Cloud and schedule the job.

  • May 11, 2022
  • Review verified by G2

What do you like best about the product?
Quick transformations between standard databases like Oracle or MS Sql Server and Saleforce.com's APIs including Einstein data and Big Objects. We host our own agents on a linux server and they are reliable as long as you keep up with the regular upgrades.
What do you dislike about the product?
Things are better in 2022; however, the tool was very clunkly between 2016 and 2018 when migrating ETL jobs between DEV, TEST and PROD. This is better in 2022; however, MIGRATING CHANGES ONLY between environments needs some work.
What problems is the product solving and how is that benefiting you?
Our BI Team never has resources to help Salesforce.com Developers move data around the enterprise. This tool has been easy to use to integrate Salesforce.com CRM and Service Cloud data with Core Enterprise systems including datawarehouse, Commcerce Sites, ERP, and marketing vendors. And the tool follows established security standards and integration best practices.
Recommendations to others considering the product:
If have permissions on the source and targets, it is easy to move data to/from Salesforce.com


    Sandeep B.

SandeepsReview

  • May 11, 2022
  • Review verified by G2

What do you like best about the product?
Jitterbit has a very easy interface, easy to learn with many inbuilt APIs available.
What do you dislike about the product?
not knowing what is going on behind the scenes.
What problems is the product solving and how is that benefiting you?
We are moving the data over to various vendors as well as other departments.
Recommendations to others considering the product:
Jitterbit is very easy to move data around


    Joe M.

Jitterbit is stable, reliable and a full-featured ETL platform

  • May 11, 2022
  • Review provided by G2

What do you like best about the product?
There's a free version to get you started and whet your appetite, while the full/paid version adds tons of features like email alerts for success or failure, scripting capabilities, tons of plug-ins for platforms that you might need to connect to, and robust designer packages. There's also a Cloud Designer now, so you don't even have to install any software in order to get up and running.
What do you dislike about the product?
Jitterbit Script is an acquired taste, and javascript is not fully supported yet. The Cloud Designer is also not as easy to use as I would like, but it is a maturing product.
What problems is the product solving and how is that benefiting you?
I'm currently replacing my custom-built integration with Jitterbit, which is accelerating our integration from almost an hour to under 10 minutes to get a record from the source system into Salesforce.
Recommendations to others considering the product:
Make sure the systems you're connecting to have a robust API.


    Amrita G.

Great ETL tool

  • May 11, 2022
  • Review verified by G2

What do you like best about the product?
Front end; drag & drop design of the Jitterbit Studio.
What do you dislike about the product?
No support for languages such as C# or Python
What problems is the product solving and how is that benefiting you?
I designed and developed a lot of ETL solutions with Jitterbit. Mostly API and ftp flat files were used in my projects and I could get the job done very fast using the Jitterbit studio.


    Information Services

I think Jitterbit is the best integration tool I have ever came across and it is very easy to use

  • May 11, 2022
  • Review verified by G2

What do you like best about the product?
What I liked best about Jitterbit is the graphical nature and the flexibility to re-use global variables and scripts
What do you dislike about the product?
the most helpful thing about Jitterbit is that you can use it with any entity framework
What problems is the product solving and how is that benefiting you?
I am currently using it for my testing after we have taken the data from one platform to another I am ensuring that the same amount of data that was taken from that source is the same exact data synchronized to the target source


    Non-Profit Organization Management

Great tool to automate workflows

  • May 11, 2022
  • Review provided by G2

What do you like best about the product?
Integration with technologies such as FTP, AWS
What do you dislike about the product?
The interface isn't as dynamic as I would like it to be
What problems is the product solving and how is that benefiting you?
Automation of file exports


    Construction

Easy to work with

  • May 11, 2022
  • Review verified by G2

What do you like best about the product?
Fast response from support, ease of use.
What do you dislike about the product?
Price point increase for additional endpoints
What problems is the product solving and how is that benefiting you?
Connecting our ERP to our Salesforce org to have a better view of cash flow


    K K.

It's an interesting platform that still lacks some maturity.

  • May 10, 2022
  • Review verified by G2

What do you like best about the product?
Has a lot of potentials to automate integrations between multiple platforms but not so much for the Mar-tech space. Has some nice build-in connectors and templates to get you started with integrating. Has the potential to manage multiple backend systems like Amazon, Shopify, and Magento but not quite a learning curve to element.
What do you dislike about the product?
Very quickly fails to deliver intuitive solutions to integrations and automation. Jitterscript is then required to perform reasonably complex integrations and the code system is quite difficult to learn and not as powerful as alternatives.
What problems is the product solving and how is that benefiting you?
Passing of data between eCommerce systems, financial systems and public-facing merchant centres. Also implements automation between data warehouse and reporting services.
Recommendations to others considering the product:
Consider your development skill level and how much you will be automating. Its powerful but you may need to learn Jitterscript.


    Non-Profit Organization Management

A Powerful Option

  • May 10, 2022
  • Review verified by G2

What do you like best about the product?
The customizability. This software gives you a lot of solutions, and many of them can be implemented simply.
What do you dislike about the product?
Dealing with the "agents" and the iffy documentation.
What problems is the product solving and how is that benefiting you?
A lot of things fail for ambiguous reasons, so it can be hard to figure out even what genre of error is causing the problems.