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External reviews

289 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

A user friendly tool to bring business to next level

  • April 23, 2021
  • Review verified by G2

What do you like best about the product?
- Easy to use, mostly point and click
- Great customer support and comprehensive knowledge articles provided
What do you dislike about the product?
Mapping fields in the transformation step: missing "Search field" functionality. Also a lot of clicks when try to map field from source to target, a lot clicks to be done if large amount fields are to be mapped. Sometimes "Clicks" on a field doesn't work correctly.
What problems is the product solving and how is that benefiting you?
Transfer data between systems. Opened a whole new horizon of data available for the business.


    Wine and Spirits

Great tool kit, lots of reusable APIs, top-notch Account Success Manager!

  • April 22, 2021
  • Review provided by G2

What do you like best about the product?
My engineers / architects very much like the tool, APIs, and ease of use. As a Director of the team, while those factors are important, I think our Account Success Manager is the clear differentiator of why I would recommend Jitterbit to a colleague or friend.
What do you dislike about the product?
I think that like a number of vendors who have EAI, ETL, iPaaS tools, I am not sure that the knowledge on integration strategies with SAP in light of SAP Indirect Use license restrictions was always reliable.
What problems is the product solving and how is that benefiting you?
N/A


    Hakim S.

Jitterbit Successful Implementation

  • March 17, 2021
  • Review provided by G2

What do you like best about the product?
Very Easy and very stable ,and flexible as well .
What do you dislike about the product?
Not all support team are helpful , there are some support engineers are very professional and very helpful but some other are not at all.
What problems is the product solving and how is that benefiting you?
The Integration between our third parties application and ServiceMax (Salesforces )


    Torben V.

Easy to implement and fast results generating solution

  • March 16, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use and fast results producing cloud platform. Everything can be done within a browser but a fat client is still available if there is a need for that. Integration is possible: on-prem, hybrid or cloud only. Jitterbit provides its own university and community for learning and support.
What do you dislike about the product?
The learning path in the university could be a bit more guided. But beside this there is nothing to complain about.
What problems is the product solving and how is that benefiting you?
We two-way-synchronize a legacy AS/400 based solution with Salesforce. Due to the pre-build connectors this was a very easy task. The connections itself between the systems was established in two hours.


    Medical Devices

Great Tool and Easy to Learn

  • March 11, 2021
  • Review provided by G2

What do you like best about the product?
Last one and half year I am using Jitterbit and it is super-easy. Very less learning curve.
Jitterbit support response is really quick.
What do you dislike about the product?
Can't think in this moment, I need to rethink.
What problems is the product solving and how is that benefiting you?
We do lots of integration. Like -
1. Build Api
2. Integration using Jitterbit Connector.


    Computer Software

Jitterbit Data Loader is the best Data import tool for Salesforce

  • March 03, 2021
  • Review verified by G2

What do you like best about the product?
Very powerfull and reliable. You can save connections and reuse it.
What do you dislike about the product?
For a long period of time there was limited support - no updates for few years.
What problems is the product solving and how is that benefiting you?
We use Jitterbit Loader for all importing and exporting jobs in Salesforce, this is huge benefit.
Recommendations to others considering the product:
Jitterbit Data Loader is a free of charge piece of software that is the most powerfull tool for data exchange with Salesforce.


    ramazan p.

EDI Development in Jitterbit

  • January 15, 2021
  • Review verified by G2

What do you like best about the product?
The Jitterbit show us all object as the easy object and give us a comfortable possibilities. I have developed an EDI integration in one month in .NET environment. So I have developed same project in jitterbit just in one week. It's an amazing environment. When i developing integration project not need a keyboard almost. :) Getting data, manipulation data, scheduling operations, insert, update oprations , etc is very easy. Data migration is very easy between environment. Also support team is the best. Thank you Jitterbit.
What do you dislike about the product?
I didn't face any point to dislike. It's very easy tool.
What problems is the product solving and how is that benefiting you?
We have developed EDI integration and Jitterbit in the short time. EDI messages are complex. Data mapping is need a long time. We have faced before another project. We have developed an integration with .net and additional component and we completed it was taken a long time. We have decided use Jitterbit. And completed in a week. It's my first project with Jitterbit. Jitterbit is providing visual designing. When you convert structure to visual object then everything is come to easier. Developing time is come to minimised. Dont need several external developing tools. Jitterbit is within EDI plugin showing document as visual. We have related document fields with MsSQL table fields just drag and drop. Just double click and maked manipulating for data manipulating.
The time is the best benefits for business.
Recommendations to others considering the product:
Developed your integration project at anywhere. Restore and download projects. Migrate project easly. Drag and drop implementations.
Fİnish the project in the short time. If you want dont wait and get a jitterbit.


    Non-Profit Organization Management

Excellent product to move data between disparate systems.

  • November 09, 2020
  • Review verified by G2

What do you like best about the product?
1) The user interface is simple to use.
2) It has extensive mapping capabilities between sources and targets.
3) Product has a fast learning curve.
4) Easy install.
What do you dislike about the product?
The cost. Its a bit expensive. This field is populated but it won't let me submit.
What problems is the product solving and how is that benefiting you?
Integration between disparate systems.
Benefits - extremely easy data transfer once setup in place.
Recommendations to others considering the product:
Good product if you need to move data between applications.


    Garrett H.

Great Solution and Even better service

  • November 04, 2020
  • Review verified by G2

What do you like best about the product?
Jitterbit backs up its solution with a fantastic customer support team. We don't open cases often, but, when we do, they resolve them quickly and efficiently. As one example, there was a point when we were trying to connect Jitterbit to one of our core systems and the core system provider was offering no assistance. Jitterbit, by contrast, joined us on multiple calls and worked with us through a trial and error process that ultimately ended successfully.
What do you dislike about the product?
This is a little nit picky, but the user interface for the data loader solution feels a bit dated and the font size is small, so it can be a strain on older eyes. Another challenge is that we can only have one admin user working in the data loader at a time. This is not a huge issues for us and we have never opened a case to resolve it as we have mostly been able to workaround each other. There may even be a simple solution for this. Right now, it's just more of a nuisance.
What problems is the product solving and how is that benefiting you?
We use Jitterbit to run upwards of 50 scheduled data jobs on a daily basis. These jobs query our core systems and then upsert that client and product data into Salesforce giving us a 360 view of our clients. Jitterbit also enables us to transform the data to enable reporting and enhance readability. We've also used Jitterbit to extract data from Salesforce and send it to partner companies.


    Neils H.

Delivered a complex project in as simple a way as possible.

  • October 27, 2020
  • Review verified by G2

What do you like best about the product?
Team:

An excellent and responsive team is always willing to transfer knowledge and walk you through decisions and tools. The team makes sure you have access to resources that help you develop your project further than where they leave you.

Endpoints:

Connecting Salesforce to our Grants Management System (Fluxx) was a big win allowing us to leverage real-time enterprise data as the source of truth for provisioning in another system with a shared user base. This also enriches our position to use Okta (which is currently used as our SSO for SF) in a number of ways that we can now explore.

In addition to the improvement in administration overhead, we are now sharing grant information between the systems which allows for even more reporting possibilities that can answer existing (and potential) questions.
What do you dislike about the product?
The discrepancy between cloud and desktop clients does provide some challenge in trying to understand how to recreate parts of your project.

A script library of some sort (something like what Salesforce allows or encourages with components and js for them) would be excellent.
What problems is the product solving and how is that benefiting you?
- Syncing enterprise data between two systems to reduce administrative time and overhead
- Improve reporting capabilities by sharing data between two systems but maintaining SF as the "Database of Record"
- Templated api setup
Recommendations to others considering the product:
Take advantage of the jitterbit university courses.