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External reviews

289 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Terri M.

Great Tool! Great Team!

  • November 05, 2018
  • Review verified by G2

What do you like best about the product?
Jitterbit is a great tool we have utilized for years to synchronization mass amounts of data from our legacy systems to our Salesforce org quickly and efficiently. With the release of Jitterbit Harmony, we were able to use the new functionality to bring data from multiple sources into our Einstein Analytics tool and created in-depth dashboards. Our teams are able to make strategic decisions to streamline and grow our business in new and inventive ways without having to hop in and out of multiple systems like never before.

Our Jitterbit team is amazing. We have a wonderful Customer success manager in Taylor and our Architects and System support are incredibly knowledgeable and make it easy for even the newest member of the team to understand the system benefits and functionality.
What do you dislike about the product?
As user friendly and flexible as Jitterbit is, a single comma can cause an error fail. Once you narrow in on the specific problem, it's easy to remedy. Otherwise, we love the tool.
What problems is the product solving and how is that benefiting you?
Synchronization of data from a legacy system into our Salesforce org. We were also able to bring data into our Einstein Analytics dashboards that allow our Sales and Marketing teams to improve our Strategic relationships and Business decisions. It has been great for company.


    Thom R.

AWS Salesforce Integration

  • November 05, 2018
  • Review verified by G2

What do you like best about the product?
We have received excellent customer service, the folks at Jitterbit have been amazing in helping us solution and communicating with us every step of the way.
What do you dislike about the product?
So far we are completely satisfied with Jitterbit.
What problems is the product solving and how is that benefiting you?
We need a middleware that would allow us to move specific data between our local server and the cloud.
Recommendations to others considering the product:
I would highly recommend reaching out to Jitterbit and exploring their product.


    Narendra G.

Best customer Service

  • October 31, 2018
  • Review provided by G2

What do you like best about the product?
They give solution best way very good and nice Interactive
What do you dislike about the product?
Their servce is really good and nice Integratcion of the problem
What problems is the product solving and how is that benefiting you?
very nice way of Interaction


    Angela K.

Great product and amazing after sale service

  • October 31, 2018
  • Review verified by G2

What do you like best about the product?
Jitterbit, as a tool, has helped us synchronize data between NetSuite and Salesforce seamlessly. We have synchronized Customer, License , Contract and Sales order data so far!. This really helped streamline our business.
Our customer success manager, Taylor Cunningham is amazing,. She is always reaching out to us and sending us information on training, new features/releases that we can benefit from and leverage.
What do you dislike about the product?
As a tool, I don't have anything negative to say.
What problems is the product solving and how is that benefiting you?
We primarily use Jitterbit to transfer data from one system to another, so we are solving the problem of duplicating data and removing the risk of having 2 different data sets. We


    John Samuel P.

Salesforce for Higher Ed integration solution

  • October 26, 2018
  • Review verified by G2

What do you like best about the product?
The ability to reuse parts from procedures easily for different projects and the easy to understand UI.
What do you dislike about the product?
The logic around conditions is kinda hard to visualize.
What problems is the product solving and how is that benefiting you?
All of our data integrations into Salesforce from varied sources are run through Jitterbit. Able to move a lot of data quickly and reliably.


    Laura S.

Terrific Salesforce to SQL/Oracle EDI tool (plus more!!!)

  • October 25, 2018
  • Review verified by G2

What do you like best about the product?
Jitterbit is a solid product for transporting data in and out of Salesforce. It can do many other things as well, but we had purchased it specifically for our Salesforce needs. Within 3 months of owning Jitterbit, we were able to migrate our 20+ existing jobs from another EDI product that was not working well for our company. Plus, we have made many more data transport jobs since then.

I have really not found any use-case that we could not complete with this product! For a few situations, we have reached out to Jitterbit support for assistance and they have been super accommodating. They have dug right in and helped us solve our problem.

We are also interested in making REST based API jobs in the future, as Jitterbit has those capabilities as well.
What do you dislike about the product?
I love this product because it mostly works like I think. But, as with all products... not everyone feels that way (in our case we had a admin that did not feel it was intuitive -- but when you create a tool that has to do everything a developer wants to do, but also be usable by non-developers in our orgs, I believe that is going to be a given)
What problems is the product solving and how is that benefiting you?
Mostly this has been a syncing of data between Salesforce and other external datbases (SQL Server and Oracle) and FTP.
The biggest benefit we have gotten from switching to Jitterbit has been the extensive logging and troubleshooting!! With our previous product we used... sometimes jobs would fail to run to completion, but there would be no details regarding the issue and logging itself was minimal. With Jitterbit, we can control much of what we see in the logs and even add more specific logging if necessary.


    Information Technology and Services

Jitterbit's Powerful ETL Solution

  • October 19, 2018
  • Review provided by G2

What do you like best about the product?
Great integration tool for a company with serious Java Developers. Allows for de-duping and Fuzzy logic, which is great for connecting varying data sources and why it is such a powerful ETL tool. Great support as well, which is a huge help when merging complex data sets.
What do you dislike about the product?
Expensive software that may require the customer to buy additional endpoints, which can add up quickly. Not the friendliest tool for companies that are not too familiar with Java or have the ability to already de-dupe efficiently, (As you are paying for that already)
What problems is the product solving and how is that benefiting you?
Create a seamless connection from one data source to another, using the systems that are already in place and the ability to add new systems into the structure, as needed.
Recommendations to others considering the product:
Great tool. Just need to make sure it fits your companies requirements.


    Bill C.

Manager of many hats

  • October 15, 2018
  • Review verified by G2

What do you like best about the product?
Power and flexibility for the non techie
What do you dislike about the product?
Needs more examples using custom objects
What problems is the product solving and how is that benefiting you?
All asspects of the circle of business ... sales ... receivables ... cash receipts ... purchases . payables ...disbursements .. financials ... operations ... manufacturing. Benefited rom many of the above and working on the rest.

I am not a techie, so the next question (for which purposes ....) had be filled in so I checked all of the above. Give to me in Jitterbiteze, please.
Recommendations to others considering the product:
The ability to program it through there graphical interface is great, there is probably nothing they can't do.

The more they provide conceptual expamples the better for someone like me. They have great technical info and indexed resources.

I am not going to give the pricing and terms a # grade because it is all about efficiency and automation and if I am using it, am happy with it and paying on time and it works, then it deserves 5 stars.


    Stefanie C.

Jitterbit Consistently Exceeds Expectations

  • October 15, 2018
  • Review verified by G2

What do you like best about the product?
The overall capabilities of the platform, combined with a well-executed UI design and an eye on future capabilities. The tool is easy to learn, straightforward to implement, and by far the most cost-effective solution in its class.
What do you dislike about the product?
If I had one wish, it would be for Jitterbit to take on a role in the master data management space.
What problems is the product solving and how is that benefiting you?
Jitterbit is at the core of all of our business process automation that involves data. Everything from Order to Cash to Service, the population of our data warehouse, and integration with a variety of external vendors and cloud applications is handled by Jitterbit.


    Brian P.

From Free to Paid, this is your solution!

  • October 11, 2018
  • Review provided by G2

What do you like best about the product?
Their free product is insanely powerful for what you get from it. You can run small operations up to massive queries on the free product. It does have limitations (as it should), but allows for a great majority of capability. Connecting to a wide array of sources as end-points, scheduling, etc make you really want to adjust into the purchase world for full power!
What do you dislike about the product?
Error handling and disconnects can be troublesome
What problems is the product solving and how is that benefiting you?
Ability to remove data entry completely and allows for multi-technology process solutions. Architecturally, it is a wizard through plug-in-play.
Recommendations to others considering the product:
If you are looking for a plug-n-play declarative solution for integration/data manipulation, this tool is likely your answer!