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Reliable Security Ratings and Excellent Support Experience
What do you like best about the product?
Bitsight provides clear, data-driven security ratings that help benchmark our organization’s cybersecurity posture and evaluate third-party vendors. The intuitive dashboards and detailed analytics allow for quick risk assessments and informed decision-making.
Data Transparency: The platform provides visibility into the specific risk vectors affecting the rating, allowing our team to prioritize mitigation efforts.
Regulatory Alignment: Bitsight’s reports are helpful for communicating risk posture to stakeholders and auditors.
Responsive Support: Their support staff is knowledgeable and responsive, helping us quickly resolve questions and get the most from the tool.
Data Transparency: The platform provides visibility into the specific risk vectors affecting the rating, allowing our team to prioritize mitigation efforts.
Regulatory Alignment: Bitsight’s reports are helpful for communicating risk posture to stakeholders and auditors.
Responsive Support: Their support staff is knowledgeable and responsive, helping us quickly resolve questions and get the most from the tool.
What do you dislike about the product?
Until recently, the remediation timeline for reflected improvements in the score can be slow, even after fixing identified issues. This sometimes creates a disconnect between our internal posture and the external rating.
What problems is the product solving and how is that benefiting you?
Bitsight is helping our organization address several key cybersecurity and compliance challenges:
Security Performance Benchmarking: It provides a standardized way to measure and compare our organization’s cybersecurity performance over time and against industry peers, which helps justify security investments and track improvements.
Regulatory and Compliance Readiness: Bitsight supports our compliance efforts with HIPAA, HITECH, and other healthcare regulations by providing external validation of our cybersecurity controls and offering documentation that can be used in audits and board reporting.
Executive and Stakeholder Communication: The platform makes it easier to communicate cybersecurity risk in business terms to non-technical stakeholders, which helps align security initiatives with broader organizational goals.
Security Performance Benchmarking: It provides a standardized way to measure and compare our organization’s cybersecurity performance over time and against industry peers, which helps justify security investments and track improvements.
Regulatory and Compliance Readiness: Bitsight supports our compliance efforts with HIPAA, HITECH, and other healthcare regulations by providing external validation of our cybersecurity controls and offering documentation that can be used in audits and board reporting.
Executive and Stakeholder Communication: The platform makes it easier to communicate cybersecurity risk in business terms to non-technical stakeholders, which helps align security initiatives with broader organizational goals.
Powerfull solutions for any sector
What do you like best about the product?
The quality of all services provided by Bitsight as well as the team allocated to our services
What do you dislike about the product?
Nothing at the time. The Bitsight team always provide the best knowledge in order to navigate through the available solutions.
What problems is the product solving and how is that benefiting you?
We are continuously analysing our security performance which allows us to improve our security posture; we monitor our third party providers in order to implement the best controls to secure the commercial relationship between the Organization and providers.
Data-Driven Security
What do you like best about the product?
Bitsight's strength lies in its objective, data-driven approach to security ratings, combined with its comprehensive data collection, that is focused on helping FCB improve our TPRM posture and manage cyber risk effectively.
What do you dislike about the product?
I cant think of anything at this time. .
What problems is the product solving and how is that benefiting you?
Helping to protect FCB by way of cyber TPRM.
Bitsight Is an excellent monitoring application
What do you like best about the product?
Alerting us to changes in our vendors risk posture. Various reporting features.
Collaboration process with vendors.
Collaboration process with vendors.
What do you dislike about the product?
Functional improvements can help to improve user experience as sometimes it is cumbersome.
What problems is the product solving and how is that benefiting you?
Updates on risk posture changes of existing vendors.
Best EASM product out there
What do you like best about the product?
Bitsight's algorithm is the most transparent and logical one on the market. Algorithm changes are communicated with plenty of advance notice and are accompanied by helpful tools to plan and predict, as well as maximize return on effort in prioritizing remediation. The portal is very intuitive and easy to use, integrates very nicely with IaaS platforms and Jira, setup is a breeze, and support is spectacular, both from a technical standpoint as well as the account team. We use Bitsight on a daily basis to ensure we are responding in a timely manner to any unexpected changes to our footprint.
What do you dislike about the product?
There's not too much to criticize about Bitsight. If I had to pick one thing, I guess it could be cheaper.
What problems is the product solving and how is that benefiting you?
We are primarily leveraging Bitsight for first party use, to ensure we maintain a relatively high score, which is shared with our investors via Glass Lewis proxy.
Strategic insights that go beyond scores
What do you like best about the product?
BitSight delivers strategic insights that go far beyond traditional scoring. As consultants, we leverage its continuous monitoring, benchmarking, and cyber intelligence capabilities to build truly risk-informed roadmaps. The addition of Identity Intelligence and dark web monitoring has significantly raised the bar in threat visibility — helping our clients act faster and smarter.
What do you dislike about the product?
While the platform is powerful, there’s room for improvement in real-time customization and GRC-native integrations. Advanced users may also wish for more granular control when correlating findings with internal telemetry. That said, the platform continues to evolve fast — and the partnership and roadmap discussions with BitSight have been outstanding.
What problems is the product solving and how is that benefiting you?
BitSight helps us turn cyber risk into business risk language. It solves a critical challenge in Third-Party Risk Management: visibility. Traditional assessments often rely on static data and self-attestations. BitSight adds external, continuous and evidence-based intelligence — enabling better decisions, quicker prioritization, and strategic communication with clients and their boards. It’s not just about scoring — it’s about actionable intelligence and trust.
Great Security Benchmarking Tool
What do you like best about the product?
Have been using it for around 5 years and it's a must have tool for us since its used on more than a weekly basis. Has been a great tool since the start and has been growing with bigger and better features in this time keeping up to date with current needs.
The interface is very user friendly and intuitive, with implementation being fast for most use cases and integration to our workflow has been great as well. I have a great response time from support team.
The interface is very user friendly and intuitive, with implementation being fast for most use cases and integration to our workflow has been great as well. I have a great response time from support team.
What do you dislike about the product?
As is usual with these types of platforms, false positives are always something negative that's not really all BitSight's fault at times, but it could be better, specifically with risk vectors related to web app and web headers security settings.
What problems is the product solving and how is that benefiting you?
Its a must have tool for multiple services we provide, it helps us and our customers with the offerings it provides.
BitSight User Experience
What do you like best about the product?
The tracking of findings is really helpful and same goes with Categorization of the findings and other areas
What do you dislike about the product?
The frequent change of bitsight algorithm sometimes becomes a painpoint
What problems is the product solving and how is that benefiting you?
It scans all the publicly available dns records and helps us to identify them easily and remediate them so that we can increase out security score in order to gain customers
Excellent
What do you like best about the product?
Great for online assessments. Excellent security provided. I acknowledge Bitsight from now on. Tremendous experience.
What do you dislike about the product?
I haven't encountered any, folks. Bitsight is here to stay!
What problems is the product solving and how is that benefiting you?
Cyber security issues that are present during online examinations. Bitsight takes excellent care of those.
Great product to get risk information, and peer comparisons.
What do you like best about the product?
It pairs well with a Vendor Relationship Manager tool as evidence of risk decisions.
What do you dislike about the product?
I can't really think of any glaring downsides. Honestly, I wish it did not timeout so quickly when you click away from the window...But that is pretty minor.
What problems is the product solving and how is that benefiting you?
We use Bitsight to satisfy Federal requirements around Vendor Risk Management in a Critical Infrastructure area.
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