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Cisco Duo - Essentials Edition

Cisco Systems, Inc. | 1

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385 reviews
from G2

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    Wael D.

DUO MFA Security

  • May 10, 2021
  • Review verified by G2

What do you like best about the product?
It provides multi-factor authentication protection for different Platforms: Windows, Mac OS, and Android OS. It provides different notification options, Push, Call, and Text.
What do you dislike about the product?
There is nothing to mention in this category.
What problems is the product solving and how is that benefiting you?
It provides MFA as an extra layer of protection/security. Its Dashboard offers extensive information for all Endpoints: good logging and historical information.


    Information Technology and Services

Functional, minimal, I would recommend this.

  • May 09, 2021
  • Review verified by G2

What do you like best about the product?
The MFA service is reliable and has significantly reduced complaints in our organization. Provides easy integration and, for end-users, it also has apps for smartwatches which doesn't need to keep the phone around all the time. A lot of users are using apple watches and have encouraged us to use an MFA which is supported on Apple Watches. It also allows organizations set their logos for the Multi Factor Authentication which some other apps do not allow.
What do you dislike about the product?
Nothing specific, however, the UI of the app can be improved. The push notifications have been robust, so no complaints.
What problems is the product solving and how is that benefiting you?
We have integrated it with Gsuite & other in-house tools and portals to implement MFA & SSO.


    Carmen Kay K.

Duo: It goes where I go and keeps me and my content secure.

  • April 13, 2021
  • Review verified by G2

What do you like best about the product?
I like knowing that my employer keeps my professional and personal information secure as a professional and a student. I know that I and my data are safe with Duo. With all of the software and data that we store, it is nice to know that items for school are safely stored where I can access them, but that my work-related content is accessible through the same wall of security. This helps me to trust my organization more with my content and know that I will be able to access it from anywhere as long as I have access to my phone and to the internet.
What do you dislike about the product?
It is sometimes tricky using Duo as it doesn't always cooperate. I frequently have issues signing in using my iOS moble device. If this happens, then I have to use my phone to gather a numeric passcode - but it doesn't hinder me from using it because of the level of the security and peace of mind it gives me to know it's protecting me efficiently.
What problems is the product solving and how is that benefiting you?
Data access can be tricky when working/going to school, especially when those accounts are shared. Duo helps stop the possible leak of information through email and online access. I prefer that all of my other software and other files are accessible through one user name and one password that is kept behind the dual-security pathway. This way I can access all things simultaneously and not have to remember multiple passcodes/words to reach my data and files. It's really a great system, especially the use of access being able to sign into with my phone which I really like the efficiency that provides me.
Recommendations to others considering the product:
If you are looking for a double-authentication process to protect yourself, students, faculty, or staff in an education setting - Duo's services are perfect for your needs.


    Higher Education

Excellent streamlined 2FA

  • April 13, 2021
  • Review verified by G2

What do you like best about the product?
I like how quick it is, even though it's 2FA, the process of sending a notice to my phone and getting me in takes probably 5 extra seconds.
What do you dislike about the product?
Nothing that I've experienced so far, all good!
What problems is the product solving and how is that benefiting you?
I'm solving password security with Duo. I use it on my school's platform where it's protecting my grades, enrollments, and other private information.


    Executive Office

Work & Home Safety

  • January 20, 2021
  • Review verified by G2

What do you like best about the product?
Easy to use and could transfer to my new phone. I was also able to help many of our employees learn how to use it without much hardship.
What do you dislike about the product?
I had to contact my company's helpdesk to transfer the key to another phone, but that may vary depending on your workplace. We have a good helpdesk team, so it was more of a hassle. It could also depend on the package purchased.
What problems is the product solving and how is that benefiting you?
Having many of our employees work from home while handling private information, we needed services that could help us all maintain security in addition to vpn-access servers. This way, our databases remain safe even before the vpn servers are accessed.
No issues so far after almost a year of use.
Recommendations to others considering the product:
I've used Duo at both my current workplace, and at a prior one. For employers, it makes it easier to track clock-in times of the user for timecard purposes. I recommend encouraging your team by explaining the use of this app will help them demonstrate they are on time. Of course, a relationship of trust should already be developed before this conversation, but it is beneficial to be able to have something to show in case explanations are needed when reporting to higher management.


    Snigdha P.

Strong privacy protection app for professionals to rely on with no online breakouts and hackings

  • January 15, 2021
  • Review verified by G2

What do you like best about the product?
It is extremely secure and safe easy to use protected app to ensure no data hacking while working online With various ways to verify yourself as the registered user
What do you dislike about the product?
The timeout happens pretty Quick and needs strong internet else won't run
What problems is the product solving and how is that benefiting you?
We are working online dealing with confidential information withbthe assurance of data getting safe and only regisyered users being able to get access to it
Recommendations to others considering the product:
Do use tje app for any privacy or authentication related work to make things secure and safe


    Catherine R.

Duo Security a great security duo for us !!

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
Our organization is now more secure and protected since we have used Duo Security, due to the innovative security it provides, with which we can provide protection to all potential customers, on any device they enter, in which they may have access safe in any environment and from anywhere. This Duo access trust offers a great solution for each and every one of our credentials and devices committed to an interaction with consumers, highlighting the coverage and scope that it has for us and the same that we offer to all those who prefer us, having correct and respect for compliance with the requirements. It is a very easy platform to integrate, it adapts very quickly to our business system, we can also configure the type of security we need.
What do you dislike about the product?
When registering users, this platform usually experiences delays or a small delay, which can create an administrative overload compared to other options on the market, as well as in extreme cases can create delays in notification systems , which can cause problems for user authentication, we know about this and for this reason we implement add-ons to optimize this process and not experience setbacks.
What problems is the product solving and how is that benefiting you?
Our responses are faster, we address threats with an easy-to-implement solution. We are more calm and sure that we have a 360º visibility which is possible through the tools that this platform can offer us, in this way our confidential information is highly protected, including through encryption. The new implementations in our system are complex and rigorously focused on protecting the access of any user wherever they are, acting against threats before they become serious problems both for them and for the entire company.
Recommendations to others considering the product:
It is perfect to keep any company or organization safe from the attacks of various threats that are currently constant and can also affect the correct development and can even be reflected in revenue. Its tools are efficient to analyze and subsequently verify the identity of potential customers and prospects, observing how their devices are facing digital risks before they connect to the sites that may affect us. The whole process of adaptation and development is very simple, which makes its implementation fast and very reliable, and it is also cloud-based.


    Whitney G.

Duo Makes Security Convenient and Simple. With Just The Tap of A Button, You Are Authenticated!

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
Duo makes it so easy to log in to the systems I need to use it with. With just a tap, I am authenticated and logged in! With just a tap, you can generate passcodes right from the convenience of your cell phone! I love that I can have piece of mind, just by quickly opening an app and tapping the button when I log in! I have used authenticators in the past that were not so easy and you surely could not use it from your personal cell pone for work purposes. But now that we use DUO at work, it is so much easier than jobs before, when it comes to safety and passcodes. DUO authenticator is the best app I have ever had the pleasure of using at work!
What do you dislike about the product?
There are absolutely NO downsides to using DUO! How can you not love it! It is so simple and easy to use! The ONLY thing I dislike is not anyone's fault but my own. I hate when I leave my phone in another room ad I am in my office about to log in and realize that I do not have my phone with me and have to run to where I left it to tap the button to authenticate. But that is my own forgetfulness lol. But I seriously recommend anyone who needs an authenticator to try out DUO! Just give it a shot! You will absolutely LOVE IT!
What problems is the product solving and how is that benefiting you?
We have been able to add an extra layer of security to our work. I use it every single day, and it actually makes me feel like my work is more secure when I tap that button to authenticate. It is great! I have been using DUO every day since starting this job and it is fantastic!
Recommendations to others considering the product:
Try it out! It is absolutely the easiest way to authenticate, with just a tap on your phone you can quickly authenticate or get a passcode right from your cell phone!


    Jocar S.

I love it

  • November 03, 2020
  • Review verified by G2

What do you like best about the product?
What I like most about Duo Security is that it is a very easy to use tool that allows you to protect your accounts from being hacked. Since I no longer worry about being a victim of hacking, I recommend it a lot.
What do you dislike about the product?
What I like least about Duo Security, is that it is not totally free and that at least in the mobile version I use, it has a limit of accounts and that in addition, not all the apps are in its list, I hope that with time more will be added.
What problems is the product solving and how is that benefiting you?
Thanks to Duo Security, specifically with my mobile version, I have avoided some hacking attempts on my social networks. Moreover, thanks to Duo, I didn't have to memorize many passwords, some apps just ask me for the code in real time and that's it. I highly recommend it.


    Maria R.

Saving data and files with the nice and extensive system.

  • November 02, 2020
  • Review provided by G2

What do you like best about the product?
The entire work team can be satisfied with the modern access security it provides, taking into account that it is designed to protect all users, devices and applications that are desired, providing secure access for any user and device, in any environment and from anywhere. Duo's access security protects each and every one of our apps, credentials and compromised devices, for this, its comprehensive coverage helps ensure compliance with requirements with ease. We can quickly integrate it into our business system, natively, thus obtaining flexible security that is easy to use and manage. Providing benefits for users, administrators and IT teams alike.
What do you dislike about the product?
Because it is limited in terms of remembering the devices we access, we must verify our identity every time we log in, it would be much faster to enter the platform if more than one access was remembered, so this This aspect can be frustrating for some users, but for us it is not of great importance and we continue to be satisfied with the use that we have given this software so far.
What problems is the product solving and how is that benefiting you?
We respond faster to threats with a scalable and easy-to-implement solution that natively protects all applications. We get the peace of mind that we have the best visibility and the confidence that this software can give us. We have good security for confidential information. We rigorously focus on protecting access through applications and networks, from any user, device and location. Our business implementations are more complex and nuanced. We address security threats before they become problems.
Recommendations to others considering the product:
This software is ideal to keep the company safe against threats that may affect its performance. You can verify the identity of users and the health of their devices with which they enter before they connect to the sites. It makes security simple, allowing you to focus on what is important. It is a trustworthy and very reliable cloud-based platform, so it is fast and light, with a very easy integration and does not require extensive knowledge to configure it, in addition its interface is very clean, allowing its rapid understanding and adaptation.