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Quick and Easy
What do you like best about the product?
Duo is very easy to use. I like that I can validate using my phone, or apple watch to approve a login attempt, I like that I can (for some systems) remain logged in for 90 days, and I like that you can use it offline. That feature has been a life-saver on many a flight when the in-flight wifi was down. You can also have them call your phone, if you don't have cellular data turned on to enable push notifications, and then mash a few keys. Basically, the fact that there are 3 ways to authenticate and all take less than 30 seconds (and 2/3 take literally 2 seconds) is great. I've also never had any kind of issue with it, either when I used it as student, or later in the workforce at different companies.
What do you dislike about the product?
I don't have any real complaints - it did take me a little while to figure out how to find the "enter a code" feature but that was because I never did any kind of education or read any setup recommendations. It's still front and center in the app.
What problems is the product solving and how is that benefiting you?
It's made it quick and easy to use two-factor authentication. As a user, I hate security measures which inconvenience me, and this makes the process as painless as possible.
Recommendations to others considering the product:
It's super easy to use as an employee.
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The Headache of 2-Factor Gone
What do you like best about the product?
I manage a young team that's notorious for losing and breaking their business phones. This has helped me sleep easy knowing that we're protected.
What do you dislike about the product?
I don't like that there's not a great alternative method for verifying when phones are lost. To mitigate this risk, I have my team sign up with a land line, but if they lose their phone/laptop while working remotely, answering their land line isn't an option.
What problems is the product solving and how is that benefiting you?
Compared to previous two-factor systems we used, this one seems to crash less. I am at ease knowing we're protected, should we lose or have our laptops/phones stolen. We work across so many systems, that the SSO has helped save time.
Recommendations to others considering the product:
Make sure to split up your verification methods - don't have all going to one phone. Should you lose that particular phone, this will save you a headache. I have push notifications going to my work phone, but I also have a landline listed.
Duo Security Review
What do you like best about the product?
I love that you can send push notifications for a phone or even my Apple Watch. It keeps the process moving much faster than having to submit a code via text.
What do you dislike about the product?
I wish that the login period was longer. I often times forget to check the box that will keep me logged in for 8 hours, so I wish there was more of a default setting for that reason.
What problems is the product solving and how is that benefiting you?
I am able to use Duo to log into the ATS system we use, Microsoft Sharepoint and our Outlook. It is able to approve all 3 tools with only one sign-on. That part has been a small time saver, but just so convenient.
Single Sing-on has been much welcomed to our organization.
Single Sing-on has been much welcomed to our organization.
Recommendations to others considering the product:
Opt for the Single Sign On option, too. It is a lifesaver!
Best MFA Solution on the Market!
What do you like best about the product?
The push MFA capability on your phone or watch is great compared to using a token or sms verification. Duo Restore is also a serious time saver when you get a new mobile device and need to transfer all of your MFA tokens to that device. The ability to selectively enforce MFA based on location or other criteria is also loved by our end users. The admin console gives you great insight into the devices connecting to your network, OS versions, etc.
What do you dislike about the product?
We tried using the Duo Access Gateway as more of a SSO solution and it's ok but doesn't compare to other leading SSO solutions.
What problems is the product solving and how is that benefiting you?
MFA across all enterprise accounts. This is eliminated much of the risk around credential phishing and account compromise.
Duo is not friendly
What do you like best about the product?
It’s easy to be able to verify so that is one thing that I absolutely love about this software and it’s accessible anywhere on your phone and your iPad and your computer so that makes it even better
What do you dislike about the product?
The thing that just like the most is the fact that is such a hard app to get to work correctly it took three calls after work to call the IT department to be able to get this application added to my iPad the problem was it was in sinking so it was causing a lot of issues even when they removed it manually and everything I ended up having to go to the IT department personally so they could take a look at the problem was having and them to be able to solve it needs to be easier to use than that so complicated
What problems is the product solving and how is that benefiting you?
The benefit I realized as I don’t have to worry that if I’m using my account from work my outlook of my people solve my Krono’s don’t have to worry about it being an issue I know that I’m being secured by having to use a dual security application that is really heavy
Simplistic
What do you like best about the product?
It allows you to log into email securely
What do you dislike about the product?
The application is not intuitive to use despite being very simple so that makes me as a user kind of frustrated at times
What problems is the product solving and how is that benefiting you?
It allows you to have multi-factor identification
Recommendations to others considering the product:
I don't know that its better than other applications that are similar
Extremely easy to use with multiple ways to connect
What do you like best about the product?
I like how easy it is to use. I can use my mobile phone to get access to my VPN two different ways. Using DUO allows you to push to your mobile phone to confirm. It also creates added security with its protection alongside Microsoft products.
What do you dislike about the product?
Hard to get started in understanding how to use it. Your organization should do training when rolling out the software.
What problems is the product solving and how is that benefiting you?
Connecting to our network remotely and easily. Not having to drop tokens every time. Now I only need to hit a button to approve. Other products don't secure against programs that associates commonly use. In this case - it really helps us stay secure with Microsoft products
Easy to use and secure
What do you like best about the product?
Duo is simple to use and makes my school account more secure. I feel comfortable using the software and feel that no one will be able to get into my school account. I have alot of secure information in there and Duo makes me more confident that it won't be shared.
What do you dislike about the product?
I do not like that the notification does not pop up so large on my phone. The pop-up notification is too subtle and sometimes I miss it.
What problems is the product solving and how is that benefiting you?
It makes my school account safer and I feel more comfortable that it is more challenging to get into my account.
It's a must
What do you like best about the product?
The app is free and it allows you to have various methods of contact when it comes to getting a hold of you
What do you dislike about the product?
Hard to work with when you first download it into a new phone or tablet. Setting it up correctly can be a little frustrating
What problems is the product solving and how is that benefiting you?
While it solves the problem of security and avoiding any unknown log in into the network, it can also be a little of a hassle. Duo Security provides a safe and "simple" way to access into our PeopleSoft software when outside of the university's network. This prevents theft, and any other risk items.
Recommendations to others considering the product:
It can be a little confusing and hard to set up especially after switching phones. Make sure to contact your company's IT support so they can guide you to change settings.
User friendly
What do you like best about the product?
Ease of use and multiple different options for multi factor authentication.
What do you dislike about the product?
Sometimes it takes a while to get approved when doing multi factor authentication and it is annoying have to do all over again every 72 hours when your company uses it for access to everything. I would recommend making it save your information for longer than 72 so that users who have to use technology through duo mobile can access without having to go through the same steps so often.
What problems is the product solving and how is that benefiting you?
Good security through private work information.
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