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Simple and Well Worth The Investment
What do you like best about the product?
Very simple for end users to use, and not terribly complex to implement for most popular apps (SFDC, SharePoint, Remote Access, etc...)
What do you dislike about the product?
Could be a little more cost competitive, but its a per user model so not too bad.
What problems is the product solving and how is that benefiting you?
we are using this to partially mitigate compromised credentials.
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Does the job
What do you like best about the product?
The set up was very easy. A notification to download the app was pushed to my phone.
What do you dislike about the product?
The notification prompt for whenever I try to log on and authenticate myself is hit or miss. It doesn’t show up some times.
What problems is the product solving and how is that benefiting you?
Security and authentication of users for our company sensitive data.
Super simple 2FA
What do you like best about the product?
It is a 2FA solution with easy management and compatibility with a good selection of vendors. There are integration tools that will let you add 2fa to a number of popular platforms that don't offer it natively. The dashboard is clear and simple. User management is a no brainer, and there are some nice little reports that give you an accounting of activity. There is even an apple watch client app that provides a one touch approval for multi factor logins. The directions for the integrations with third party products are clear enough that we have never had a problem tying them in to the Duo system.
What do you dislike about the product?
Not much. It would be nice if they offered a tier with more security options, such as limiting access by geography or whitelist only ip ranges.
What problems is the product solving and how is that benefiting you?
We have been able to add multi factor authentication to several platforms where we did not have it before. The amount of security this adds for the price is absolutely worth it. We are able to better secure anything that authenticates through our active directory.
Recommendations to others considering the product:
It is extremely simple to get up and running. If you already have products that authenticate using radius or ldap, you are halfway there. The back end service does have occasional and brief outages, which may cause a disruption for very large organizations with a constant flow of traffic, but for our needs, the downtime has been almost imperceptible. For authentication against local resources, you will need to host a proxy server in house to which requests will be forwarded.
Duo Security
What do you like best about the product?
The Duo app makes logging on very easy and efficient. It's very intuitive.
What do you dislike about the product?
If you do not carry your cell phone with you all the time, there may be times you cannot log in because you cannot access the Duo app.
What problems is the product solving and how is that benefiting you?
Duo is supposed to make it more difficult for hackers to access your email as well as other important websites that may contain sensitive information. I like the added security it brings and provides peace of mind, especially when you are dealing with confidential data.
Recommendations to others considering the product:
If you are considering a way to ensure your data/email/documents are more secure, Duo makes it easy to do so.
Great security tool
What do you like best about the product?
Easy to install on iPhone device. The app is very user friendly and easy to use. Great app for remote users needing to be on a "network" to access file drops and specific websites.
What do you dislike about the product?
No cons besides the initial setup was sort of confusing.
What problems is the product solving and how is that benefiting you?
N/A
Recommendations to others considering the product:
Great security tool, especially for remote users needing to be on a network to access file shares and websites.
Quick and Easy
What do you like best about the product?
Does a good job of being fast, as well as secure in it's response time
What do you dislike about the product?
I'm not sure how necessary it really is- but my company makes us use it
What problems is the product solving and how is that benefiting you?
no business problems- many used for an added security purpose
Recommendations to others considering the product:
Good for added security measures. easy to use
2FA at its best
What do you like best about the product?
We love using Duo for our clients who need remote access. Much more reliable than just a VPN connection.
What do you dislike about the product?
I wish you had the option to always push the notification not just use a code
What problems is the product solving and how is that benefiting you?
Many of our clients use Terminal Services and this is helping add that benefit of added security while out of the office.
Easy to implement and manage.
What do you like best about the product?
Ease to manage. I had two weeks to roll out company wide for 300 users, and was able to easily able to implement.
What do you dislike about the product?
There wasn't much to dislike but I wish there was a little bit more integration with windows or a on-premise management portal.
What problems is the product solving and how is that benefiting you?
Was able to add multi factor authentication to our windows logins. Duo filled all need when we only had a 2 week window to implement.
Two Factor Authentication Made Simple
What do you like best about the product?
Three Ways to verify - App, Text, Phone allows our users to chose the options that best fit their lifestyle. Easy to use.
What do you dislike about the product?
When users get new devices, enrolling their new device causes delays with authentication
What problems is the product solving and how is that benefiting you?
Providing two factor authentication for use of our VPN.
Streamlined MFA solution used at my company in combination with Okta SSO
What do you like best about the product?
I like the fact that I can send a push straight to my iPhone and then authenticate with 3D touch and touchID. Authentication is extremely fast compared to MFA through google, apple, etc
What do you dislike about the product?
I wish that I could set Duo to always automatically push to my phone instead of asking me to select an option. I also wish that I could have Duo be already authenticated on my iPhone after restoring from an iCloud backup. I tried restoring on an itunes backup and it works if the backup is encrypted. On an iCloud restore you will need to re-authenticate the device.
What problems is the product solving and how is that benefiting you?
Duo has allowed us to set up MFA for our applications on Okta as well as for OpenVPN connect to securely authenticate sign in by users in the office and working remotely.
Recommendations to others considering the product:
I recommend trying it. I just found out that Okta has it's own MFA system that I'm sure would integrate well with Okta. However, Duo integrates very well and works very quickly. Highly recommend.
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