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Cisco Duo - Premier Edition

Cisco Systems, Inc. | 1

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External reviews

388 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kelly G.

Fairly straightforward 2FA tool.

  • June 02, 2022
  • Review provided by G2

What do you like best about the product?
Simple, easy to use, nothing terribly complicated about it. It's straightforward and intuitive--for the most part.
What do you dislike about the product?
Honestly the UI could use some work; the resolution of the app constantly changes and then I can't interact with it aside from right-clicking in the taskbar and minimizing it. Kind of odd.
What problems is the product solving and how is that benefiting you?
Quick 2FA for VPN access. That's critical in tech, especially healthcare.


    Justin N.

Slightly difficult to admin but once setup easy to use

  • April 22, 2022
  • Review verified by G2

What do you like best about the product?
The variety of programs that can be secured using duo. Easy to set up. Enter info and scan a QR code and you are ready to go. Also the ability to send push notifications to allow logins versus entering a code makes it more versatile. From the management point being able to bypass for users that have forgotten their phones prevents work loss
What do you dislike about the product?
Not a lot of information pertaining to setup and use on the management end. Also, the user does not set the user name it is set by the manager that added the user and is not easy to pass on to the user.
What problems is the product solving and how is that benefiting you?
We have added a 2nd layer of protection to our cloud environment. You either have to have the device to get the code as well as your password and you have to be given access by an admin. Security has increased


    Pritam G.

Authentication through this app is easy, merely clicking a push button will do it

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
Duo Security is a reliable and easy-to-use application. Before logging into the website, it asks for authentication, which can be done with merely a simple push button.
Specifically in work-from-home scenarios, where there are fewer checks and balances, having this app providing two-factor authentication has kept the account safe and secure. One of the perks of this app is the authentication of two additional accounts. It also works smoothly in IOS and Android OS.
What do you dislike about the product?
Nothing to dislike, once the application is set up it is very easy to use.
What problems is the product solving and how is that benefiting you?
The two-factor authentication has been made very easy with the Duo Security app, there are no hassles of picking up the phone and entering details to complete the two-factor authentication. The data is more secured with the two-factor authentication system. Very easy to use the app.


    Lokesh D.

Needs to improve a lot.

  • March 07, 2022
  • Review verified by G2

What do you like best about the product?
Duo security is great in terms of security and application updates. The Experience with the app is excellent, the UI is clean and clear which make the app very convenient to use.
What do you dislike about the product?
Duo security is made for push notifications , but the push notifications won't work often. Need to open the app always and enter the login code manually, this makes me irritated. Need to bring backup option in case our device gets lost, we cannot login.
What problems is the product solving and how is that benefiting you?
One click login, No need of remembering passwords any more. Code resets every minute so that it is even more secured. Duo is great for small to larger businesses.
Recommendations to others considering the product:
Switch to duo for one click logins


    David H.

The simplest 2-factor tool I’ve ever used

  • March 06, 2022
  • Review verified by G2

What do you like best about the product?
Once configured, the app launches straight to the 2-factor code screen, no clicking required.
What do you dislike about the product?
Minor issue: the screen height is a little too tall, there is a control to refresh the code that is a little bit too far down, overlaps with the app switcher control on my iPhone 12
What problems is the product solving and how is that benefiting you?
Logging into secured company applications.
Recommendations to others considering the product:
Typically, most users don't have a choice, it's chosen by the internal security team. That said, if you ARE the internal security team, your users will be pleased that you chose it!


    Information Technology and Services

Review for DUO Security

  • March 03, 2022
  • Review provided by G2

What do you like best about the product?
DUO security is a great option to keep our official information secured because it provides two factor authentication. It is also quick to implement. Even though it's a two factor authentication, the process is done with few taps.
What do you dislike about the product?
The least like thing about DUO security is how limited the features are. Once if we lose internet connection, we cannot use this app. Incase of emergency it will be a big problem. I wish it provides alternatives for authentication.
What problems is the product solving and how is that benefiting you?
I like the request of security validations and passcodes that is generated in the app before logging into websites thus securing our data. It is easy once everything is setup correctly. The UI is also great and user friendly.


    Andy S.

Two factor authentication you can trust

  • March 02, 2022
  • Review verified by G2

What do you like best about the product?
DUO is easy to install, configure, and support. Documentation is well written and easy to follow. DUO support is easy to reach and helpful when needed. The DUO mobile app is very intuitive.
What do you dislike about the product?
There is an on-premise software currently solution offered that will deprecated in 2023. It would be nice to see on-premise solutions continued to be offered for those customers who wish to remain on-premise.
What problems is the product solving and how is that benefiting you?
DUO Security provides an excellent public-facing Two Factor authentication solution. They provide a hassle-free solution with little administrative effort to maintain.


    Hospital & Health Care

Duo Security: Best Two Factor Authentication App

  • February 27, 2022
  • Review verified by G2

What do you like best about the product?
I appreciate that Duo Security provides security through dual-factor authentication from the ease of a mobile app. It is effortless to use. It is faster than inputting a string of numbers from a text message for authentication.
What do you dislike about the product?
I wouldn't say I like that there is no way to approve dual authentication for a set period (i.e., 3 minutes). For example, if I am logging into multiple email accounts and other programs on a server, I have to hit the accept button in the Duo Mobile Security app each time I want to log in. If there were a way to approve logins for a set time window, it would cut down the time it takes to access programs. Perhaps there could also be computer recognition.
What problems is the product solving and how is that benefiting you?
Duo Security provides network protection. As a part of the login process, every time I open up my email or any institutional account, I have to approve it through Duo Security.
Recommendations to others considering the product:
It takes minutes to learn how to log in with the app. Duo Security can provide peace in that you know your accounts are protected.


    Information Technology and Services

Review for Duo Security

  • February 18, 2022
  • Review provided by G2

What do you like best about the product?
Duo security helps us have two factor authentication. This two factor authentication improves security to our account. Security is top-notch. Integrates with SSO and other internal tools as well
What do you dislike about the product?
It can be faster in push notifications. It doesn't have features like unauthorized users enters wrong push many number of times the respected person or company should be alarmed about it.
What problems is the product solving and how is that benefiting you?
After entering password, we have to enter the passcode that is displayed in DUO Security App to login in our company portal. This ensures the safety of our account.


    Priya S.

Secure way to provide authentication through mobile application

  • January 26, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use, also it comes with an account backup facility.
What do you dislike about the product?
New user enrollment is sometimes a difficult task.
What problems is the product solving and how is that benefiting you?
In remote working environments, companies need extra security mechanisms; Duo provides the same