Smooth MFA Experience with Minor Notification Glitch
What do you like best about the product?
I like the ability to get a push to your phone to accept or decline, which makes the multi-factor authentication process convenient. The MFA aspect is extremely important with security, and I found the initial setup of Cisco Duo to be extremely easy.
What do you dislike about the product?
Sometimes the push notification does not come through, and I need to open the app itself to get that push.
What problems is the product solving and how is that benefiting you?
I use Cisco Duo for MFA, enabling our users to securely connect to software with network rights. The push to phone feature simplifies the process by allowing us to accept or decline access easily.
Simple MFA Setup with Smooth Google App Integration
What do you like best about the product?
Its pretty simple to setup and use as compared to other MFA applications, the features provided are bare minimum and only the necessary ones. It can be easily integrated with Google applications specially.
What do you dislike about the product?
Limited integrations options with 3rd party applications.
What problems is the product solving and how is that benefiting you?
So along with easy MFA facilitation it provides a Security layer that validates the Health of device and basic security checks which is an add on.
Efficient MFA with Quick Setup, Minor Certificate Issue
What do you like best about the product?
I like the single sign-on feature in Cisco Duo.
What do you dislike about the product?
I don't like the certificate expiry with Cisco Duo. It shouldn't be there.
What problems is the product solving and how is that benefiting you?
I use Cisco Duo for single sign-on which resolves multiple issues, and multifactor authentication to protect our stored identity.
Fast Push Notifications and a Self-Service Portal That Cuts Login Time
What do you like best about the product?
Duo’s push notifications are faster than SMS codes and don’t require typing anything, which helps cut down login time. The self-service portal also reduces helpdesk tickets, since users can manage their own devices without needing IT intervention.
What do you dislike about the product?
Duo ends up being a single point of failure: if the service goes down or my phone dies, I’m completely locked out of everything.
What problems is the product solving and how is that benefiting you?
I can log in to my laptop remotely and access work-related information. Basically, my company uses it for that purpose.
Robust Security and Seamless Integration, Cloud Access is a Plus
What do you like best about the product?
Strong security, ease of use and integration, cloud based access.
What do you dislike about the product?
Expensive for large deployment, dependency on mobile app
What problems is the product solving and how is that benefiting you?
Duo adds MFA, making it significantly harder for attackers to compromise accounts.
Remote Access Security
Duo integrates with VPNs and cloud services to enforce MFA and Zero Trust principles.
Duo helps meet these compliance standards easily.
Duo is cloud-based, quick to deploy, and scales easily.
Easy and Secure Access with Cisco Duo
What do you like best about the product?
I like Cisco Duo because it makes it easy to log in and verify your identity. There are several different features you can use, not just a phone number. You can use a text message or a code. It makes it pretty easy to be able to log in quickly. Also, the initial setup was fairly easy, only taking about five to ten minutes and it came with instructions.
What do you dislike about the product?
I've had an issue where I had no access to one of my phones, and, unfortunately, that phone number was linked to the account, so I had to call and update it and add another number. And that kind of took a little while. So I wasn't able to log in and start work right away, which was a little frustrating.
What problems is the product solving and how is that benefiting you?
I use Cisco Duo for secured access into a private server, making it easy to log in and verify identity with multiple options like text or codes.
Highly Secure and User-Friendly with Flexible Authentication Options
What do you like best about the product?
This product is highly secure and user-friendly. It offers several options for dual-factor authentication, making it both flexible and convenient to use.
What do you dislike about the product?
I have to admit, it's a bit frustrating that I can't approve a "safe device" for a specific period of time. I wish there were an option to confirm that my phone is secure for, say, the next five days, so I wouldn't need to go through authentication over and over. Still, I understand that's probably an important aspect of the security measures.
What problems is the product solving and how is that benefiting you?
This software safeguards my work documents and applications when I use them outside the VPN. It supports various remote work scenarios, whether I step away from my desk with my phone or work from home.
Effortless and Secure Logins Made Simple
What do you like best about the product?
This tool is straightforward to use, simple to learn, and helps make logging into sites feel much more secure.
What do you dislike about the product?
At times, it can be slow to send notifications or to load. This occasional delay can be a bit frustrating.
What problems is the product solving and how is that benefiting you?
As a student, I appreciate how it assists me in logging into websites and provides me with a sense of security during the process.
Simple and Clean Admin UI Makes Management a Breeze
What do you like best about the product?
The admin console has a simple and clean UI.
What do you dislike about the product?
There should be better admin reporting options.
What problems is the product solving and how is that benefiting you?
MFA that could integrate across a wide variety of apps.
Centralized access has simplified secure logins and still needs richer dynamic identity features
What is our primary use case?
I have been working with Cisco Duo for close to three years now. As an administrator and IAM consultant, I use Cisco Duo primarily for Single Sign-On, MFA, or integrating applications with different security protocols. The whole point of having Cisco Duo is to ensure that you have a centralized point of managing where all devices, users, and identities are in your system or infrastructure.
It helps in securing the applications.
What is most valuable?
I think Cisco Duo's identity intelligence capabilities are effective as long as you give the right policies to them. Defining your own set of policies is crucial to successfully utilizing the product's advanced features.
The thing that I appreciate the most about Cisco Duo is the ease of setup. The implementation team does not have to spend more time on implementing or integrating the product. Their responsiveness is commendable, and they are easy to adapt to new trends in the market, which suits our business needs. The pricing of Cisco Duo is also quite reasonable compared to other products.
The Advanced Identity Threat Detection and Response feature is similar to what I explained regarding AI and identifying threats.
Windows Hello is a new feature Cisco Duo has started using recently. It allows a user to connect to the VPN and get access to applications without needing to re-enter passwords. Once a user is authenticated against the VPN in Cisco Duo, the Windows Hello feature allows immediate access to applications without requiring another password entry.
What needs improvement?
Conversational AI in Cisco Duo is limited in its current application. AI might help identify trends or user behavior as a threat, but its implementation needs to be directed.
So far, I have not seen much need for improvement in Cisco Duo. It is user-friendly and reasonably priced, but it lacks some dynamic identity management features compared to other products such as SailPoint.
What do I think about the stability of the solution?
From a stability perspective, I find Cisco Duo reliable as both products are hosted through AWS, contributing to a good security posture.
What do I think about the scalability of the solution?
I think Cisco Duo scales effectively with the growing needs of my organization. They are understanding our expectations regarding changes and feature add-ons.
How are customer service and support?
I have raised many queries with Cisco Duo's technical support, and they have provided prompt responses. If I need further explanation, they get on a call with me.
How would you rate customer service and support?
How was the initial setup?
The deployment of Cisco Duo is quite easy.
What about the implementation team?
The implementation team does not have to spend more time on implementing or integrating the product.
What was our ROI?
Regarding the ROI with Cisco Duo, resource saving is significant. When we use Cisco Duo for Single Sign-On, employees only need to remember a single set of credentials instead of multiple passwords. The ease in password resets for admins further enhances their business efficiency.
What's my experience with pricing, setup cost, and licensing?
The pricing of Cisco Duo is quite reasonable compared to other products.
Which other solutions did I evaluate?
I am currently working with ForgeRock and Okta as well as Cisco Duo.
What other advice do I have?
Cisco Duo has been purchased by the enterprise or the employer who is actually using it from the vendor. They would help you with all the initial setup, and later on, as your team expands or the infrastructure mingles with other vendors or partners, you would also need the product to have some sort of customization for the business needs.
It is easy with Cisco Duo. I have seen one of the products which is quite easier. The branding makes it easier for the customer to trust that this is a product coming from a safe zone. The interface of Cisco Duo from the administration console point of view is quite decent.
I endorse Cisco Duo and say that you should go for it. It is quite a good product and quite easy to get used to. My review rating for this product is seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
