We use it for user logins for Windows workstations and Office 365. We have certain requirements for doing two-factor authentication.
Cisco Duo - Premier Edition
Cisco Systems, Inc.External reviews
474 reviews
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Duo Security- User Friendly
What do you like best about the product?
Easy to use, similiar to Okta! User friendly and worked on my devices.
What do you dislike about the product?
Nothing at this moment! It works for it needs to do!
What problems is the product solving and how is that benefiting you?
For the multi-factor authentication, worked great!
My Duo experience in short
What do you like best about the product?
The best part I like is , it is easy to install and integrate.
It gives facilities of notification and enter the code manually.
We can login to duo using saved fingerprint on my device.
It gives facilities of notification and enter the code manually.
We can login to duo using saved fingerprint on my device.
What do you dislike about the product?
As per sucurity perspective it is all good. But I fear in case of urgency if my mobile device is not up or with me at time of login. In that case It would a challenge to login.
What problems is the product solving and how is that benefiting you?
By using Duo as 2MFA , it gives the facility for more secure login and passwordless authentication. It is quick and more reliale process to trust our users. Only verfied users through Duo can login to our applications.
Very good and easy to use tool duo security
What do you like best about the product?
Easy to implement and security wise it's a best one to recommend
What do you dislike about the product?
Not at all dislike, as always they are upgrading themselves
What problems is the product solving and how is that benefiting you?
Password less login, and many other uses like sso.
Quick and easy MFA
What do you like best about the product?
Instant notifications and quick approval. I use the pop-up option.Everytime the access needed it I get instantly. The configuration process is also easy to set up
What do you dislike about the product?
Dislike i dont have anything, i think if my preferred option is pop-up, i lost my phone then what happens i don't know. If at that moment e have the option for otp then no issues i can say
What problems is the product solving and how is that benefiting you?
Multi factor authentication, easy to access. It provides more security than the old user of and password method. This is adding one layer of security. Hard to crack it
Duo review
What do you like best about the product?
Push notifications are easy and quick to authenticate
What do you dislike about the product?
Duo security is good application for authentication
What problems is the product solving and how is that benefiting you?
It is solving the problem of password leakage
Best app for quick sign in
What do you like best about the product?
It is very handy and secure to use for sso signing in.
What do you dislike about the product?
Some times app lags to get notification for signing in.
What problems is the product solving and how is that benefiting you?
No need to remember all passwords as well as very useful in Multi factor authentication.
Great tool for secure login
What do you like best about the product?
Login is very secured and easy. Paired with onelogin its the best.
What do you dislike about the product?
Been using it for 3 years and its the best. No dislike at all.
What problems is the product solving and how is that benefiting you?
Single click login. No need to remember the password.
Improved our cybersecurity resilience with two-factor authentication.
What is our primary use case?
How has it helped my organization?
Duo Security has improved our cybersecurity resilience with two-factor authentication.
Duo Security secures our infrastructure from end to end, especially in terms of what our end users are using. We get an alert if there's something unusual, which doesn't happen often, but it allows us to look at and remediate any issues. Fortunately, we haven't had any attacks that I know of, so it has been good.
Duo Security does its job in terms of user authentication and device verification for helping to prevent identity-based attacks.
Duo Security reduces the risk of breaches. I haven't seen anything that I would switch to.
Duo Security seems to work for establishing trust for every access request, no matter where it comes from. That's something that we ask of such solutions. I don't want to have to interact with it very much.
What is most valuable?
It's pretty easy for users to figure it out. We've largely non-technical people where I am. At first, there was a little bit of a speed bump trying to get everybody to understand why we were using it, but it wasn't too bad. Everybody pretty much embraced it. Its adoption happened over a course of a couple of weeks. It was fairly smooth.
We also use Cisco Secure Email and Cisco Umbrella. It integrates pretty well with them. We haven't had any issues.
What needs improvement?
From an administrative standpoint, I'd love to see it be a little better at remembering a device and location so that I don't have to continually authenticate. That's pretty much it.
For how long have I used the solution?
We've been using it in our company for two years.
What do I think about the stability of the solution?
Its stability is good. We haven't had any outages.
What do I think about the scalability of the solution?
Its scalability is also good. We haven't had any issues expanding it to everything.
How are customer service and support?
When I've had to engage with them, which is occasionally, their support has been good for me. I know our network engineer has run into an issue here and there, but I don't specifically know why. Personally, I haven't had any problems. I'd rate them a ten out of ten. They have solved everything so far.
How would you rate customer service and support?
Positive
How was the initial setup?
I was not involved in its implementation, but I know it was smooth. I didn't hear of any issues, so it was pretty simple for us.
We have a hybrid deployment.
What about the implementation team?
I'm pretty sure we do most of the things through Zones. They are good. I'd recommend them.
What was our ROI?
We've seen an ROI. We had to have it. It meets our needs.
Which other solutions did I evaluate?
We evaluated Microsoft's two-factor authentication. Other than that, we pretty much went straight for Duo just because we were in that ecosystem already. We didn't want to embrace Microsoft stuff. This was a better fit for what we needed. We were already in the Cisco ecosystem.
The Microsoft solution was also a bit limited. We were less likely to wire other devices. It was for Microsoft products at that time, but I don't know if it's changed.
Duo Security considers all resources to be external. That was a part of the reason we adopted it. That was the main difference between the Microsoft solution and this one. We've integrated it with single sign-on. It's good.
What other advice do I have?
It's a good product. We've been pleased with it. There are no complaints.
I'd rate it a ten out of ten because I don't know what's better than this.
Saves us time, establishes trust, and prevents phishing
What is our primary use case?
We utilize Duo Security to mitigate phishing and other similar attack vectors in general.
How has it helped my organization?
Our phishing attacks have significantly decreased. The number of compromises is almost nonexistent due to the implementation of Duo Security.
Duo Security's self-service portal has definitely helped us save a couple of hours per month.
Duo Security's ability for establishing trust is great.
What is most valuable?
The anti-phishing feature is the most valuable.
What needs improvement?
Previously, we encountered an issue with utilizing the passcode as part of the second factor; however, that has now been transformed into a feature.
I would appreciate it if Duo Security could improve its integrations with Windows Hello.
For how long have I used the solution?
I have been using Duo Security for five years.
What do I think about the stability of the solution?
Duo Security is stable.
What do I think about the scalability of the solution?
After Cisco purchased Duo Security, I was uncertain about its scalability. However, it appears that Cisco has granted them the freedom to pursue their own initiatives and has provided the necessary resources for them to achieve their goals.
How are customer service and support?
The technical support is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment took place five years ago, but during that time, we experienced some growing pains before reaching a satisfactory point.
What about the implementation team?
I was not involved in the implementation, but we did seek external assistance, which proved beneficial.
What was our ROI?
We have observed a return on investment with Duo Security in terms of anti-phishing and breach prevention.
What other advice do I have?
I rate Duo Security a ten out of ten.
We do not use Duo Security for end-to-end detection and remediation of threats.
Duo Security may not be the only solution available, but it is a fantastic choice.
Helps reduce the risk of breaches
What is our primary use case?
We use Duo Security for multi-factor authentication for our VPN.
How has it helped my organization?
We didn't have any MFA previously. Adding that extra layer of security helps.
Duo Security has been pretty good for securing our infrastructure from end to end so that you can detect and remediate threats. We've seen several of our employees leave the country, and we see their connections trying to go through and so forth. We can either add them to allow them access or keep denying that access, and we get alerted to that.
It is pretty good in terms of user authentication and device verification for helping to prevent identity-based attacks. Your device is preauthorized. If somebody steals your device, they still need to know your password. That works out pretty well.
Duo Security helps reduce the risk of breaches. If I had known about it sooner, I'd have got it sooner.
The Self-Service Portal has helped free up our IT staff. Our guys spend a little time, and they can go in and look at how to do things and how to set things up. It makes things a little easier.
Duo Security establishes trust for every access request, no matter where it comes from. We really limit where we cannot be accessed from. It helps to make sure whoever we're letting in is who they're supposed to be.
Duo Security considers all resources to be external. If you treat everything as a threat, you're safer that way.
It has helped our organization improve its cybersecurity resilience.
What is most valuable?
It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work.
What needs improvement?
I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further.
For how long have I used the solution?
I've been using Duo Security for about the last 18 months.
What do I think about the stability of the solution?
It has been awesome. It's been a ten out of ten.
What do I think about the scalability of the solution?
I haven't had a deal with that.
How are customer service and support?
That's pretty good, but we didn't have to use them for this product. In general, Cisco support has been excellent. I'd rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We didn't have MFA. This was our first one. We were using open-source VPN software and decided that we needed to add MFA. We didn't want to patch a bunch of different things together. Cisco AnyConnect and MFA together worked out very well. We also had a Cisco Firepower firewall, and we decided that one vendor for all of it would make it much easier. Its price was also very reasonable. It made it easy for us to make that decision.
How was the initial setup?
It was straightforward. For most things that I've dealt with from Cisco, I've had to do a lot of research to find things, but with Duo Security, everything was right there for us.
What about the implementation team?
We did it in-house. It was easy.
What was our ROI?
Less time is spent trying to figure things out with a bunch of different software. By having one vendor, there's not a lot of extra work that our guys have to do to keep maintaining that.
What's my experience with pricing, setup cost, and licensing?
Pricing was very reasonable.
What other advice do I have?
To someone researching this solution who wants to improve cybersecurity in their organization, I'd say that definitely give it a look. It's easy to set up. It was very easy for us to set up. We even had our Cisco team call us and make sure we had everything going. It was almost no effort, so it's worth a try.
I'd rate Duo Security a ten out of ten.
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